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Hilton Chicago

4-star property
720 S Michigan Ave, Chicago, IL 1-855-201-7819

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4.1 out of 5
Very good!
See all 213 Travelocity Reviews

"Great location, friendly staff and clean facility. " More

By a verified traveler on Sun 02 Feb 2020

Points Of Interest

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Hotel Description

4-star historic hotel near Grant Park

Central Chicago getaway

Within a 10-minute walk of this The Loop hotel, you'll find Grant Park and Art Institute of Chicago. Millennium Park and Field Museum of Natural History are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 3 restaurants, an indoor pool, and a health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy the spa tub.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1544 guestrooms also offer WiFi and TVs with cable channels. Wired Internet, room service, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159* Per night/room Jul 2 - Jul 3

Superior Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Parlor)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Double Beds, 2 Bathrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Chicago ratings based on 213 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Chicago

Everyone (55) Couples (5) Family (8)
4 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 8, 2020 by Brian M

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact us if there is anything myself or my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manager

4 out of 5

Posted by on Feb 29, 2020

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Comment from Hotel Management

Feb 29, 2020 by Brian M

Dear Valued Guest, Thank you for your review of your past stay with us. It was a pleasure to receive your positive rating of our overall service and accommodations. Your feedback has been shared with our team for consideration and review. We look forward to welcoming you back in your next visit to Chicago. Sincerely, Brian Marchi Hotel Manager

5 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by BrianM

Dear Valued Guest, That you for your feedback. We greatly appreciate the 5 star rating of our overall service and accommodations at the Hilton Chicago! We look forward to welcoming you back and serve you in the true spirit of hospitality for which Hilton hotels are known. Sincerely, Brian Marchi Hotel Manager

5 out of 5
Great location, friendly staff and clean facility.

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Brian M.

Dear valued guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact us if there is anything we can do to provide further assistance. Brian Marchi Hotel Manager

5 out of 5

Posted by on Jan 18, 2020

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Comment from Hotel Management

Jan 19, 2020 by Brian M

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact us if there is anything myself or my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manager

5 out of 5
Historic beautiful hotel. Kitty O’Sheas had excellent fish and chicken

Posted by on Jan 11, 2020

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Comment from Hotel Management

Jan 13, 2020 by BrianM

Dear Valued Guest, We are delighted to received the 5 star rating of your stay experience at the Hilton Chicago. Thank you for your review and positive comments. I am thrilled that you enjoyed your stay at our historic hotel and the food at Kitty O'Sheas. Our chef will be happy to hear the good news. We look forward to your next visit, so you can enjoy the 5 star experience again. Sincerely, Brian Marchi Hotel Manager

5 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by Brian M

Dear Valued Guests, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact us if there is anything myself or my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manager

4 out of 5
communication about amenities when we checked in could have been better. We had to ask specifically about the free breakfast the first morning. Usually there is a folder in rooms giving basic information about things like tv stations, pool hours and location breakfast etc. We had to ask.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by BrianM

Dear Valued Guest, Thank you for your feedback. We greatly appreciate your positive score in our overall service and accommodations. We apologize for the lack of communication you experienced as highlighted in your comments. This feedback has been shared with our team for corrective action so we can better communicate with our guests. We appreciate your feedback as it helps us make improvements in our service. We hope to see you again the next time you visit Chicago! Sincerely, Brian Marchi Hotel Manager

4 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by BrianM

Dear Valued Guest, Thank you for your feedback. It is always a pleasure to received your positive score in our overall service and accommodations. We look forward to your next visit to Chicago! Sincerely, Brian Marchi Hotel Manager

5 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by BrianM

Dear Valued Guest, Thank you for the 5 star rating of your stay experience at the Hilton Chicago! It is always great to know that we are meeting our guest's expectations. We will continue to strive for excellence in service. We look forward to the opportunity of welcoming you back so you can have the 5 star experience again. Sincerely, Brian Marchi Hotel Manager

About the Hilton Chicago

Location 720 S Michigan Ave, Chicago, IL 60605

Renovations + Closures

This property is closed from 27 March 2020 to 1 July 2020 (dates subject to change).

Property Features

Hilton Chicago offers its guests an indoor pool, a health club, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Chicago . For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 1544 guestrooms or units
  • 29 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1927
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.6 km / 19 mi)
  • Train station: Chicago Van Buren Street Station (0.7 km / 0.4 mi)
  • Metro station: Harrison Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon.

720 South Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Kitty O'Sheas - This restaurant specializes in Irish cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Herb N' Kitchen - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 29 for adults and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 65.00 per night
  • Valet parking fee: USD 79.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hilton Michigan Ave
  • Hilton Chicago Cultural Mile
  • Hilton Chicago Michigan Ave Cultural Mile
  • Hilton Michigan Ave Cultural Mile
  • Hilton Michigan Ave Cultural Mile Hotel
  • Hilton Michigan Ave Cultural Mile Hotel Chicago
  • Hilton Chicago Michigan Ave Cultural Mile Hotel
  • Hilton Chicag
  • Hilton Chicago Hotel
  • Hilton Chicago Chicago
  • Hilton Chicago Hotel Chicago
  • Hilton Chicago Michigan Ave Cultural Mile

You should know

  • Pool access available from 6 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Park and Stay

Book a stay in a "Free Parking" inclusive rate plan and receive free self-parking (valet not included).


Full details at check-in.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.