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4.0 out of 5

"Everything was wonderful from the accommodations to the staff. Only complaint is that I did not receive 10% off drinks and only got 10% of food occas ... " More

By a verified traveler on Mon 12 Mar 2018

Hotel Description

3.5-star hotel near Reduit Beach

Close to the beach

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Reduit Beach and within 2 miles (3 km) of Rodney Bay Marina. Windward Islands and Baywalk Shopping Mall are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference space. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 103 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, ceiling fans, and safes are also available.

Kreole Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$103* Per night/room Oct 15 - Oct 16

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Patio, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Patio, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Coco Palm ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Coco Palm

Everyone (9)
4 out of 5

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 9, 2019 by Sandy

Thank you for choosing Coco Palm. I was a pleasure host you

5 out of 5
I had everything I needed at my fingertips. The pool, local shopping, restaurants, and the beach (although I wish they had their specific chairs as did other hotels in the area. The staff was so friendly and helpful in every way and even acknowledged my birthday by giving me a birthday cake! My vacation couldn't have been better. Thank you CoCo Palm!

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Sandy

Thank you for choosing Coco Palm. It was a pleasure hosting you.

4 out of 5
I loved the pool and casual outdoor seating areas near the pool for hanging out whenever we wanted. The employees were very friendly and helpful. The location of the hotel was wonderful- it took only a couple of minutes to walk to a local mall with a grocery store and pharmacy, which was nice when we wanted to buy a few things to keep in our room. There were many nice open-air restaurants within walking distance, and Reduit Beach was just 5-10 minutes away by foot. Lots of conveniences!

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 6, 2019 by Sandy

Thank you for staying with Coco Palm, it was a pleasure hosting you.

5 out of 5

Very relaxing atmosphere

Everything was wonderful from the accommodations to the staff. Only complaint is that I did not receive 10% off drinks and only got 10% of food occasionally as stated in my email.

Posted by , from Minneapolis, MN on Mar 12, 2018

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Comment from Hotel Management

Mar 13, 2018 by Sandy

Thank you for choosing Coco Palm. We hope you will visit again

4 out of 5
Friendly and Helpful staff. I Enjoyed the warm homey intimate room layout. Would have rate excellent except for some Ground floor construction. Highly recommend.

Posted by on Dec 1, 2017

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Comment from Hotel Management

Dec 7, 2017 by Res

Happy you enjoyed your stay with us, thanks again for choosing Coco Resorts

4 out of 5

Seven days fun in the sun

Pros: Convenience to the beach, the downtown shopping malls, the restaurants and the casino.
Cons: Needs a upgrade. The bathroom needs some TLC. It has little holes in the base board. The corners are poorly patched and bubbled up with moisture.
Location: There are open markets in Castries. There are volcanic baths, botanical gardens, rainforests tours, Rum factory tours, local bus tours, and fishing
The CoCo Palms Hotel is a great place to stay! The buffet breakfast is great, they change the menu each day. The pool is a fun place to meet other people from many lands to talk and exchange views. The hotel staff go out of their way to make your stay fun and safe. Our room maid, Martha, was one of the hardest working people I ever met. I would hire her in a minute to work for me. Now the cons! They need to spend a little bit of hotel money to upgrade the rooms. The beds are old and worn and the springs are shot. The beds are hard to get a good night's sleep. One of the elevators were broken and only one car was working. It was very slow and smelt like burning wire. I would stay again at the CoCo Palms. The people were helpful and friendly. The concierge, Amber, who booked our tours was knowledgeable and very nice. The tour buses met us at the front door and the taxis took us the hour plus ride to the airport. It is a fun place to stay. We enjoyed the other guests and the staff.

Posted by , from NY on Mar 13, 2017

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2 out of 5

Overall extremely disappointing

Disappointing. 1. Food was extremely limited. No difference from one dish to the next flavor-wise. Everything tasted the same. 2. Location of property to beach was misleading. It was a very long walk and the walk itself is sketchy. Immediately as we walk off the property we are accosted by locals trying to make a sale. The beach itself was dirty, we were able to rent (dirty) chairs for $15. 3. There's no where to purchase anything in case you forget to pack something (toothpaste, essentials) either on the property or in close proximity. 4. Property is tired, needs updating 5. No lemons or limes for drinks? 6 1 hour and a half to and from airport Staff was doing the best they could with what they had to work with under the circumstances. Everyone was extremely pleasant and helpful.

Posted by , from R on Jan 17, 2017

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5 out of 5

Very nice resort with a great location

Pros: Pool, tiki bar, location, clean room
Location: Excellent location between the beach and restaurants/shopping.
I would absolutely recommend this resort to anyone. Very nice and clean. Beautiful pool area and not overcrowded. Excellent location between the beach and downtown yet very quiet for those wanting a relaxing stay. Staff were very nice and pleasant. Dinner at restaurant was excellent and breakfast buffet was good. Would not recommend the all-inclusive as without it you still get breakfast. There are many good restaurants to experience within walking distance. Room was kept very clean.

Posted by , from MI on Apr 14, 2016

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1 out of 5

DISAPPOINTED!!!!!!

Pros: I email the management, also complaint, and nobody got back to us...again poor management!!!!
Is sad the hotel location is great, but the management the worst!!!!!! we where there for 6 days and they changed us rooms 4 times!!!!!!!! and the last the bathroom shower had mildew, St Lucia is a beautiful island, and if we go back that's for sure we won't stay in this hotel!!!!!! and I won't recommend to nobody!!!!!

Posted by on Feb 27, 2016

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4 out of 5

Nice relaxing place to stay.

Pros: The Staff was the best.
Cons: Wifi and Bathroom facilities.
Location: Close to the beach and enough night time activity.
The hotel staff was the best, especially the house keeping folks. However the A.C. was not cold enough. In addition the TV is old and bathroom facilities are some what out dated as well. The bigest problem was that wifi was not very good. Non existant in the room. Despite the above mentioned issues the CoCo Palm is a relaxing place to stay.

Posted by , from NJ on Oct 22, 2015

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All-inclusive Details

All-inclusive room rates at Coco Palm are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Gratuities

  • Taxes included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Gratuities not included
  • Food and beverage restrictions apply
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Room service during certain hours

Property Features

Some rates at Coco Palm are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Coco Palm offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Coco Palm. Free self parking is available. This 3.5-star Gros Islet hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Vieux Fort (UVF-Hewanorra Intl.) (62.7 km / 38.9 mi)
  • Parking: Free self parking

Room Amenities

Coco Palm offers 103 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Coco Palm has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Debit cards

Hotel Names

  • Coco Palm Resort St. Lucia/Gros Islet
  • Coco Palm Gros Islet
  • Coco Palm Hotel
  • Coco Palm Hotel Gros Islet
  • Palm Coco
  • Coco Palm St Lucia
  • Hotel Coco Palm
  • Coco Palm Hotel
  • Coco Palm Gros Islet
  • Coco Palm Hotel Gros Islet

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.com/Gros-Islet-Hotels-Coco-Palm.h1182710-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.