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4.6 out of 5

"Very clean. Courteous desk clerk. Pool was absolutely the warmest water I've ever experienced at a hotel. Fantastic!!! " More

By a verified traveler on Sun 31 Mar 2019

Hotel Description

Mentor guestrooms with free WiFi

In Mentor

At this Mentor hotel, you'll be within 3 miles (5 km) of Mentor Civic Arena and 6 miles (10 km) of Mentor Marsh - Carol H. Sweet Nature Center. Black Brook Golf Course and Headlands Beach State Park are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, LCD TVs

The 90 guestrooms offer free WiFi, coffee/tea makers, and LCD TVs. Other amenities include free local calls, hair dryers, and ironing boards.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$114* Per night/room Aug 12 - Aug 13

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Cleveland Mentor ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Cleveland Mentor

Everyone (4) Family (1)
5 out of 5

Posted by on May 16, 2021

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5 out of 5
Very clean. Courteous desk clerk. Pool was absolutely the warmest water I've ever experienced at a hotel. Fantastic!!!

Posted by on Mar 31, 2019

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5 out of 5
Property was clean with an awesome breakfast. The beds were comfortable. Easy internet access! Definitely a place I would stay again.

Posted by on Mar 10, 2019

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3 out of 5

Short stay.

No fan in bathroom. Poor water pressure. Towels hard. Air conditioner doesn't work as well at night. Beds just ok.

Posted by on May 24, 2016

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5 out of 5
Very nice accommodations. Rooms were clean and the beds were comfortable. The staff at the front desk were helpful and efficient. The breakfast was also great!

Posted by on Aug 3, 2015

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About the Hampton Inn & Suites Cleveland Mentor

Location 5675 Emerald Ct, Mentor, OH 44060

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Hampton Inn & Suites Cleveland Mentor offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 576 square feet (52 square meters). The business-friendly Hampton Inn & Suites Cleveland Mentor also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Mentor hotel.

  • 1 building
  • 90 guestrooms or units
  • 4 levels
  • 576 sq ft of conference space
  • 52 sq m of conference space
  • Built in 2009
  • Breakfast available (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cleveland Hopkins International Airport (CLE) (62.2 km / 38.6 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Cleveland Mentor offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Cleveland Hotel Mentor
  • Hampton Inn Cleveland Mentor
  • Hampton Inn Mentor
  • Mentor Hampton Inn
  • Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
  • Hampton Inn & Suites Cleveland-Mentor Ohio
  • Hampton Inn And Suites Cleveland-Mentor
  • Hampton Inn Cleveland Mentor Hotel
  • Hampton Inn Suites Cleveland Mentor
  • Hampton Inn & Suites Cleveland Mentor Hotel
  • Hampton Inn & Suites Cleveland Mentor Mentor
  • Hampton Inn & Suites Cleveland Mentor Hotel Mentor

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.