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4.2 out of 5

"The closet door won't stay open and is always swinging back on you as you try to put your items away, which is extremely annoying. Also, the drawers ... " More

By a verified traveler on Tue 03 Apr 2018

Hotel Description

Romantic 4-star hotel with indoor pool

In suburbs

You'll find Lawrence Technological University and Oakland Community College Southfield Campus within 3 miles (5 km) of this hotel. Also, International Auto Components Headquarters is within 3 miles (5 km) and Gospel Music Hall of Fame and Museum is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the health club and perks like free self parking.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 388 guestrooms also offer 24-hour room service and LCD TVs with satellite channels. WiFi, wired Internet, and rainfall showerheads are also available.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$126* Per night/room Nov 1 - Nov 2

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Southfield Detroit ratings based on 38 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Westin Southfield Detroit

Everyone (6) Family (1)
5 out of 5

Posted by on Sep 3, 2019

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3 out of 5
The fitness center was nice. The first staff member I encountered at the check in desk was not friendly or helpful

Posted by , from Los Angeles on Aug 16, 2019

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3 out of 5
The closet door won't stay open and is always swinging back on you as you try to put your items away, which is extremely annoying. Also, the drawers wanted to keep rolling open and we had to stand there and hold them closed for a few seconds every time. One night the room smelled of pot, particularly the bathroom, very badly. Needless to say I was not pleased as I was traveling with my minor daughter. My nephews who were staying on the 12th floor (I was on the 10th) reported the same experience. The parking lot badly needs to be repainted as you can barely see the lines. Check-in was quick and easy and the front desk attendant was very nice. The room was cleaned every day though I think she was really only remaking the beds and putting in fresh towels, maybe vacuuming. None of our items were ever touched. The beds were comfortable and the shower was good.

Posted by , from Phoenix, AZ on Apr 3, 2018

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Comment from Hotel Management

Apr 5, 2018 by Guest Relations

We are glad to hear that your check in at the Westin Southfield Detroit was quick and easy. However, it does seem that we fell short at meeting your expectations in other areas when it came to your stay, and we apologize for that. If you are willing, we would be honored to have you as our guests again in the future for a renewing stay.

5 out of 5

Wonderful location

The stay was so pleasant! You are very close to an abundance of restaurants! It is also easy to catch a ride with Uber from this hotel.

Posted by on Jan 2, 2018

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Comment from Hotel Management

Jan 4, 2018 by Social Media Champion

Thank you for your kind response. We are glad to hear that you enjoyed our convenient location and had a pleasant stay. Please know it would be our pleasure to welcome you back to the Westin Southfield-Detroit again.

3 out of 5

Faulty equipment!

Pros: It was actually quite nice up until the malfunction and the hospitality!
Cons: Their consideration, hospitality and concern for customer encountering mishaps!
At approximately 11PM I tried opening the safe in the room to retrieve some articles I had placed there earlier and received an error message. I called the front desk and they sent a technician. After several hours of attempting to drill into the safe with no avail I also attempted to help because the technician didn't know what else to do and I needed the contents. The safe was then yanked from the wall removed from the room to a utility room down the hall. After sometime and again with my help we were able to pry open the safe. The time was now around 1AM and considering the time it had taken and the help I had provided him the technician was nice enough to offer that he would speak to someone about our inconvenience. I received a call approximately 30 minutes later from him stating that there was nothing they would do. We finally went to sleep only to wake up 3 hours later to catch a flight. My family and I would like to thank the Westin for their consideration!

Posted by , from Florida on Oct 27, 2016

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Comment from Hotel Management

Nov 1, 2016 by Westin Southfield Detroit

Thank you for your response. We appreciate all guest feedback, whether it be positive or negative. We would like to extend our sincerest form of apology that you experienced difficulties regarding the safe in your guestroom. We sympathize immensely with the frustration this must have caused, and would like to apologize that we were not able to provide you with any form of compensation. Please do not hesitate to reach out directly if you may have any questions. If you are willing, it would be our pleasure to welcome you back to the Westin Southfield Detroit to win your trust.

1 out of 5

IT WOULD BE GREAT TO BE ABLE TO SHOWER IN THE AM!

Pros: The room was comfortable.
Cons: Shower did not function first morning. Control would not engage shower. Second morning, no cold water. Had to shower in different room.
Location: No comment.

Posted by on Oct 5, 2016

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Comment from Hotel Management

Oct 6, 2016 by Westin Southfield Detroit

Thank you for your response. We are sincerely apologetic that the shower in your guestroom was not working during your stay with us. We sympathize with the frustration that must have caused for you. Please know it would be our pleasure to welcome you back to the Westin Southfield Detroit to win your trust.

4 out of 5

Nice hotel close to freeway

Refreshing to see how well the staff paid attention to detail.

Posted by , from Detroit, Mi. on Mar 29, 2015

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4 out of 5

Wonderful and Pleasant Stay

I prefer lodging at the Westin Southfield Detroit during my business travel. The property is very clean, quiet and has great staff to greet and assist you.

Posted by , from Southfield, MI on Jul 13, 2013

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5 out of 5

My go-to hotel in Southfield

Cons: No free Internet
I have made 4 trips to Detroit (Southfield) in the past 6 months and the Westin has become my favorite place to stay. The rooms are good sized and the beds super comfortable. The restaurant is nice as well. The service can be a little slow if you eat in the bar area in the afternoon, but the staff and the food make the wait not so bad. Last time I was there, the jacuzzi was broken for 2 of the 3 days, which was disappointing. Didn't have time to check it out this trip as I was only in town for about 48 hours. For the price and the location, the Westin is great.

Posted by , from Phoenix, AZ on Nov 15, 2012

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4 out of 5

Usually a great place to stay

Pros: Close restaurants, Quiet
Cons: No free Internet
I love this hotel, but my stay this time was a little less than perfect. Asked for extra towels and did not receive them. Jacuzzi was not working for two days. Other than those issues, it was nice, as usual.

Posted by , from Phoenix, AZ on Sep 28, 2012

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About the The Westin Southfield Detroit

Location 1500 Town Center, Southfield, MI 48075

Property Features

The Westin Southfield Detroit offers its guests an indoor pool, a health club, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 40000 square feet (3716 square meters) and includes a conference center. The business-friendly The Westin Southfield Detroit also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 4-star Southfield hotel is smoke free.

  • 388 guestrooms or units
  • 12 levels
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (38.2 km / 23.7 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Westin Southfield Detroit offers 388 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Southfield hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Tango's Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Level 1 Lounge - Onsite lobby lounge. Open daily.

Jamocha's Coffee Shop - This coffee shop serves light fare only. Open select days.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Refrigerator fee: USD 15.00 per day
  • In-room microwave fee: USD 15.00 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Detroit Southfield
  • Detroit Westin Southfield
  • Southfield Detroit
  • Southfield Westin
  • Southfield Westin Detroit
  • Westin Detroit
  • Westin Detroit Hotel Southfield
  • Westin Detroit Southfield
  • Westin Southfield
  • Westin Southfield Detroit
  • The Westin Southfield Detroit Hotel Southfield
  • Westin Southfield Detroit Hotel
  • The Westin Southfield Detroit Hotel
  • The Westin Southfield Detroit Southfield
  • The Westin Southfield Detroit Hotel Southfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Detroit-Hotels-The-Westin-Southfield-Detroit.h10988-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.