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Extended Stay America Suites Southfield Northwestern Hwy

2.5-star property
28500 Northwestern Hwy, Southfield, MI 1-855-201-7819
2.7 out of 5
See all 10 travelocity Reviews

"The hotel is very nice on the structure and the inside of the rooms are very clean and nice however some of the late-night staff members are non-carin ... " More

By a verified traveler on Mon 18 May 2020

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Southfield hotel

In suburbs

Within 3 miles (5 km) of this Southfield hotel, you'll find International Auto Components Headquarters and Michigan Vaginal Rejuvenation. Franklin Cider Mill and DMC Sinai-Grace Hospital are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. A safe deposit box and laundry facilities are also provided.

Free WiFi, kitchens

The 134 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and hair dryers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Dec 28 - Dec 29

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Southfield Northwestern Hwy ratings based on 10 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Southfield Northwestern Hwy

Everyone (9)
4 out of 5

Posted by on Dec 7, 2020

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Comment from Hotel Management

Dec 7, 2020 by Hotel Management

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management

4 out of 5
The hotel is very nice on the structure and the inside of the rooms are very clean and nice however some of the late-night staff members are non-caring but the morning staff make up for that besides all the noise that other people create inside of the hotel with their whole families in there it's a good place to go to get some rest in peace

Posted by on May 18, 2020

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Comment from Hotel Management

May 19, 2020 by Hotel Management

Thank you for reviewing the Extended Stay America. We are glad to know you were impressed by our well-kept accommodations and friendly staff. However, we are sorry for the unsatisfactory service you received from some of our associates. We continually strive to deliver service that goes above and beyond our high standards; therefore, we are grateful for the feedback that helps us improve. We look forward to seeing you again soon. Sincerely, Hotel Management

5 out of 5
It was just fine I enjoyed my stay. I'll be back again and it's worth the price

Posted by , from Chicago on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Hotel Management

James, thank you for your review and letting us know your stay at Extended Stay America was exceptional. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. We look forward to welcoming you again in the near future. Sincerely, Hotel Management

5 out of 5

Posted by on Sep 25, 2019

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1 out of 5
Room was terrible and nasty and toilet didn’t flushed

Posted by , from Southfield, MI on Feb 7, 2019

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Comment from Hotel Management

Feb 8, 2019 by Hotel Management

Perrice, thank you for posting a review of your stay. We apologize for the cleanliness and maintenance issues you encountered in your room. Please be assured that we have shared your feedback with the respective teams, and we’re working with them to fix the problems you mentioned immediately. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management

1 out of 5
They were truly terrible. Ghetto female front desk attendant and they act as if they’re doing you a favor by giving you the room

Posted by on Feb 5, 2019

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Comment from Hotel Management

Feb 9, 2019 by Hotel Management

Thank you for your stay and comments. Please accept our apologies for the issue you experienced at our front desk. We have service training in place for our associates, so we are sorry this was not handled correctly. We are taking measures to ensure the complete satisfaction of our valued guests going forward. We hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sincerely, Hotel Management

2 out of 5
Bedroom sheets were dirty. Obviously dirty, there was colored debris on bed sheets.

Posted by on Dec 13, 2018

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Comment from Hotel Management

Dec 14, 2018 by Hotel Management

We are sorry for the cleanliness issue you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

1 out of 5

Get it together!

The front desk staff is very unprofessional when they are up there...They talk on their personal phones at the desk while guest are waiting to be help....but most of the time they're not at the desk..My room was not vacuumed...I had to vacuum my own room...There where crumbs everywhere like housekeeping spot clean the room...The remote in my room didn't work...Front desk couldn't help...No dishes in the room...The only reason why I stay was because all the hotels we're booked because of a power outage

Posted by , from southfield, mi on Mar 11, 2017

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1 out of 5
The hotel is supposed to be an extended stay, but had no dishwear. NOT EVEN A PLASTIC CUP!!!!! Had to call for towels. Took 2 hours for them to bring them. Called front desk to get something to write with, the said hotel does not provide pens. I never been to an hotel that does not have a pen and note paper on the desk??? The hotel was loud and noisy. I was woken by maid service in hall way having a loud conversation on her phone!!!

Posted by on Mar 2, 2017

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3 out of 5

Nice hideaway spot!

Pros: Close restaurants, Quiet
Cons: No free Internet
It's location is nicely tucked away. Staff was very polite. It was clean and quiet. Close to movies and shopping. It's for one of those "I need to get away for a minute but my funds are limited" type deals. It was a pleasant experience.

Posted by , from Southfield, MI on Feb 8, 2011

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About the Extended Stay America Suites Southfield Northwestern Hwy

Location 28500 Northwestern Hwy, Southfield, MI 48034

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Southfield Northwestern Hwy also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Southfield hotel is smoke free.

  • 134 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Southfield Northwestern Hwy offers 134 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Southfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hwy.
  • Extended Stay America Hwy. Hotel Detroit-Southfield-Northwestern
  • Extended Stay America Detroit Southfield Northwestern Hwy.
  • Extended Stay America Suites Southfield Northwestern Hwy Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.