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4.3 out of 5

"Great location and attentive staff. " More

By a verified traveler on Thu 29 Jul 2021

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Hotel Description

Hotel near Twelve Oaks Mall in Commerce Township

Heart of Commerce Township

Within 3 miles (5 km) of this Commerce Township hotel, you'll find E. V. Mercer Beach and Henry Ford Medical Center - Columbus. Also, Henry Ford West Bloomfield Hospital is within 3 miles (5 km) and Twelve Oaks Mall is within 6 miles (10 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 106 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include microwaves, premium bedding, and coffee/tea makers.

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$83* Per night/room Dec 24 - Dec 25

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Two Queen Beds, Non-Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hampton Inn Commerce Novi ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Commerce Novi

Everyone (4) Couples (1) Family (4)
5 out of 5
Great location and attentive staff.

Posted by on Jul 29, 2021

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5 out of 5
Convenient , super friendly , clean, up to date style. Best hotel around. Thank you Travelocity

Posted by on Jul 14, 2021

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4 out of 5
Nice location, quite and close to lots of restaurants.

Posted by on Apr 24, 2021

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2 out of 5
Let me first say that Amber at the front desk was amazing. Super courteous, helpful, apologetic, friendly, and went above and beyond to help us out. That being said, we were incredibly disappointed with the hotel, and wound up not staying there. We were informed at check in that you had to make a reservation for the pool due to Covid limitations, which we were not told when the reservation was made. I had called the hotel directly prior to booking to ask about the pool and the need for a reservation was not mentioned. Amber was very apologetic and tried to help by keeping the pool open later or opening it early for us so our kid could swim, but it did not work for us and she was very disappointed, as the pool was the whole point of us booking a hotel as opposed to staying with family. More disappointing were the room conditions. In the first room, the floor was dirty and there were small black hairs in both beds and in the bathtub. We asked for another room, which Amber provided. But it was no better. The floor was dirty, and there was even more hair in one of those beds, hairs in the other and stains on the comforter of the other bed, some kind of scab or something on top of the comforter, as well as hairs in the bathroom. Hairs were easy to spot on the stark, white beds. The condition of the floors in the room was likely worsened because the hallways in the hotel were also very dirty themselves. We refused to stay and were refunded. I would not recommend it.

Posted by on Apr 7, 2021

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5 out of 5
Very clean and staff very friendly. The towels and linens were very white. The bathroom fixtures were all very clean. The floors were all clean. The only negative was the air conditioner was continually blowing cold air. I tried to regulate the temperature with the wall thermostart, which helped some.

Posted by on May 22, 2019

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Comment from Hotel Management

May 28, 2019 by Cassidy H

Thank you so much for taking the time to review our hotel. Your feedback is the key to improving our hotel as a whole. I do apologize about the HVAC, if that does happen the next stay please call down to the front desk so that we can correct the issue! Thank you again!

4 out of 5

Excellent location

Great location, clean, nice breakfast area & good food. Mattress too soft & heating unit was noisy.

Posted by , from skokie, Il on Jan 1, 2017

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5 out of 5

Awesome

Very clean and nice place to stay! I will be back! The manager of this hotel went out of his way to make us feel at home. Mostly due to his hospitality I will be back!

Posted by on Jul 5, 2016

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3 out of 5
Carpet hides many spots and non-vacuumed areas, same with the bathroom walls around the toilet, visible better under UV light. The bed sheets showed many many little spots under the UV light, unlike anywhere else I traveled so far, could not tell if it was from detergent or something else. Coffee pod smells like chemicals, rubbing alcohol, could not use.

Posted by on Nov 21, 2015

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4 out of 5

Comfortable stay.

Pros: Clean & comfortable.
Cons: A little dust behind furniture.
Location: Close to movie theater, grocery store, and mall.
Was put on the ground floor in a handicap room which was nice and roomy, but immediately across from the pool & close to meeting rooms which were busy & a little loud at night. Not a deal breaker just a minor inconvenience. Overall clean, quiet, & comfortable stay.

Posted by on Oct 13, 2015

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5 out of 5

Comforts of Home

Warm friendly atmosphere. Rooms are very clean and bathrooms are nice and oversized. Complimentary breakfast has everything you could possibly think of.

Posted by , from Massachusetts on Nov 5, 2013

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About the Hampton Inn Commerce Novi

Location 169 Loop Rd, Commerce Township, MI 48390

Property Features

Public spaces have free WiFi and wired Internet. A business center, a meeting room, and limo/town car service are available. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (99 square meters). An indoor pool, multilingual staff, and concierge services are also featured at the business-friendly Hampton Inn Commerce Novi. Self parking is free. A complete renovation of Hampton Inn Commerce Novi was completed in 2017. Smoking is allowed in designated areas at this Commerce Township hotel.

  • 1 building
  • 106 guestrooms or units
  • 4 levels
  • 1100 sq ft of conference space
  • 99 sq m of conference space
  • Built in 2005
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn Commerce Novi offers 106 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Hampton Inn 14 Mile
  • Hampton Inn Detroit-Novi 14 Mile Road Commerce Township
  • Hampton Inn Detroit-Novi 14 Mile Road Hotel Commerce Township
  • Hampton Inn Commerce/Novi
  • Hampton Inn Commerce Novi Hotel
  • Hampton Inn Commerce Novi Commerce Township
  • Hampton Inn Commerce Novi Hotel Commerce Township

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.