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"Hallways were congested with maid carts. Lots of talking in hall way. Room was nice. Expected a nicer hotel though.
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By a verified traveler on Tue 24 Apr 2018
Hotel Description
Enjoy the indoor pool at this 3-star Southfield hotel
In Southfield
You'll find Lawrence Technological University and International Auto Components Headquarters within 3 miles (5 km) of this hotel. Oakland Community College Southfield Campus and Franklin Cider Mill are also within 6 miles (10 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.
Free WiFi, comfy beds
Featuring conveniences like sofa beds and refrigerators, the 147 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include balconies or patios, pillowtop beds, and coffee/tea makers.
Courtyard by Marriott Southfield ratings based on 10 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Courtyard by Marriott Southfield
Everyone (5)
4 out of 5
Posted by a verified traveler on Aug 19, 2019
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Comment from Hotel Management
Aug 27, 2019
by Assistant General Manager-Laina
Thank you for taking the time to complete the survey! We take all feedback to our departments and use all the information as learning tools for our next guests!
3 out of 5
Hallways were congested with maid carts. Lots of talking in hall way. Room was nice. Expected a nicer hotel though.
Posted by a verified traveler on Apr 24, 2018
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5 out of 5
Nice hotel
Very comfortable hotel. Take your own snacks because the ones they provide are over priced. Outside of that great facility. Will stay again
Posted by Clean, from Atl Ga on Oct 12, 2015
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4 out of 5
Nice hotel
The front desk person was very professional and helpful throughout, Nichelle. She was very kind and provide quality customer service especially in comparing my stay at the Baymont Inn and Suites up the road from this hotel. My room had not been thoroughly cleaned and they did not vacuum both nights I stayed and left a lot of the tiding up to me and my guest. But overall, good location (despite the construction on the road I front of the hotel), nice front desk people (housekeepers need better customer service and to clean the entire room each day), and clean, neatly kept property. I was visiting Michigan from Las Vegas so my expectation may have been a little skewed.
Posted by Angel , from las vegas on Aug 29, 2015
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2 out of 5
Not a good stay at all...
Pros:The staff was nice. The place seemed pretty clean.
Cons:The quality of the things in the room. No plastic covered cups anywhere, and the chair was a disaster waiting to happen.
Let's start by saying just getting to this hotel is a nightmare. As of August 11, there is major road construction happening right outside the hotel. You have to loop way around the opposite side of the hotel and come in over off-road terrain to get there. Sure wish I would have known about this before I booked it.
My stay didn't start well. I went into my room and threw my bags on the bed. Went to sit at the desk and the chair (which was broken) fell straight backwards and threw me into the table behind it. It happened so fast that I didn't have a chance to catch myself. Now, you may say to yourself, it was probably his fault. But I promise you, it wasn't. The chair has a lever on the right side that you push in to lock the back rest in place. That lever was in, but when I leaned back slightly, the catch released and the momentum carried me backwards. I really hurt my shoulder hitting the table. I actually hit the table so hard, that one of the legs broke. I would take credit for being my fault if it was, but it wasn't.
The manager came out when I went to the front desk, and to his credit, was very nice about it. Said he couldn't change my rate, but I wasn't looking for freebies anyway. Just wanted to let them know that chair was bad. They immediately replaced it with a new chair too. Took the table out as well.
Also noticed that the phone on the little table next to the bed was not working. Probably someone disconnected it and the housekeeping staff never checked it...
Posted by Tom, from Chicago on Aug 12, 2015
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5 out of 5
nice hotel
my first time staying at this property and was really impressed. check in was fast and easy and the employee was nice and helpful. my room was clean and large with a nice balcony overlooking the courtyard (a mamma duck and her babies kept me entertained). the bed was comfortable and the shower was a nice also.
will definitely stay again and would recommend it.
Posted by nationalparkslover, from Madison, WI on Jun 25, 2013
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3 out of 5
Clean room, nice hotel
Pros:Close restaurants, Quiet
Rooms were clean and quiet, and the hotel is located on a quite side street. Not many luxury ammenities, but sufficient for a family or business trip.
Posted by TomGrace, from Petoskey, Mi on Apr 12, 2011
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4 out of 5
Comfortable Stay
The staff was very friendly and helpful, our room was neat and clean, and the beds were really comfortable. I especially appreciated that the entire hotel is non-smoking and they do not allow parties or lots of visitors to the rooms. It was very quiet and easy to get the rest we needed.
Posted by a verified traveler on Mar 19, 2009
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2 out of 5
Misinformed
This had potential for being a nice stay. The hotel was nice enough, but when we reserved the room, we specifically phoned to request a rollaway bed (we had a traveling team with girls and boys, and 5 girls needed to share the room). We were told that the rollaway would be in the room when we got there. Oops! No rollaway, 3 teenagers in one bed. We were assured of a service, and this service was then denied. Not cool.
Posted by a verified traveler on Nov 10, 2006
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5 out of 5
Courtyard Review
My stay at the Courtyard was pleasurable. The staff was very friendly. I really liked the free internet use -- although thay could use more that one compuer.
Courtyard by Marriott Southfield offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1,250 square feet (116 square meters). The business-friendly Courtyard by Marriott Southfield also features gift shops/newsstands, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Southfield hotel is smoke free.
147 guestrooms or units
3 levels
1,250 sq ft of conference space
116 sq m of conference space
Built in 1989
Dining venue
Bar or lounge
Coffee shop
Deli
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Front-desk safe
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Snack bar/deli
Laundry facilities
Sofa bed
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (40.4 km / 25.1 mi)
Parking: Free self parking
Room Amenities
Courtyard by Marriott Southfield offers 147 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations are furnished with king sofa beds. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Southfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Bathrooms are partially open
Private balcony or patio
Pillowtop beds
Pull-out sofa bed
LCD television
Satellite channels
Premium channels
Refrigerator
Coffee maker
Hypo-allergenic bedding
Shower and tub combination
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Debit cards not accepted
UnionPay
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 20.00 per night
Breakage deposit: USD 100
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 5 and USD 10 for adults, USD 5 and USD 10 for children (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Courtyard Marriott Hotel Southfield
Courtyard Marriott Southfield
Courtyard Southfield
Courtyard Southfield Marriott
Marriott Courtyard Southfield
Marriott Southfield Courtyard
Southfield Courtyard
Southfield Courtyard Marriott
Southfield Marriott Courtyard
Courtyard Marriott Southfield Hotel
Courtyard by Marriott Southfield Hotel
Courtyard by Marriott Southfield Southfield
Courtyard by Marriott Southfield Hotel Southfield
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Promotions
Special Offer
Book a stay in any room or rate category and receive 4 pool wristbands per room.
Full details at check-in. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
