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4.0 out of 5

"I had everything I needed at my fingertips. The pool, local shopping, restaurants, and the beach (although I wish they had their specific chairs as di ... " More

By a verified traveler on Mon 22 Apr 2019

Hotel Description

Family-friendly 3.5-star hotel near Reduit Beach

Close to the beach

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Reduit Beach and within 2 miles (3 km) of Rodney Bay Marina. Windward Islands and Baywalk Shopping Mall are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference space. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

The 103 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Coffee/tea makers, safes, and ironing boards are also available.

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Kreole Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Patio, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Patio, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Coco Palm ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coco Palm

Everyone (12)
5 out of 5

Posted by on Mar 12, 2020

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Comment from Hotel Management

Mar 21, 2020 by CLG

Thank you for taking time to post a review. We appreciate your kind support and look forward to your return home soon.

4 out of 5

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 20, 2019 by Diane

Thank you for your review

5 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 8, 2019 by Sandy

thank you for choosing Coco Palm. It was a pleasure hosting you

4 out of 5

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 9, 2019 by Sandy

Thank you for choosing Coco Palm. I was a pleasure host you

5 out of 5
I had everything I needed at my fingertips. The pool, local shopping, restaurants, and the beach (although I wish they had their specific chairs as did other hotels in the area. The staff was so friendly and helpful in every way and even acknowledged my birthday by giving me a birthday cake! My vacation couldn't have been better. Thank you CoCo Palm!

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Sandy

Thank you for choosing Coco Palm. It was a pleasure hosting you.

4 out of 5
I loved the pool and casual outdoor seating areas near the pool for hanging out whenever we wanted. The employees were very friendly and helpful. The location of the hotel was wonderful- it took only a couple of minutes to walk to a local mall with a grocery store and pharmacy, which was nice when we wanted to buy a few things to keep in our room. There were many nice open-air restaurants within walking distance, and Reduit Beach was just 5-10 minutes away by foot. Lots of conveniences!

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 6, 2019 by Sandy

Thank you for staying with Coco Palm, it was a pleasure hosting you.

5 out of 5

Very relaxing atmosphere

Everything was wonderful from the accommodations to the staff. Only complaint is that I did not receive 10% off drinks and only got 10% of food occasionally as stated in my email.

Posted by , from Minneapolis, MN on Mar 12, 2018

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Comment from Hotel Management

Mar 13, 2018 by Sandy

Thank you for choosing Coco Palm. We hope you will visit again

4 out of 5
Friendly and Helpful staff. I Enjoyed the warm homey intimate room layout. Would have rate excellent except for some Ground floor construction. Highly recommend.

Posted by on Dec 1, 2017

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Comment from Hotel Management

Dec 7, 2017 by Res

Happy you enjoyed your stay with us, thanks again for choosing Coco Resorts

4 out of 5

Seven days fun in the sun

Pros: Convenience to the beach, the downtown shopping malls, the restaurants and the casino.
Cons: Needs a upgrade. The bathroom needs some TLC. It has little holes in the base board. The corners are poorly patched and bubbled up with moisture.
Location: There are open markets in Castries. There are volcanic baths, botanical gardens, rainforests tours, Rum factory tours, local bus tours, and fishing
The CoCo Palms Hotel is a great place to stay! The buffet breakfast is great, they change the menu each day. The pool is a fun place to meet other people from many lands to talk and exchange views. The hotel staff go out of their way to make your stay fun and safe. Our room maid, Martha, was one of the hardest working people I ever met. I would hire her in a minute to work for me. Now the cons! They need to spend a little bit of hotel money to upgrade the rooms. The beds are old and worn and the springs are shot. The beds are hard to get a good night's sleep. One of the elevators were broken and only one car was working. It was very slow and smelt like burning wire. I would stay again at the CoCo Palms. The people were helpful and friendly. The concierge, Amber, who booked our tours was knowledgeable and very nice. The tour buses met us at the front door and the taxis took us the hour plus ride to the airport. It is a fun place to stay. We enjoyed the other guests and the staff.

Posted by , from NY on Mar 13, 2017

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2 out of 5

Overall extremely disappointing

Disappointing. 1. Food was extremely limited. No difference from one dish to the next flavor-wise. Everything tasted the same. 2. Location of property to beach was misleading. It was a very long walk and the walk itself is sketchy. Immediately as we walk off the property we are accosted by locals trying to make a sale. The beach itself was dirty, we were able to rent (dirty) chairs for $15. 3. There's no where to purchase anything in case you forget to pack something (toothpaste, essentials) either on the property or in close proximity. 4. Property is tired, needs updating 5. No lemons or limes for drinks? 6 1 hour and a half to and from airport Staff was doing the best they could with what they had to work with under the circumstances. Everyone was extremely pleasant and helpful.

Posted by , from R on Jan 17, 2017

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Renovations + Closures

This property is closed from March 21 2020 to January 13 2021 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Coco Palm are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Gratuities

  • Taxes included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Gratuities not included
  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Room service during certain hours

Property Features

Some rates at Coco Palm are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Coco Palm offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Spa services, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Coco Palm. Free self parking is available. This 3.5-star Gros Islet hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hewanorra Intl. Airport (UVF) (62.5 km / 38.8 mi)
  • Parking: Free self parking

Room Amenities

Coco Palm offers 103 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. This Gros Islet hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Coco Palm has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 50
  • New Year's Eve (31 December) Gala Dinner per child: USD 25 (from 3 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 36
  • Valentine's Day (14 February) Gala Dinner per child: USD 18 (from 3 to 12 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Coco Palm Resort St. Lucia/Gros Islet
  • Coco Palm Gros Islet
  • Coco Palm Hotel
  • Coco Palm Hotel Gros Islet
  • Palm Coco
  • Coco Palm St Lucia
  • Hotel Coco Palm
  • Coco Palm Hotel
  • Coco Palm Gros Islet
  • Coco Palm Hotel Gros Islet

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.