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4.2 out of 5

"The Bistro bar was a welcome break after a day on the road. " More

By a verified traveler on Tue 06 Aug 2019

Hotel Description

3-star guestrooms with free WiFi

In suburbs

At this Willoughby hotel, you'll be within 3 miles (5 km) of Classic Park and 6 miles (10 km) of Indian Museum of Lake County. North Chagrin Reservation and StoneWater Golf Club are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 90 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and hair dryers are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$89* Per night/room Apr 12 - Apr 13

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Cleveland Willoughby ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Cleveland Willoughby

Couples (1) Family (1)
4 out of 5
The Bistro bar was a welcome break after a day on the road.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 13, 2019 by SJ

Thank you for taking the time to submit your review! Your feedback is appreciated.

3 out of 5
The air conditioning unit in my room didn’t work as well as I would have liked. I had to set it at 61° and on continuous fan but I highly doubt that it got it below 72°. I did not give the hotel staff an opportunity to fix the problem because the temperature outside wasn’t too hot and I only stayed there for two nights.

Posted by , from Hershey, NE on Jul 24, 2019

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Comment from Hotel Management

Jul 24, 2019 by SJ

Thank you for taking the time to submit your review, we value your feedback! We're sorry your stay was unsatisfactory and hope that you'll stay with us again if you travels bring you back to Willoughby, Ohio.

5 out of 5
Clean room and friendly staff. Over all feel of the hotel is pleasant

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 16, 2019 by SJ

Thank you for talking the time to submit your review! Your feedback is very important to us!

4 out of 5

Cozy for the cost

Pros: Free Internet, Quiet
Staff were kind and courteous. Location though close to freeway exits was sufficiently quiet with full curtains to shut out light and noise.

Posted by on Nov 10, 2011

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5 out of 5

Nice Stay

Clean, and convenient to major highway.

Posted by on Dec 18, 2010

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About the Courtyard by Marriott Cleveland Willoughby

Location 35103 Maplegrove Rd, Willoughby, OH 44094

Renovations + Closures

This property is undergoing renovations from 01 January 2020 until further notice.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Courtyard by Marriott Cleveland Willoughby offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 650 square feet (59 square meters). The business-friendly Courtyard by Marriott Cleveland Willoughby also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Willoughby hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 650 sq ft of conference space
  • 59 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (47 km / 29.2 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Cleveland Willoughby offers 90 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Cleveland Willoughby
  • Courtyard Marriott Cleveland Hotel Willoughby
  • Courtyard Marriott Cleveland Willoughby
  • Courtyard Marriott Willoughby
  • Courtyard Willoughby
  • Courtyard Willoughby Marriott
  • Marriott Courtyard Willoughby
  • Marriott Willoughby
  • Willoughby Courtyard
  • Willoughby Marriott
  • Courtyard By Marriott Cleveland Willoughby Hotel Willoughby
  • Courtyard By Marriott Cleveland Willoughby Ohio
  • Courtyard Marriott Cleveland Willoughby Hotel
  • Courtyard Marriott Cleveland Hotel
  • Courtyard Marriott Cleveland
  • Courtyard by Marriott Cleveland Willoughby Hotel
  • Courtyard by Marriott Cleveland Willoughby Willoughby
  • Courtyard by Marriott Cleveland Willoughby Hotel Willoughby

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Cleveland-Hotels-Courtyard-by-Marriott-Cleveland-Willoughby.h280889-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.