See all properties

Bay Gardens Hotel

3.0 star property
Eco-certified beach hotel with 3 outdoor pools

Choose dates to view prices

Photo gallery for Bay Gardens Hotel

Enjoy beachfront fun with water play structures, sun loungers, and umbrellas.
Property video
Guests can enjoy a beachside retreat with access to the ocean and a nearby resort.
Stunning hotel entrance with symmetrical design, flanked by lush greenery and a glass door leading to the interior.
Welcome to Bay Gardens Hotel, surrounded by lush greenery and vibrant flowers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪15 min walk‬
  • Rodney Bay Marina
    ‪15 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪3 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪71 min drive‬

Room options

View all photos for Superior Room King

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room King

9.6 out of 10
Exceptional
(4 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King | 1 bedroom, minibar, in-room safe, blackout drapes

Standard Room King

7.8 out of 10
Good
(21 reviews)
  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room Double

8.4 out of 10
Very good
(10 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

1 bedroom, minibar, in-room safe, blackout drapes

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

1 bedroom, minibar, in-room safe, blackout drapes

One Bedroom Croton Suite

8.0 out of 10
Very good
(2 reviews)
  • 672 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

1 bedroom, minibar, in-room safe, blackout drapes

Standard Room Double

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite | 1 bedroom, minibar, in-room safe, blackout drapes

Jr. Executive Suite

8.0 out of 10
Very good
(6 reviews)
  • 392 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double | 1 bedroom, minibar, in-room safe, blackout drapes

Croton Superior Double

7.4 out of 10
Good
(13 reviews)
  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

1 bedroom, minibar, in-room safe, blackout drapes

Croton Standard King

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gros Islet

Rodney Bay stay.At this Rodney Bay hotel, you'll be within a 5-minute walk of Windward Islands and Baywalk Shopping Mall. Reduit Beach and Rodney Bay Marina are also within 2 miles (3 km).

What's nearby

  • Baywalk Shopping Mall - 3 min walk - 0.2 miles
  • Reduit Beach - 15 min walk - 0.8 miles
  • Rodney Bay Marina - 15 min walk - 0.8 miles
  • Splash Island Water Park Saint Lucia - 3 min drive - 0.8 miles
  • Friday Night Street Party - 3 min drive - 1.5 miles

Getting around

  • Hewanorra Intl. Airport (UVF) - 99 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk

About this property

Bay Gardens Hotel

Eco-certified beach hotel with 3 outdoor pools
Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Relax by the pool surrounded by comfortable seating and lush greenery.

Bay Gardens Beach Resort and Spa

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,002 reviews
$212 nightly
The price is $238
Jul 24 - Jul 25
Total includes taxes and fees
Bay Gardens Beach Resort and Spa

Property amenities

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

How close is Bay Gardens Hotel to the airport?

Bay Gardens Hotel is 5.6 mi (26-min drive) away from the George F. L. Charles Airport (SLU) airport, the closest popular airport to the property.

How much does it cost to stay at Bay Gardens Hotel?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on Jul 23, 2025 start from $115.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bay Gardens Hotel have an airport shuttle?

Bay Gardens Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 90 per vehicle, one-way.

How close is Bay Gardens Hotel to the beach?

This hotel is 1 mi (7-min drive) from Reduit Beach and 3.3 mi (15-min drive) from Smugglers Cove. Don't forget your sunscreen!

Does Bay Gardens Hotel offer free breakfast?

Bay Gardens Hotel offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Bay Gardens Hotel?

No, there is no casino at this hotel.

What time is check-in at Bay Gardens Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Bay Gardens Hotel?

This hotel offers free self parking.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel features 3 outdoor pools.

Does Bay Gardens Hotel have a restaurant?

Bay Gardens Hotel is home to Spices, which features Caribbean cuisine, a poolside location, and happy hour.

Does Bay Gardens Hotel have a spa?

There are no spa services available at this hotel.

How close is Bay Gardens Hotel to downtown Gros Islet?

Bay Gardens Hotel is 1.2 mi away from Gros Islet.

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 417 out of 1005 reviews
Rating 8 - Good. 349 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 62 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lenius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jan 2025

10/10 Excellent

Lenius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience was good
Stayed 3 nights in Jan 2025

10/10 Excellent

Denise Andrea

Traveled with partner
The general manager was a gem and assisted me with addressing my reservation disappointments.The staff were not accommodating and gave a lot of push back. However the General manager understood and assisted me with addressing my concerns and approved me a refund on my next 4 days. I then booked for the Bay Gardens Resort and Spa location, which cost us 3x the amount. Be aware! Unfortunately the Three Bay Gardens accommodations, share the same Expedia pictures- the pictures reflect Bay Gardens Resort and Spa. I booked the Bay Gardens Hotel based on pictures posted on the site not understanding the pictures represented the sister facility Bay Garden Resort and Spa location. This is a major misrepresentation and our new booking cost 3x as much because of that fact. Make sure you book the Bay Gardens Resort and Spa if the pictures reflect what you are looking for.
Stayed 5 nights in Apr 2025

