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"This is not the Ritz. However it was clean and beds were comfortable. Location was great. Needs updating. Parking is a big issue. We had to unload
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At this The Loop aparthotel, you'll be well placed to visit Millennium Park and Chicago Cultural Center, both steps away. Michigan Avenue and Grant Park are also within half a mile (1 km).
Restaurant, coffee shop
This aparthotel features a restaurant, a coffee shop, and free WiFi in public areas. Express check-in, express check-out, and luggage storage are also on offer.
Free WiFi, kitchens
The individually furnished apartments offer free WiFi and hair dryers. Other amenities include kitchens, living rooms, and LCD TVs with satellite channels.
The Chicago Hotel Collection - Millennium Park ratings based on 16 Verified Reviews
Review Summary
2.8
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for The Chicago Hotel Collection - Millennium Park
Everyone (9)Family (6)
2 out of 5
It was really difficult to find.
Posted by Diane on Oct 17, 2021
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Comment from Hotel Management
Oct 20, 2021
by The Chicago Hotel Collection
Thank you for your feedback! we recommend using Google maps :)
3 out of 5
This is not the Ritz. However it was clean and beds were comfortable. Location was great. Needs updating. Parking is a big issue. We had to unload in an alley way and walk a block with luggage to lobby. Parking was three blocks away!
Posted by a verified traveler on Sep 26, 2019
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Comment from Hotel Management
Sep 28, 2019
by Management
Thank you for your feedback and review! We really appreciate it.
Management
3 out of 5
Lobby bathroom is horrible!...but rooms are okay
Bed was very badly worn out
Posted by Traveler on Jul 26, 2019
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Comment from Hotel Management
Jul 27, 2019
by mike
Thank you for the feedback.
5 out of 5
Great location. Comfortable beds.
Would stay there again.
Posted by a verified traveler on Jul 18, 2019
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Comment from Hotel Management
Jul 18, 2019
by Management
Thank you for your feedback! We really appreciate it!
4 out of 5
We arrived and found it difficult to determine where to check in. Some additional signage may help future guests. Also, the day we arrived was quite warm and humid and the main area (not really a lobby) was definitely NOT air conditioned. Once we found the desk, we were treated well and all the general things were discussed. Got to the room in a sketchy elevator ride and was immediately put at ease. The room was larger than expected and fairly modernized. Some "lipstick on a pig" items, but for the price and comparison to other rooms/rates it was very comfortable. Had to remove our own garbage from the room, probably should have explained that better. AC in the room was perfect and cold, plenty of hot water and good water pressure-Major bonus!! The desk employee was very helpful in letting us know how to get where we needed to go.
Posted by Paul, from Detroit on Jun 28, 2019
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Comment from Hotel Management
Jun 29, 2019
by mike
Thank you for the feedback.
3 out of 5
Old style was interesting with the architectural details. However, there was a lot that was "put together" that cheapened that. Was quite hot b/c boiler was not switched out yet for AC with unusual temps in chicago in april (which is not predictable). Furniture is mismatched and not intentional and was hodgepodge. But I don't need a fancy place! So was clean enough and fine for a reasonable price tag for a quick stay. Had an excellent view though of the BEAN and the Lake at sunrise! Can't get that in many places!
Posted by JennM, from Bloomington, IL on Apr 9, 2019
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Comment from Hotel Management
Apr 10, 2019
by Management
Hello Jenn,
Thank you for your feedback and review. We really appreciate it. You gave us a lot of insight on where we can improve our services! We hope to see you again on your next Chicago trip!
Thank you,
The Pittsfield Apartments + Suites.
1 out of 5
The only thing to recommend this hotel was its position as it was easy to get to all the attractions. Everything else was terrible. The property is in poor condition and the rooms were dirty. On a king size bed there were three pillows. Covers were thin and not warm. There were no extra linens provided. Carpets were stained. Despite the fully-equipped kitchen there were few utensils pots etc and all were old and in disrepair. We had a toilet flood and fixed it ourselves but had to make three requests for dry towels.
Posted by a verified traveler on Dec 10, 2018
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Comment from Hotel Management
Dec 11, 2018
by Management
Dear guest,
We are sorry to hear about your bad experience. We hope you addressed the issues you encountered and ended up having a pleasant stay!
Thank you
Management
3 out of 5
I really liked the Pittsfield Apartments, it was comfortable and convenient. I enjoyed the fact that it was private with no room service coming in. But at the same time it would be nice if they provide a few more of the basic things like a broom! Maybe a few garbage bags. Also they should repair the appliance's that don't work properly, like the rubber gasket on our refrigerator door kept falling off and the door would not close and it was pretty disgusting (dirty) to touch' that is the gasket not fridge it was clean although they are connected.
All in all the management were nice folks, the apartment was clean and comfortable, beds comfortable so was a great place to stay!
