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Holiday Inn Express Mentor Banquet Center by IHG

2.5 star property
Georgian hotel with 1 indoor pools, connected to the convention center in Mentor

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Photo gallery for Holiday Inn Express Mentor Banquet Center by IHG

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In-Shower) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Interior detail
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
5783 Heisley Rd, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪3 min walk‬
  • Place, Cleveland Clinic
    ‪36 min drive‬
  • Place, Huntington Bank Field
    ‪36 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪35 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower, Mobility)

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Twin Bed

Suite, 1 King Bed, Accessible Bathtub (Mobility, Communications)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mentor

Convention convenience.Within 3 miles (5 km) of this Mentor hotel, you'll find Atlas Cinemas Diamond Center 16 and Mentor Marsh - Carol H. Sweet Nature Center. Mentor Dog Park and Black Brook Golf Course are also within 3 miles (5 km).

What's nearby

  • Atlas Cinemas Diamond Center 16 - 3 min walk - 0.2 miles
  • Cleveland Clinic - 36 min drive - 28.1 miles
  • Huntington Bank Field - 36 min drive - 29.9 miles
  • Rock and Roll Hall of Fame - 37 min drive - 29.9 miles
  • Case Western Reserve University - 37 min drive - 28.5 miles

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 26 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪El Taco Macho - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Casa Agave Mexican Cuisine - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Holiday Inn Express Mentor Banquet Center by IHG

Georgian hotel with 1 indoor pools, connected to the convention center in Mentor
Holiday Inn Express Mentor Banquet Center by IHG offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Holiday Inn Express Mentor Banquet Center by IHG also features a vending machine, express check-out, and a front-desk safe.

This Georgian Mentor hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available
Holiday Inn Express Mentor Banquet Center by IHG offers 83 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Concerts/live shows
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. 
    Masks are required in public areas for unvaccinated guests.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Mentor
Holiday Express Mentor
Wingate Wyndham Mentor OH Hotel
Wingate Wyndham Mentor OH
Wingate by Wyndham Mentor OH Hotel
Wingate by Wyndham Mentor OH Mentor
Wingate by Wyndham Mentor OH Hotel Mentor

Frequently asked questions

How close is Holiday Inn Express Mentor Banquet Center by IHG to the airport?

Holiday Inn Express Mentor Banquet Center by IHG is 17.6 mi (26-min drive) away from the Cleveland, OH (CGF-Cuyahoga County) airport, the closest popular airport to the property.

Does Holiday Inn Express Mentor Banquet Center by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Mentor Banquet Center by IHG.

How close is Holiday Inn Express Mentor Banquet Center by IHG to the beach?

This hotel is 3.3 mi (10-min drive) from Headlands Beach State Park and 5.6 mi (15-min drive) from Fairport Harbor Lakefront Park Beach. Don't forget your sunscreen!

Does Holiday Inn Express Mentor Banquet Center by IHG offer free breakfast?

Holiday Inn Express Mentor Banquet Center by IHG offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express Mentor Banquet Center by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Mentor Banquet Center by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Holiday Inn Express Mentor Banquet Center by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express Mentor Banquet Center by IHG have a pool?

Holiday Inn Express Mentor Banquet Center by IHG features an indoor pool.

Does Holiday Inn Express Mentor Banquet Center by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Mentor Banquet Center by IHG to downtown Mentor?

Holiday Inn Express Mentor Banquet Center by IHG is 3.9 mi away from Mentor.

Holiday Inn Express Mentor Banquet Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 470 reviews
Rating 8 - Good. 126 out of 470 reviews
Rating 6 - Okay. 58 out of 470 reviews
Rating 4 - Poor. 25 out of 470 reviews
Rating 2 - Terrible. 13 out of 470 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

justin

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Stayed 1 night in Dec 2023

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needed a good nights sleep

Needed a good nights sleep. Room was VERY QUIET.
Stayed 1 night in Dec 2023

6/10 Okay

Shauna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was not layed out very well. It was hard to find the hotel orginally as it was not well lit up.
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, comfortable bed and AMAZING rainfall shower! I really appreciated being close to restaurants, shopping and my family.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Oct 2023

8/10 Good

Jamie

Liked: Staff & service, property conditions & facilities
The staff was very nice. The stay was comfortable and clean.
Stayed 2 nights in Oct 2023

8/10 Good

John

Stayed 1 night in Oct 2023

8/10 Good

Paulette, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
A little farther from I90 than we expecte. But nice clean place to sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Stayed 4 nights in Oct 2023

6/10 Okay

Gale, Willoughby

Liked: Cleanliness, staff & service, property conditions & facilities
Well, it was a very last minute booking and I was able to get a room. The room is very nice. Clean. I really have only one complaint. The toilet flushed, but nothing went down. I told the front desk and they were all too quick to have someone come up with a plunger. He handed it to me in a bag at my door and said,”Put it in the hallway when your done..”!!!!😡😡 That’s not the kind of service I expect in a hotel.
Stayed 1 night in Sep 2023

8/10 Good

Jordan

Business traveler, Traveled with partner
Liked: Staff & service
I have mixed feelings. I don’t exactly know what to say if I’m being honest. It wasn’t great, nor was it horrible. I would stay again though
Stayed 1 night in Sep 2023

4/10 Poor

Joshua

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay and we were surprised at the quality and variety of breakfast options, including homemade nut loafs. The front staff was outstanding and very pleasant and willing to problem-solve TV and other minor room issues. However, the front desk is understaffed as they were responsible for replenishing the breakfast buffet, checking out guests and physically assisting room issues at the same time. We had a 3 night stay, and they were short staffed all 3 days. It appears you need to hire more staff as one individual should not need to do everything!
Stayed 2 nights in Sep 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place and the discounted rate made it all the better.
Stayed 2 nights in Aug 2023

6/10 Okay

Gerald

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Basically just a place to sleep

They claim the pool was under construction. However from what I observed there wasn’t any work being done and it looked like it was being used for storage. Plus they didn’t notify third party sites the pool was out of service. First room tv didn’t work. So they moved us 20 rooms down the hall. Meaning we had to pack everything back up and move. Then came breakfast. First morning was nothing more than frozen breakfast sandwiches. The next day was a good breakfast with all the trimmings. Guess it’s just pot luck on what you’ll get. The outside door near our room wouldn’t work with the key card. The room was clean and comfortable but for the price it could be much better.
Stayed 3 nights in Aug 2023

4/10 Poor

Regina

Traveled with partner
We stay here a couple days a year, always get the best room...this time tv didn't work in the living room There was hair in both sinks & the jacuzzi Disgusting
Stayed 2 nights in Jul 2023

4/10 Poor

Donald

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Over charged

My biggest compliant was that I was over charged at checkout. I booked the room at 126.00 and was charged 140.00 I don't know if this was because I chose to pay at the hotel and not online but if this is the case it should have said so on your site
Stayed 1 night in Jul 2023

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and quiet! Staff was very nice!
Stayed 2 nights in Jul 2023

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Judy

Stayed 1 night in Jun 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023