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"Gross. Smokey. Unsecured. Sheets were stained. Bathroom was clean . Couldn't turn off wall sconce " More

By a verified traveler on Sun 02 Feb 2020

Hotel Description

Enjoy free breakfast at this Willoughby motel

In shopping district

You'll be within 3 miles (5 km) of Classic Park and 6 miles (10 km) of Indian Museum of Lake County with a stay here. Lake Erie and North Chagrin Reservation are also within 6 miles (10 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the express check-in. A terrace, a garden, and express check-out are also on offer.

Free WiFi, flat-screen TVs

The 110 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. Free long-distance calls, free local calls, and desks are also available.

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$45* Per night/room Feb 25 - Feb 26

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SkyLight Inn Cleveland - Willoughby ratings based on 21 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for SkyLight Inn Cleveland - Willoughby

Everyone (14) Couples (1) Family (3)
3 out of 5
Gross. Smokey. Unsecured. Sheets were stained. Bathroom was clean . Couldn't turn off wall sconce

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Sunny

Thank you for your feedback. We are sorry about your stay which looks like unhappy, Thank you for letting us know now if you would let front desk know about that we could have change your room or something, For sure we will work on that.

2 out of 5
It is portrayed differently from internet pictures

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 2, 2020 by Sunny

Thank you for your feedback. We are sorry that it was not same room as a picture because it was taken long time ago, so by now it is little bit older but everything is the same. Thank you.

1 out of 5

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 29, 2019 by Sunny

Thank you for your feedback. We are sorry if you were upset with your stay, Definitely we will work on that which make you unhappy with stay.Thank you for leeting us know.

2 out of 5
Not like the pictures. Kinda sketchy. Weird set up

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by Sunny

Thank you for your feedback.We are sorry that you were unhappy with your stay,Thank you for letting us know we will work on that for sure.

4 out of 5

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 5, 2019 by Sunny

Thank you for your feedback.

2 out of 5
Cheap. Smelled of cigarettes although I was in a non smoking room.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by ravi

Thank you for your feed back

2 out of 5
The pictures DO NOT look like the hotel..5 mins after check in, I had to go back to the front desk to get toilet paper and on the sink counter there was a live baby roach...on top of the headboards were crooked. The tub was dirty and the toilet sit didn't even fit the toilet.The TV was nice.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by ravi

thank you very much for your feed back

1 out of 5

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 4, 2019 by ravi

Thank you very7 much for your feed back

2 out of 5
we request a non smoking room but smell was strong, hallways same smell, bathroom poor clean.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Aug 20, 2019 by ravi

thank you very much for your feed back

1 out of 5

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 16, 2019 by ravi

Thank you very much for your feed back . we appriciate your feed back & look forward to see you again .with best regards

About the SkyLight Inn Cleveland - Willoughby

Location 34600 Maplegrove Rd, Willoughby, OH 44094

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly SkyLight Inn Cleveland - Willoughby also features a terrace, a garden, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Willoughby motel.

  • 110 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

SkyLight Inn Cleveland - Willoughby offers 110 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Hotel Names

  • SKYLIGHT INN CLEVELAND WILLOUGHBY
  • SKYLIGHT INN CLEVELAND
  • SKYLIGHT CLEVELAND WILLOUGHBY
  • Skylight Cleveland Willoughby
  • SkyLight Inn Cleveland - Willoughby Motel
  • SkyLight Inn Cleveland - Willoughby Willoughby
  • SkyLight Inn Cleveland - Willoughby Motel Willoughby
url importing https://www.travelocity.com/Cleveland-Hotels-SkyLight-Inn-Cleveland---Willoughby.h16888552-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.