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"staff was very friendly and welcoming. check in was fast and easy. our room was beautiful and clean with everything we really needed. " More

By a verified traveler on Thu 19 Aug 2021

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Hotel Description

Family-friendly stay with restaurant in Richfield

In Richfield

You'll find Furnace Run Metro Park and Cuyahoga Valley National Park within 2 miles (3 km) of this hotel. Also, Sleepy Hollow Golf Course is within 3 miles (5 km) and Rocky River is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. A restaurant, a 24-hour front desk, and dry cleaning are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 216 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Nov 7 - Nov 8

Standard Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites ratings based on 28 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (10) Couples (4) Family (14)
5 out of 5
staff was very friendly and welcoming. check in was fast and easy. our room was beautiful and clean with everything we really needed.

Posted by on Aug 19, 2021

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Comment from Hotel Management

Aug 20, 2021 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

3 out of 5
All of the reviews about cleanliness are correct. Bathroom is incredibly out dated, items from the previous customers were still in the room, soap holder in the bathroom was black from dirt. All around experience wasn’t terrible but you can get a lot better for the money

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 17, 2021 by Manager

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

1 out of 5
Website lies the pool not open along with restaurant wasted my time xoming here just to try and swim

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 17, 2021 by Michelle | Guest Relations Specialist

Dear guest, we are very sorry for the inconvenience that you have had experienced. We already have it addressed to the management for clarification. Thank you for having us informed.

4 out of 5

Posted by on Dec 22, 2020

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Comment from Hotel Management

Dec 23, 2020 by Michelle | Guest Relations Specialist

Dear guest, thank you for leaving us your rating, it is a pleasure to have serve you well and to have provided you one great experience. We are pleased to have catered to you. See you again.

2 out of 5
NOTHING BUT VERY DIRTY AND MOLDY ALL OVER SMELLS OF CHLORINE IN THE ROOM BECAUSE THE POOL IS INDOORS, I THINK WE WERE DILLUSIONAL IN THE MORNING FROM THE SMELL ALL NIGHT.

Posted by , from West Bloomfield MI on Nov 23, 2020

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Comment from Hotel Management

Nov 24, 2020 by Michelle | Guest Relations Specialist

Dear guest, we are very sorry for the inconvenience you've had. However, at our property, we strictly follow a regular inspection for any form of infestation or accumulation of unwanted particles. This goes along with a daily housekeeping routine where all rooms are cleaned, inspected, and supervised before being made available for booking. We do not leave anything to chance especially at this time of a health crisis. Both the safety of our guests and staff is of utmost significance.

2 out of 5
We love the activities for the kids. The staff is barely friendly and unapologetic for things gone wrong.

Posted by on Dec 26, 2019

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4 out of 5
My room was dirty and the shower was cold. Had to clean bathroom when I arrived

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 7, 2019 by Manager

I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

4 out of 5

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 3, 2019 by Manager

On behalf of our entire staff, we thank you for your business and for rating your experience.

2 out of 5
Atrium was wonderful for children. Pool area and play area was great.

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 26, 2019 by Manager

We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our area and your insights regarding our pool. We hope you'll return to see how we continue to improve our service and hospitality.

4 out of 5
Kids love the atrium and all the activities in it.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 8, 2019 by Manager

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. The family-friendly Quality Inn & Suites also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Richfield hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 3 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn & Suites offers 216 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Quality Inn & Suites has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • No elevator (single level property)
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Richfield
  • Days Inn Richfield
  • Richfield Days Inn
  • Days Inn Richfield Hotel Richfield
  • Days Inn Richfield Ohio
  • Days Inn Richfield Hotel
  • Days Inn Suites Richfield
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Richfield
  • Quality Inn & Suites Hotel Richfield
  • Days Inn Suites by Wyndham Richfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.