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"Curtain did cover the window, broken. Shade dirty.bathroom light switches dirty. Towels were hard " More

By a verified traveler on Sat 13 Nov 2021

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Hotel Description

3-star hotel near Henry Ford Museum

In Dearborn

At this Dearborn hotel, you'll be within half a mile (1 km) of Massage Green Spa Dearborn and 3 miles (5 km) of Henry Ford Museum. Greenfield Village and Automotive Hall of Fame are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$89* Per night/room Jan 1 - Jan 2

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking (Hearing Impaired Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Dearborn, MI ratings based on 24 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Dearborn, MI

Everyone (9) Couples (3) Family (10)
1 out of 5
THE TELEPHONE NOR THE TV IN THE ROOM WORKED. ITS SUPPOSED TO BE NON SMOKE. IT SMELLS OF HEAVY CIGARETTE SMOKE. NO MAINTENANCE, HOUSEKEEPING NOR MANAGER WAS ON DUTY TO FIX THE PHONE OR THE TV. I HAD TO WAIT 3 HOURS FOR THE MANAGER TO GET THERE TO GET MY MONEY REFUNDED. AND HE STILL WASN'T TRYIN TO REFUND ME. I FEEL THE ONLY REASON MY REFUND IS IN PROCESS IS BECAUSE THE MANAGER HAD TO CALL THE POLICE ON A COUPLE FIGHTING IN THE LOBBY..PEOPLE HANGING OUT IN THE PARKING LOT IN THERE CARS LIKE ITS A HANG OUT SPOT..2 OTHER GUEST MADE COMPLAINTS WHILE I WAS IN THE LOBBY WAITING ON THE MANAGER TO AREIVE..SO SAD I DIDN'T EXPECT THIS FROM A NATIONAL CHAIN HOTEL..

Posted by on Sep 2, 2022

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Comment from Hotel Management

Oct 10, 2022 by Guest Relation

Dear, LaveniaThank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Country Inn & Suites by Radisson, Dearborn, MI

1 out of 5
My daughter, an myself checked in at around 11:30 pm due to flight layovers in different states. There were no towels or amenities. The woman at the front desk had a very disappointing attitude with the guests. The hotel elevator was out of service, the wifi kept no bars so my daughter couldn’t watch her iPad. I asked could we have a late check out an was told that we have to be gone by 12 the lastest they could do. They knocked an said we had to check out by 11am. an they didn’t have any free breakfast

Posted by on Mar 24, 2022

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Comment from Hotel Management

Mar 25, 2022 by Guest Relation

Dear Richetta Thank you for taking the time to review our hotel, I will address your concerns with our staff for improvements. Also, we do have free breakfast from 7AM-9AM, I apologize if this was not communicated with you. We hope to see you again in the future for a better stay.

3 out of 5
Curtain did cover the window, broken. Shade dirty.bathroom light switches dirty. Towels were hard

Posted by on Nov 13, 2021

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Comment from Hotel Management

Nov 13, 2021 by NH

Dear, Kindra Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI we apologize for the concerns you shared about your experience at this hotel. I have addressed your issues regarding the curtains, towels, and light with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Dearborn, MI

1 out of 5
We stayed at this property 4 years ago and loved it. The rooms were clean and the breakfast was plentiful. This time the rooms are dirty, out dated, run down. The front desk staff seemed to care less. The hotel advertised a FULL breakfast, and when we came down to eat, the dining room is dark. What we got was a "Grab and Go" bag with a water bottle, granola bar and stale muffin. I understand COVID protocols, but do not advertise a full breakfast, tell us at check in that breakfast is 7-9 am, and then have nothing to show for it. Very disappointed and will never stay here again! Then when I get home and check my credit card, I was over charged for the room about $40 per night.

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 20, 2021 by nh

Dear Monica Thank you for taking the time to review our hotel. We sincerely apologize for the cleanliness and breakfast issues you had here. I will mention the cleanliness issues to our housekeeping team for improvements. We hope you can come back in the near future when our hot breakfast is being served for a better stay!

5 out of 5

Posted by , from Charlotte on Sep 6, 2021

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2 out of 5
When I booked the room, the website stated that breakfast was included. The front desk clerk told me that it would be a bagged to-go breakfast. However, in the morning, no breakfast was available... the front desk worker told me they were all out. There was no coffee available in the lobby, as well.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 29, 2021 by FD

Dear Anonymous, thank you for taking the time to review our hotel. On our website, it states that we serve grab n go bags however third party websites such as expedia has not changed the breakfast info. Grab n go runs from 7-9AM and you have to ask the front desk, first come first serve. Sorry if there was any miscommunication about this. We hope you come into the area again so we can make up for this stay. We hope to be 100% running again soon now that Covid-19 rules are lifted.

2 out of 5
Didn’t like the cleanliness of the room, the room had dirty things left in the room

Posted by on Feb 12, 2021

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Comment from Hotel Management

Feb 12, 2021 by Maya

Dear Guest, thank you for taking the time to review our hotel. Our team sincerely apologizes for the experience you received here and we hope you come back so we can make your next stay better.

2 out of 5
I’m sorry to say that I am extremely disappointed with my stay. The evening check in manager was great but everything else about my stay was subpar. Neither my room phone receiver nor the WiFi worked for me. The morning manager started calling and berating me to “leave” about 10 minutes before check-out time. The smoke smell in the halls and the cigarette butts in the elevator were the last experiences I endured on my way out when I checked out promptly at 11 am. I wanted to give the hotel the benefit of the doubt when I stated to see red flags upon arrival but the outrageously rude behavior by the morning manager was the absolute last straw for me. I will never do business with this location again and I will never recommend their business to anyone.

Posted by on Jan 27, 2021

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Comment from Hotel Management

Jan 28, 2021 by Nichole

Dear Guest, thank you for taking the time to review our hotel. Our team sincerely apologizes for the experience you received here and we hope you come back so we can make your next stay better.

2 out of 5

Posted by on Aug 8, 2020

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Comment from Hotel Management

Aug 9, 2020 by Suzan H.

Thank you Anonymous for taking your time to give us a review, I am sorry for your experience was not up to your standards. Hopefully you give us another chance to accommodate your stay!

5 out of 5
The overall stay was good. Was a little disappointed about the pool water being so cold. The pool heater was broke and that was the main reason i choice this hotel so my son can swim. The water was extremely cold couldn’t really enjoy it. Other then that the staff was friendly.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 7, 2020 by Lexi J

Dear guest, Thank you for your feedback, we are very sorry the pool was not very warm during your stay. We know that the pool is very important to our guests considering it is one of our greatest amenities! We will work hard to fix the inconveniences you experienced during your stay with us. We hope to see you again in the near future!

About the Country Inn & Suites by Radisson, Dearborn, MI

Location 24555 Michigan Ave, Dearborn, MI 48124

Property Features

Country Inn & Suites by Radisson, Dearborn, MI offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Country Inn & Suites by Radisson, Dearborn, MI also features a library, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Dearborn hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2013
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Dearborn Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Dearborn, MI offers 100 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Dearborn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Dearborn
  • Country Inn Hotel Dearborn
  • Country Inn Radisson Dearborn MI
  • Country Radisson Dearborn MI
  • Country Inn & Suites by Radisson, Dearborn, MI Hotel
  • Country Inn & Suites by Radisson, Dearborn, MI Dearborn
  • Country Inn Suites Dearborn
  • Country Inn & Suites by Radisson, Dearborn, MI Hotel Dearborn

You should know

  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.