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Extended Stay America Select Suites - Cleveland - Mentor

2.5 star property
Enjoy the free WiFi at this Mentor hotel

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Photo gallery for Extended Stay America Select Suites - Cleveland - Mentor

Desk, laptop workspace, iron/ironing board, free WiFi
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
5650 Emerald Ct, Mentor, OH, 44060
  • Headlands Beach State Park
    ‪5 min drive‬
  • Lake Erie College
    ‪6 min drive‬
  • Fairport Harbor Lakefront Park Beach
    ‪8 min drive‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪33 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Mentor

In suburbs.A stay at this hotel places you within half a mile (1 km) of Atlas Cinemas Diamond Center 16 and 3 miles (5 km) of Mentor Marsh - Carol H. Sweet Nature Center. Mentor Dog Park and Black Brook Golf Course are also within 3 miles (5 km).

What's nearby

  • Headlands Beach State Park - 5 min drive - 3.3 miles
  • Lake Erie College - 6 min drive - 3.1 miles
  • Fairport Harbor Lakefront Park Beach - 8 min drive - 3.7 miles
  • Mentor Lagoons Nature Preserve - 8 min drive - 3.6 miles
  • Historic Kirtland - 14 min drive - 9.7 miles

Getting around

  • Cleveland Hopkins International Airport (CLE) - 41 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪El Taco Macho - ‬7 min drive
  • ‪Casa Agave Mexican Cuisine - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Extended Stay America Select Suites - Cleveland - Mentor

Enjoy the free WiFi at this Mentor hotel
As a guest of Extended Stay America Select Suites - Cleveland - Mentor, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Extended Stay America Select Suites - Cleveland - Mentor also features a front-desk safe and an elevator. Limited free parking is available on a first-come, first-served basis.

This Mentor hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 3 levels
  • Built in 2008
  • Self-service laundry
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Value Place Cleveland Hotel Mentor
Value Place Mentor
Value Place Cleveland, Ohio (Mentor)
Value Place Mentor Hotel Mentor
Value Place Cleveland OH Mentor Hotel
Value Place Cleveland Hotel
Value Place Cleveland OH Mentor
WoodSpring Suites Cleveland Mentor
Extended Stay America Select Suites Cleveland Mentor
Extended Stay America Select Suites - Cleveland - Mentor Hotel
Extended Stay America Select Suites - Cleveland - Mentor Mentor

Frequently asked questions

How close is Extended Stay America Select Suites - Cleveland - Mentor to the airport?

Extended Stay America Select Suites - Cleveland - Mentor is 17.7 mi (23-min drive) away from the Cleveland, OH (CGF-Cuyahoga County) airport, the closest popular airport to the property.

Does Extended Stay America Select Suites - Cleveland - Mentor have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Select Suites - Cleveland - Mentor.

How close is Extended Stay America Select Suites - Cleveland - Mentor to the beach?

This hotel is 3.3 mi (6-min drive) from Headlands Beach State Park and 5.6 mi (10-min drive) from Fairport Harbor Lakefront Park Beach. Don't forget your sunscreen!

Does Extended Stay America Select Suites - Cleveland - Mentor offer free breakfast?

Extended Stay America Select Suites - Cleveland - Mentor does not offer free breakfast.

Is there a casino at Extended Stay America Select Suites - Cleveland - Mentor?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Select Suites - Cleveland - Mentor?

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. A fee applies for early check-in.

Is there free parking at Extended Stay America Select Suites - Cleveland - Mentor?

This hotel offers free self parking.

Does Extended Stay America Select Suites - Cleveland - Mentor have a pool?

Extended Stay America Select Suites - Cleveland - Mentor does not have a pool.

Does Extended Stay America Select Suites - Cleveland - Mentor have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Select Suites - Cleveland - Mentor to downtown Mentor?

Extended Stay America Select Suites - Cleveland - Mentor is 4.2 mi away from Mentor.