Posted by AlvenaDowney, from Chicago,Illinoisl on Oct 27, 2018
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Comment from Hotel Management
Oct 30, 2018
by Management
Dear Alvena,
Thank you for your feedback and review. We really appreciate your business! We hope to see you again on your next Chicago trip
3 out of 5
Amazing location, good price, meh place
First, it would be nearly impossible to find a better location for the price. It’s a block from Michigan Ave and Millennium Park, close to restaurants, bars, coffee shops, a Walgreens, etc. For that reason alone I would stay there and recommend it to others. It’s a strange place; you can’t check in until 4:30, and the reception desk located in the 19th floor is only manned from 4:30-10pm. The place is pretty tired, and there’s a strange smell. My room was small, but there was a full kitchen and large bathroom. The carpet was dirty, paint scuffed, a panel missing from a cupboard, but the bed was clean and confortable. A/C absolutely blasted out, and the room got frigid pretty quickly. All in all, it was okay. My friend in another room had another experience: broken tv, bathroom door didn’t close, and toilet didn’t flush (as evidenced by the previous resident’s turd and loo paper). Because she didn’t discover this before the receptionist went off duty, she was stuck with the room until the next morning. So anyway, if you’re not a very demanding or exacting traveler, it’s fine, and the location makes up for most of its shortcomings. Except for the turd.
Posted by EE, from New Orleans on Jul 10, 2018
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Comment from Hotel Management
Jul 11, 2018
by Stephanie
Dear guest,
Thank you for your feedback and review.
We really appreciate your business. We consider the review helpful in order for us to improve our services in the future and hopefully no turds will be seen in the toilet by our guests.
Thank you,
Management
3 out of 5
Buyer Beware
Pros:Location
Cons:Cleanliness -- you will on occasion find things not cleaned -- which can make you wonder...
Like most reviewers -- location is spectacular and the rooms themselves and the services.amenities are what you should expect for the price. The big warning I want buyers to be aware of is the "Property Fee" that you do not see --- except in the toital. They will charge you 50 per stay and this is not shown in the daily rate. The fee descriptions is misleading on this point. If you are staying two nights add 25 to each day. You may determine other hotels with better ratings are now a better option. I will stay here -- but I know it is 3 star at best and has this hidden cost.
Posted by a verified traveler on Mar 4, 2018
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Comment from Hotel Management
Mar 7, 2018
by Stephanie
Dear guest,
Thank you for your feedback. IT gave us an insight on where we can improve our services.
Regarding the display of the fees, unfortunately we cannot control how they are displayed on the websites, but we can assure you they are definitely there as we do not have hidden fee. We will investigate this further. Thank you!
About the The Chicago Hotel Collection - Millennium Park
There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. The Chicago Hotel Collection - Millennium Park also features laundry facilities, express check-in, and express check-out. This Art Deco Chicago aparthotel is smoke free.
1 building
100 guestrooms or units
38 levels
Built in 1920
Dining venue
Coffee shop
Self-service laundry
Express check-in
Express check-out
Storage area for luggage
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of living rooms
Free WiFi
Kitchen
Laundry facilities
Full-sized refrigerator/freezer
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Train station: Millennium Station (0.3 km / 0.2 mi)
Metro station: Madison-Wabash Station (0.2 km / 0.1 mi)
Room Amenities
The Chicago Hotel Collection - Millennium Park offers 100 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate living rooms. Kitchens offer full-sized refrigerators/freezers, stovetops, and cookware/dishes/utensils. This Chicago aparthotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries.
In-room kitchen
Separate bedroom
Living room
LCD television
Satellite channels
Refrigerator (full size)
Oven
Stove
Coffee maker
Kitchenware
Hair dryer
Toiletries (free)
Iron and ironing board
Climate control (air conditioning)
Unique furnishings
Wheelchair accessible
Food & Drink
The Chicago Hotel Collection - Millennium Park has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Visual alarms in hallways
Wheelchair accessible path of travel
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 21
Special check-in instructions:
There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions.
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 10 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 75 per pet, per stay
Only dogs are allowed
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Property Registry Number - 2221132
Number of children who can stay free - 10
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 250.00 per stay
Cleaning fee: USD 20 per accommodation, per stay
Service fee: 7 percent
Resort fee: USD 34.95 per accommodation, per night
The resort fee includes:
In-room coffee
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Pittsfield Hotel Apartments Suites
Millennium Park Apartments Apartment
Millennium Park Apartments Apartment Chicago
Millennium Park Apartments Chicago
Pittsfield Apartments + Suites
The Chicago Hotel Collection - Millennium Park Chicago
The Chicago Hotel Collection - Millennium Park Aparthotel
You should know
Registered guests are the only ones allowed to be in guestrooms.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 15 May.
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Frequently Asked Questions
Yes, there is a restaurant on site.
Free parking is not available at this aparthotel.
The Chicago Hotel Collection - Millennium Park is 18.5 mi (23-min drive) away from the Chicago O'Hare International Airport (ORD) airport, the closest popular airport to the property.
The Chicago Hotel Collection - Millennium Park does not have a pool.
This aparthotel is 2 mi (2-min drive) from Oak Street Beach and 2.3 mi (3-min drive) from North Avenue Beach. Don't forget your sunscreen!
There are no spa services available at this aparthotel.
The Chicago Hotel Collection - Millennium Park does not offer free breakfast.
Check-in is from 4:00 PM - 11:00 PM.
Airport shuttle services are not available at The Chicago Hotel Collection - Millennium Park.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
