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"My schedule didn't fit the Manger's reception or the early breakfast times but the rest of the stay was good. My room had a very loud constant noise ... " More

By a verified traveler on Tue 27 Aug 2019

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Hotel Description

Enjoy the indoor pool at this 3.5-star Livonia hotel

In shopping district

Within 2 miles (3 km) of this Livonia hotel, you'll find Ascension Providence Hospital Health Center at 7 Mile and Laurel Park Place. Farmington Hills Ice Arena and Michigan Bariatric Institute Livonia are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and free perks like full breakfast and free self parking.

Sofa beds, WiFi

Featuring conveniences like sofa beds and sitting areas, the 239 guestrooms also offer WiFi and TVs with cable channels. Other amenities include refrigerators, microwaves, and coffee/tea makers. Housekeeping is available on request.

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$135* Per night/room Feb 1 - Feb 2

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Room Suite - 1 King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Detroit - Livonia/Novi ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Detroit - Livonia/Novi

Everyone (8) Couples (3) Family (1)
1 out of 5
The property was not clean. There was trash left in our room. The amenities were closed. The patio door was hard to open and close to the point that in three nights we only went out once. The whole floor smelled like weed.

Posted by , from Dayton, Ohio on Oct 22, 2020

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Comment from Hotel Management

Oct 22, 2020 by Ron S- FOM

I would like to apologize for any issues you experienced.

1 out of 5
The entire time we were there the whole place smelled like weed. You could tell people we’re smoking inside the stairwells. The pool had so many kids in there that you could barely walk in and zero adults responsible for the kids around. Adults only in the pool was 10 pm-12 pm. My wife and I went to enjoy the hot tub and they had shocked the pool so much after the kids getting out that you could barely take a breath and your eyes just felt like they were burning. The breakfast was good. The omelette guy was on point!!

Posted by , from Warsaw, Indiana on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Cailey

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

4 out of 5

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 30, 2020 by Ron S- FOM

Thank you and we apologize for any issues you experienced.

4 out of 5
My schedule didn't fit the Manger's reception or the early breakfast times but the rest of the stay was good. My room had a very loud constant noise coming from the pool area below. ALL Night long.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 29, 2019 by Ryan

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

4 out of 5

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 9, 2019 by Ryan

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2 out of 5
There was a bed bug crawling on the pillow and when I killed it blood squirted everywhere. Disgusting scared to even go to sleep.

Posted by on Jul 6, 2019

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3 out of 5
I booked an ADA accessible room and one wasn’t available.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by Ryan

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5 out of 5

Posted by on Mar 3, 2019

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2 out of 5
Never ever ever stay here on a weekend. The pool had 50+ kids in it, we couldn’t even go for a swim. The omelet line took a half hour. It was nuts.

Posted by on Jan 27, 2019

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5 out of 5
This was a "local" stay for us across town from where we live. We mostly stay at Marriott hotels because they are reliably good. This Embassy Suites property was really great. Bed/pillow very comfortable. Quiet. Nice amount of room with the separate "living room" area. Really high end breakfast as hotel breakfasts go. HIghly recommend!

Posted by , from Shelby Twp., MI on Sep 23, 2018

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About the Embassy Suites by Hilton Detroit - Livonia/Novi

Location 19525 Victor Parkway, Livonia, MI 48152

Property Features

Embassy Suites by Hilton Detroit - Livonia/Novi offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 6920 square feet (643 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton Detroit - Livonia/Novi. Free self parking is available. This 3.5-star Livonia hotel is smoke free.

  • 1 building
  • 239 guestrooms or units
  • 5 levels
  • 6920 sq ft of conference space
  • 643 sq m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Detroit - Livonia/Novi offers 239 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Livonia hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Detroit - Livonia/Novi has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 25 lbs
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Detroit Embassy Suites
  • Embassy Suites Detroit
  • Embassy Suites Detroit Hotel
  • Embassy Suites Detroit Hotel Livonia/Novi
  • Embassy Suites Detroit Livonia/Novi
  • Embassy Suites Livonia/Novi
  • Embassy Suites Detroit - Livonia/Novi Hotel Livonia
  • Embassy Suites Livonia
  • Livonia Embassy Suites
  • Embassy Suites Hilton Detroit Livonia/Novi Hotel Livonia
  • Embassy Suites Hilton Detroit Livonia/Novi Hotel
  • Embassy Suites Hilton Detroit Livonia/Novi Livonia
  • Embassy Suites Hilton Detroit Livonia/Novi
  • Embassy Suites by Hilton Detroit - Livonia/Novi Hotel
  • Embassy Suites by Hilton Detroit - Livonia/Novi Livonia
  • Embassy Suites by Hilton Detroit - Livonia/Novi Hotel Livonia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.