Extended Stay America Select Suites - Cleveland - Mentor Reviews

Reviews

6.2
Rating 10 - Excellent. 128 out of 602 reviews
Rating 8 - Good. 127 out of 602 reviews
Rating 6 - Okay. 115 out of 602 reviews
Rating 4 - Poor. 92 out of 602 reviews
Rating 2 - Terrible. 140 out of 602 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and good value
Stayed 1 night in May 2025

8/10 Good

Jinniska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Alex

Liked: Staff & service
Disliked: Property conditions & facilities
Biggest thing for me was the bed wasn’t cleaned.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s was not bad kinda dirty, bed was really small and found stains and ants on floor and bed
Stayed 1 night in May 2025

4/10 Poor

Larico

Stayed 7 nights in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

They only clean the rooms every 14 days and I was also waking up to something biting me I have multiple marks on me let front desk new they did terrible experience
Stayed 7 nights in Apr 2025

8/10 Good

Aeris

Liked: Cleanliness, staff & service, property conditions & facilities
it was good for the reason why i was there. id stay there again
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Apr 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't found a problem yet.
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Amenities
Nothing to like. Filthy room, filthy floors. Putrid smells in hallways and elevator. The bed/mattress was the most uncomfortable sleeping apparatus i have ever encountered, and I’ve actually slept outside on rocks a few times in my life. The heater sounded like an old steel mill blast furnace that was ready to explode every time it kicked on. We left a 6:00 am, we literally couldn’t get out fast enough.
Stayed 1 night in Apr 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one at check in desk. Could not get room keys that worked for the room door. Had to be let into the room by staff and leave the door propped open if we wanted to leave room. Will never return
Stayed 1 night in Apr 2025

10/10 Excellent

Neonia

Stayed 1 night in Feb 2025

8/10 Good

Edwin

Liked: Staff & service
It was ok .. until some kid was screaming continuously off and on for hours throughout the night
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable

Bathroom was dirty, kitchen had leftover onions, it was unbearably hot even though we turned the heat off. Bed kept moving. Two nights and we got zero sleep.
Stayed 2 nights in Feb 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here if you want rest. The walls were thin and floors poorly insulated. Noise all night long. Beds (mattresses/frames) were so very cheap and too thin. The bed frame bars dug into us and there was no comfort found. Beyond this, no basic amenities were offered, like hand soap. No soap or anything in the entire room… Cannot imagine who would extend their stay here. Front desk was non-existent so we couldn’t fix our situation.
Stayed 1 night in Feb 2025

8/10 Good

J.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the front desk staff was attentive, courteous and extremely helpful. .
Stayed 1 night in Jan 2025

8/10 Good

Cody

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms have been renovated, but not super clean (there were the remnants of a white owl someone had freaked in the trash when we got there, walls slightly dirty, bathroom floor is peel and stick that is more Peel than stick, etc). Beds are very firm. Tv was very dim. Positives are quick booking and check in, tv had Netflix that you could log into, nice staff, easy parking, on-site laundry. Make sure you freeze your own ice in the trays because we couldn’t find an ice maker!
Stayed 1 night in Feb 2025

4/10 Poor

Todd

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

angella

Stayed 3 nights in Jan 2025

10/10 Excellent

Jimmy

Stayed 1 night in Jan 2025

4/10 Poor

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than a red roof inn

Dirty floors
Stayed 3 nights in Jan 2025

10/10 Excellent

angella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Parker

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Find someplace else

I've stayed here a few times on the first floor and it was pleasant and clean. This time, I was put on the second floor and one of the ladies at the front desk was very rude to not only myself (because the key cards only work 50% of the time if you're lucky) and I had to have her re-do my card. The first night, the noise, rap music and arguing went on until 3:45am... when I would pound on the wall to have them quiet down, they'd turn the music up louder until I had to have someone go in the middle of the night to tell them to quiet down... I had to be up at 6 for work. The second night, there wasn't music next door, but banging, slamming and what sounded like a couple fighting and shoving each other around at 1am. I had someone ask me for money in the hallway...and then had an older gross lady ask me if I wanted to come to her room and "party"....and the entire hall reeked of weed and there were puppy potty pads in the hallway. Unfortunately, I don't think I will be staying there anymore.
Stayed 2 nights in Dec 2024