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Bay Gardens Hotel

3-star property
Reduit Beach Avenue, Rodney Bay Village, Gros Islet, 1-855-201-7819
4.5 out of 5
Excellent!
See all 13 travelocity Reviews

"Easy transfers from one location to the other within the property and super friendly staff " More

By a verified traveler on Tue 22 Mar 2022

Points Of Interest

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Hotel Description

Eco-friendly beach hotel with 3 outdoor pools

Near beach, shopping

You'll be steps from Baywalk Shopping Mall and a 5-minute walk from Windward Islands. Also, Reduit Beach is within half a mile (1 km) and Rodney Bay Marina is within 2 miles (3 km).

Poolside dining

This smoke-free hotel features 3 outdoor pools, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free beach shuttle.

Free WiFi, cable TV

In addition to TVs with cable channels, the 87 guestrooms offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and ceiling fans.

Croton Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room May 30 - May 31

Two Bedroom Croton Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Croton Superior Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Croton Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bay Gardens Hotel ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bay Gardens Hotel

Everyone (2) Family (4)
5 out of 5
Easy transfers from one location to the other within the property and super friendly staff

Posted by , from BRONX on Mar 22, 2022

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Comment from Hotel Management

Mar 22, 2022 by Danny

Dear Rinna, Thanks, you for scoring us a perfect five (5). We are very pleased you found our team members super friendly. Looking forward to welcoming back to Beautiful Bay Gardens Hotel.

5 out of 5
Friendly staff

Posted by , from BRONX on Mar 22, 2022

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Comment from Hotel Management

Mar 22, 2022 by Danny

Dear Rinna, Thanks, you for scoring us a perfect five (5). We are very pleased you found our team members super friendly. Looking forward to welcoming back to Beautiful Bay Gardens Hotel.

4 out of 5
The staff was friendly willing to assist. The food when ordered was a long wait other than that i have no complaints

Posted by on Jul 26, 2021

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Comment from Hotel Management

Aug 2, 2021 by Danny

Dear Sir/Madam, Thank you for reviewing and posting your comments. The Management and team members sincerely apologies for the delay with your meal; this is not the standard that is synonymous with our Brand. We are looking forward to welcoming home to Your Window to Paradise. Do continue to stay safe.

4 out of 5
Everyone was friendly and willing to help. No vending machines or ice machines for when staff / kitchen amenities are closed

Posted by on May 20, 2021

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Comment from Hotel Management

May 20, 2021 by Danny

Dear Sir/Madam, Thank you for taking the time out of your busy schedule to review our hotel. It was indeed a pleasure having you stay with us. We are looking forward to welcoming you to your home away from home in the future. Please continue to stay safe

4 out of 5
The staff are really great. The accommodations were three start at best. No beach at all even there. If you don’t mind that it was a good value appraisal

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 25, 2019 by Danny

Dear Sir /Madam Thank you for choosing the Bay Gardens Brand, we appreciate that you took time out to post your review for this we are grateful. Our team members are elated that we continue to receive positive reviews from our valued client (s). Looking forward to your next visit and once again our sincere thanks.

4 out of 5
The property was very clean. The staffs are very friendly and pleasant. The food was great

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 20, 2019 by Guest Services

Thank you taking the time to leave us with a review. We hope very much that we made your stay a memorable and special one. We do hope you visit us again soon.

5 out of 5

Loved my stay!!!!

Pros: Close restaurants, Free Internet, Quiet
Bay Gardens Hotel was an excellent value!! It was located in an easy to reach location near the Rodney Bay shopping and restaurant area. The hotel was very beautiful and clean. The staff was there to meet your needs at all times. It was very tranquil. Each room has its own balcony, mine overlooked the pool area and was an excellent place to sit and enjoy my morning tea. Loved every minute of my stay!

Posted by , from Oak Park, IL on Feb 15, 2011

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4 out of 5

Friendly and comfortble

Pros: Close restaurants, Free Internet
Great place to stay. Right next to a small mall with a large grociery store. Bus stop is right across the street. Free shuttle to the beach and sister hotel allow you use of beach chairs. Sister hotel's (Bay Garden Resort) Beach area has plenty of shade if you so desire. We usually took the shuttle to the beach and walked back. The super friendly staff make this a great place to stay. Each room has either a private patio or balcony. Will go back to St. Lucia again as it is a wonderful country and I cannot think of any place I would rather stay expecially for the price.

Posted by , from Greeley, CO on Feb 4, 2011

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4 out of 5

Nice place

Second time staying here and I would go back again next year. Reasonable and simple

Posted by on Aug 21, 2008

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5 out of 5

Wonderful

3 of us mid-late twenties girls stayed at the Bay Gardens for a long weekend get away. It was perfect. 10 min great walk to beach, past shops, restaurants, bars, local flare, etc. Food in St Lucia was pretty close to terrible - but go to Ti Bananne - good service, food and drinks. Good bar is Limes and another new one clser to hotel - forgot the name. January was a quiet time in St Lucia but perfect weather - Highly recommend this vacation for singles, couples and families - hotel is great but simple!!

Posted by on Feb 2, 2007

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About the Bay Gardens Hotel

Location Reduit Beach Avenue, Rodney Bay Village, Gros Islet,

All-inclusive Details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Pilates
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Minibar
  • Premium food items
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities
  • Taxes

  • Kayaking included
  • Sailing included
  • Taxes not included
  • Buffet-style meals included
  • A la carte dining included
  • Premium/imported alcoholic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Water fitness classes/lessons included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Minibar not included
  • Scuba diving lessons not included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Snorkeling not included
  • Onsite entertainment and activities included
  • Additional gratuities accepted
  • Gratuities not included
  • All meals included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Meals and drinks at companion properties included
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included

Property Features

Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center. A free manager's reception is offered on select days. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. Self parking is free. This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1995
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle, beach shuttle, and theme park shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property offers health screenings for COVID-19 onsite for a surcharge.

Bay Gardens Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Bay Gardens Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Gardens
  • Bay Gardens Gros Islet
  • Bay Gardens Hotel
  • Bay Gardens Hotel Gros Islet
  • Bay Gardens Castries
  • Hotel Bay Gardens
  • Bay Gardens Hotel St. Lucia/Gros Islet

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.