4.0 out of 5

"Nice hotel close to airport. Good value for room. " More

By a verified traveler on Fri 29 Dec 2017

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Hotel Description

3-star spa hotel near Allstate Arena

In suburbs

You'll be within half a mile (1 km) of Allstate Arena and 2 miles (3 km) of Rivers Casino with a stay here. Donald E. Stephens Convention Center and Rosemont Theatre are also within 3 miles (5 km).

2 indoor pools

This hotel's 2 indoor pools and 24-hour fitness center are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 274 guestrooms offer free WiFi and room service. Premium bedding, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68 per night

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Edward Hotel Chicago ratings based on 71 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Edward Hotel Chicago

Everyone (19) Business (2)
4 out of 5
The only problem we had was that the breakfast buffet was out of milk for the cereal. I told the lady at the desk, but we were pressed for time, and no one put the milk out.

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 12, 2018 by veronica

Thanks for staying with us. We appreciate your feedback! an we are truly sorry about the breakfast not bringing the milk out fast enough

4 out of 5
Hotel was okay, but the breakfast could have been better.

Posted by , from Grand Rapids, Mi on Nov 20, 2018

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Comment from Hotel Management

Dec 12, 2018 by veronica

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Nov 9, 2018

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Comment from Hotel Management

Dec 12, 2018 by veronica

Thanks for staying with us. We appreciate your feedback!

3 out of 5
My room was under the ballroom and the music was vibrating the room until midnight. Management never contacted me after my request. I had the very end room on the 8th floor. I did not see anyone else in my section. Breakfast was boring and they would not refill sections 30 minutes prior to closing. I did not arrive until 0200 a day after my reservation date due to a delayed flight but they still billed me for the entire day I was not there.

Posted by on May 1, 2018

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3 out of 5

Disappointed

The hotel is older and has not been updated. The Wi Fi did not work and when we asked the staff their response was that Apple products have difficulty signing in. The breakfast eggs were cold.

Posted by on Mar 12, 2018

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5 out of 5

Great hotel located very close to O'Hare airport.

Nice hotel close to airport. Good value for room.

Posted by on Dec 29, 2017

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Comment from Hotel Management

Jan 2, 2018 by Front Office Staff

Thank you for sharing your valuable feedback with us. We are always looking to improve our guest experience; thank you again, and we look forward to welcoming you back as our guest!

2 out of 5

Disappointing Stay

I knew when I pulled in that this was not going to be a positive experience. Was welcomed by lots of trash in the parking lot. The lady that checked me in could not have been bothered! Breakfast was poor at best...... Checking out was the same as checking In...am I bothering you?

Posted by on Nov 15, 2017

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1 out of 5

Worse day of my life.

Stay away from this hotel. Staff are rude and racist. I will never in my life order through travelocity again. I Rented 2 rooms for 5 days and was kicked out on the first day for getting smart with a dick of a receptionists. I was kicked out at 2am and they even called the local hotels so they wouldn't rent from me. Then they refused to refund me money. Travelocity has done nothing about this. I was left on the streets at 2am in Chicago looking for a hotel. Didn't find one till about 4:30am.

Posted by , from chicago on Nov 8, 2017

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5 out of 5
Great customer service. Clean and comfortable. Chicago doesn't showcase good customer service, but this hotel is TOP NUCH!

Posted by , from Minneapolis, MN on Oct 30, 2017

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Comment from Hotel Management

Nov 13, 2017 by front desk staff

Thank you for sharing your valuable feedback with us. We are always looking to improve our guest experience; thank you again, and we look forward to welcoming you back as our guest!

4 out of 5

Nice hotel for the price we paid

They could have a little bit more to choose from on the breakfast buffet in the morning

Posted by on Jul 16, 2017

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Property Features

Edward Hotel Chicago offers its guests 2 indoor swimming pools, a 24-hour fitness center, and a children's pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A roundtrip airport shuttle is free at scheduled times. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Edward Hotel Chicago. Free self parking is available. This 3-star Rosemont hotel is smoke free.

  • 1 building
  • 274 guestrooms or units
  • 9 levels
  • 9 conference rooms
  • Built in 1970
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (5.3 km / 3.3 mi)
  • Train station: Rosemont O'Hare Transfer Station (0.9 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Edward Hotel Chicago offers 274 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Reflexology
  • Couples treatment rooms
  • Sports massage
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4 AM to 12:30 AM. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 4 AM to 12:30 AM. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this property in advance to reserve a crib (infant bed). Contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 16 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edward Hotel Chicago Rosemont
  • Edward Chicago Rosemont

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.