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"The staffs are so nice, the food is really good"

"This property was pretty disappointing from start to finish. This trip was our honeymoon so it was important that it was extra special. It was a huge disappointment. The magic of photo editing was what drew us to the property originally. Also, the fact that it was a Hyatt property gave me some confidence. There was nothing good about it from the beginning the entrance, lobby, nothing was welcoming. They put us in a room that didn’t have air-conditioning working, and the coffee table was broken plus, it looked really rundown. We asked for a different room, but had to spend the night in the original room before they moved us, the second room was a much better room with a better view, but we had to walk up 100 stairs to get to it. We’re in good shape, but that gets a little old when you’re carrying all of your stuff the restaurants were mediocre at best with the exception of the steak restaurant which we went to four times during the week we were there because it was excellent and had a great staff. We rented a boat four separate times just so we could go other places so we could get away from the property. I wish I could say our honeymoon with magical we tried to make the most of it, but I feel like we need to do over after this trip. "

"The property is beautiful but the rooms need to be cleaned properly and better maintained. The Spa was amazing. The food was okay."

"Our room and view were excellent! Had a nice selection of restaurants. "

"The only issue was the food was sub par in all but 2 restaurants. Soy had amazing staff and Sushi, the Italian restaurant was fantastic. I can’t say enough about the amazing staff all over the resort. The bartenders were lackluster compared to Beaches Turks and Caicos. The rest of the staff omg the greatest. They made us feel at home and part of their family."

"Amazing nice staff"