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4.2 out of 5

"My daughter was especially restless that night and was impossible to sleep with. I called down and requested a cot be brought up. I had to get somet ... " More

By a verified traveler on Wed 01 Jan 2020

Hotel Description

Enjoy the indoor pool at this Richfield hotel

In Richfield

Within 3 miles (5 km) of this Richfield hotel, you'll find Sleepy Hollow Golf Course and Furnace Run Metro Park. Cuyahoga Valley National Park and Brecksville Reservation are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 67 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Feb 28 - Feb 29

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Cleveland - Richfield ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Cleveland - Richfield

Everyone (4) Couples (1) Family (2)
4 out of 5
My daughter was especially restless that night and was impossible to sleep with. I called down and requested a cot be brought up. I had to get something out of the car and passed the front desk concierge struggling to wrestle this huge bed on wheels into the elevator for me. It was a struggle. Not one eye roll, no attitude, just kind service was rendered. The bed worked great and the extra service was very appreciated.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 7, 2020 by Janet, Sales

Thank you for the four stars and I’m glad that our staff was helpful.

5 out of 5
Marked improvement to when this Motel 6/Holiday Inn complex was built. Motel 6 incident, years ago was horrific and surprisingly unprofessional. This Holiday Inn this week was hospitality above and beyond professional. The King-sized bed was more comfortable than home and the breakfast was really good for a self serve accommodation! I will definitely consider a future stay at a Holiday Inn!

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 13, 2019 by Janet, Sales

Thank you for the five stars and we’re glad that you enjoyed your stay in our newly renovated property.

2 out of 5
Our bed was very uncomfortable... mattress was very lumpy

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 22, 2019 by Janet, Sales

I apologize that you found your bed to be uncomfortable. We are in the process of replacing all of them.

4 out of 5
Holiday Inn is my favorite hotel anywhere. clean, well maintained, nice breakfast selection.

Posted by on Aug 4, 2018

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Comment from Hotel Management

Aug 6, 2018 by Janet, Sales

Thank you for the four stars and kind words.

5 out of 5
Three nights. Very convenient location. Great breakfast esp for families. Room nicely appointed and very clean. Will stop again and definitely recommend.

Posted by on Jun 13, 2016

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Comment from Hotel Management

Jun 14, 2016 by Janet Wise

Thank you for the five stars and kind words. I'm glad that you enjoyed your stay.

4 out of 5

What we expected.

Pros: confortable
Cons: sauna
Location: national park and lake erie
Did not fail us. Young lady who checked us in quite late was extremely pleasant, friendly. Sauna which we had looked forward to was not working. Had trouble getting the gentleman at the front desk to believe us when we reported it wasn't working. Excellent except the gentlemen and the sauna.

Posted by on Oct 4, 2015

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Comment from Hotel Management

Oct 8, 2015 by Janet

Thank you for the review and I will follow up.

3 out of 5

Cannot say there wasn't any surprises

Pros: Room cleaning staff very effective and supportive of special requests.
Cons: More staff if they are going to serve food.
Very clean hotel, conveniently located at a reasonable price with friendly staff. BUT in 4 nights 5 days we had: -- two days with a cold shower -( took about 30 min to get even slightly warm) -- one day with no breakfast @ 8;30 am -- 9:30; I mean they had no hot breakfast food PERIOD -- no coffee, eggs, biscuits, gravy, buns and even pancake machine out of order and with limited other cold food products.

Posted by , from world traveler from VA on Aug 18, 2015

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Comment from Hotel Management

Aug 22, 2015 by Janet

Thank you for the review and I apologize for the issues and will check on them!

5 out of 5

We enjoyed our stay.

Pros: Free breakfast, Quiet
Room was nice size, clean. Firm bed and good linens/towels. Volume on CNN channel didn't work though. Good food for breakfast.

Posted by , from Sarasota, FL, USA on Jul 13, 2012

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Comment from Hotel Management

Mar 12, 2015 by Director of Sales

Thank you for the five stars!

4 out of 5

wonderful continental breakfast , even for a celiac

Pros: Free breakfast, Free Internet, Quiet
overall experience very good, had been there before and had paid full price, was very happy when we did surprise hotel rate and found out it was the holiday inn. my son was estatic @ the free internet, you know .. video games.. rooms were very clean, and continental breakfast they had something for everyone including for celiacs which i have, beds were a little hard, but overall would definetely stay again..

Posted by , from Brooklyn, OH, USA on Apr 18, 2012

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Comment from Hotel Management

Mar 12, 2015 by Director of Sales

Thank you for the positive review.

5 out of 5

Nice Comfortable Stay

Pros: Free breakfast, Free Internet, Quiet
Cons: Nothing close
This was a great hotel with excellent rooms and a very nice hot breakfast in the morning. We enjoyed our stay and would return without hesitation. Highly recommend as a stopping point while traveling.

Posted by on Jan 6, 2012

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Comment from Hotel Management

Mar 12, 2015 by Director of Sales

Thank you for the five stars!

About the Holiday Inn Express Hotel & Suites Cleveland - Richfield

Location 5171A Brecksville Road, Richfield, OH 44286

Property Features

As a guest of Holiday Inn Express Hotel & Suites Cleveland - Richfield, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Cleveland - Richfield also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Richfield hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (31.9 km / 19.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Cleveland - Richfield offers 67 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Hotel Names

  • Holiday Inn Express Cleveland Richfield
  • Holiday Inn Express Hotel Cleveland Richfield
  • Holiday Inn Express Hotel Suites Cleveland Richfield
  • Express Cleveland Richfield
  • Holiday Inn Express Hotel & Suites Cleveland - Richfield Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Richfield-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Cleveland---Richfield.h2198794-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.