6/10 Okay

ajani

Liked: Staff & service, property conditions & facilities
Had a wonderful time
Stayed 2 nights in Apr 2025

6/10 Okay

Dalia

Liked: Staff & service
Disliked: Amenities
The staff and food at Bay Gardens Hotel were lovely, very polite and accommodating - food was tasty and always prepared in quick time. The room however was very small, smelt old and dusty. Bathroom could use some work and also the floor tiles could use an upgrade along with the furniture. Pretty average hotel, wouldn't recommend if you're going to stay for long periods
Stayed 3 nights in Apr 2025

8/10 Good

Jane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and very well kept
Stayed 2 nights in Apr 2025

6/10 Okay

Duran

Liked: Cleanliness, amenities, property conditions & facilities
Good location near shopping area , easy access to taxis , friendly helpful staff
Stayed 4 nights in Mar 2025

2/10 Terrible

Daisy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
This property is in a good location however the staff is horrible. They are not informative and extremely rude.
Stayed 4 nights in Mar 2025

6/10 Okay

Heather

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property has nice gardens, pools, and buffet in a good location. Generally, staff members were friendly. Making changes to the booking was a major challenge.
Stayed 2 nights in Mar 2025

8/10 Good

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is very late but we were able to leave our cases and explore. Very close to the mall and the Marina. Staff were friendly and welcoming. Room was pleasant and facing the pool. The bath area is a bit worn but ok. The beds by the pool could do with updating which seemed to be happening the day before I left. Shame you have to go to the other hotel just for drinks when lounging by the pool. Entertainment is lacking unfortunately.
Stayed 1 night in Mar 2025

8/10 Good

Sulaika

Liked: Property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Kalene

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice. But staying at the bay gardens hotel you have to take a shuttle to the resort for beach access. The front desk staff was very nice and accommodating. But the restaurant staff where not friendly at all and the service took for ever i ended up getting up and leaving at dinner one night after waiting over an hour for someone to greet us. Going back to st. Lucia i dont think i will return to the hotel.
Stayed 6 nights in Mar 2025

6/10 Okay

Lenius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the rudeness of front staff management. The Wi-Fi sucked
Stayed 3 nights in Jan 2025

8/10 Good

Charles F Eaton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, reliable beach shuttle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, friendly and welcoming staff. Great location easy access to shops, buses and beaches. Shuttle bus service was free
Stayed 3 nights in Mar 2025

8/10 Good

Vance

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good shuttle to beach resort.

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service
Nice mid level resort, they let us check in several hours early which was really nice. Front desk pleasant and courteous luggage storage. Decent breakfast included. Walking distance to grocery stores and restaurants.
Stayed 1 night in Mar 2025

6/10 Okay

Hyginus

Stayed 1 night in Mar 2025

10/10 Excellent

Kaylah, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was safe. Staff were friendly. Right around the corner from KFC & other stores. Highly recommended.
Stayed 3 nights in Feb 2025

8/10 Good

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is ideal for traversing the island, dining and shopping. Close to the beach
Stayed 2 nights in Mar 2025

6/10 Okay

Victoria

Traveled with partner
Liked: Cleanliness, amenities
Our flight home was cancelled so this was a last minute booking for 2 nights. We booked the cheapest room type (Croton Double) so we weren’t expecting much. Pros: We did like the 3 pools and the gardens were very nice, and well maintained. The presence of security guards was reassuring. WiFi connectivity was very good. The gym was equipped with new equipment. I liked the access to self-service laundry. We were able to use a courtesy room to shower ahead of our evening flight, which was appreciated. Splash Water Park was great fun. Reception staff were helpful. Cons: Breakfast offering was okay. They ran out of cutlery one morning so we spent 10 minutes sat unable to eat our food whilst more was being washed. When they had washed the cutlery, they prioritised putting it on empty tables instead of giving it to guests who were sat waiting, which I thought was odd. Our room (301) had a couple of issues. The door isn’t fitted properly so there is a big gap at the top, letting in light and sound. There’s also a small window above it which doesn’t have a curtain, so light is let in at night. The shower dial would only turn to “very hot water”. Maintenance were able to fix it. The clothes line above the bath is broken. The walls are very thin and we could hear the guests in the room next door. Overall, the hotel met our expectations for the price we paid. If we had booked a more expensive room, I think we would have had a really good stay here and would recommend
Stayed 2 nights in Mar 2025

6/10 Okay

Isabelle

Stayed 1 night in Mar 2025

6/10 Okay

pradeep

Traveled with family
Good location , friendly staff, small room
Stayed 1 night in Mar 2025

8/10 Good

Linda

Stayed 2 nights in Mar 2025