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Bay Gardens Hotel

3.0 star property
Eco-certified beach hotel with 3 outdoor pools

Choose dates to view prices

Photo gallery for Bay Gardens Hotel

Water park
Standard Room King | View from room
Premium bedding, minibar, in-room safe, blackout drapes
Breakfast, lunch, dinner served; Caribbean cuisine, pool views
Reception

Reviews

8.2

Very good

Popular amenities

  • Breakfast included
  • Pool
  • All inclusive
    All inclusiveAll inclusive
  • Gym
    GymGym
  • Bar
    BarBar
  • Room service
    Room serviceRoom service

Explore the area

Map
Reduit Beach Avenue, Rodney Bay Village, Gros Islet
  • Popular LocationReduit Beach16 min walk
  • Popular LocationSplash Island Water Park Saint Lucia17 min walk
  • Popular LocationFriday Night Street Party3 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)91 min drive

Similar properties

Exterior
Coco Palm
Pool
Breakfast included
All inclusive
Parking included
4.3 out of 5, Excellent, (1003)
The price is $156
per night
$195 total
includes taxes & fees
Aug 10 - Aug 11
Coco Palm

About the neighborhood

Gros Islet

Near beach, shopping .You'll be steps from Baywalk Shopping Mall and a 5-minute walk from Windward Islands. Rodney Bay Marina and Reduit Beach are also within 2 miles (3 km).

What's nearby

  • Rodney Bay Marina - 15 min walk
  • Reduit Beach - 16 min walk
  • Splash Island Water Park Saint Lucia - 17 min walk
  • Friday Night Street Party - 3 min drive
  • Pigeon Island National Park - 5 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 91 min drive

Restaurants

  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪KFC - ‬3 min walk
  • ‪Royal Palm Bar - ‬8 min walk
  • ‪Sea Salt - ‬18 min walk

About this property

Bay Gardens Hotel

Eco-certified beach hotel with 3 outdoor pools
Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

How close is Bay Gardens Hotel to the airport?

Bay Gardens Hotel is 5.6 mi (19-min drive) away from the George F. L. Charles Airport (SLU) airport, the closest popular airport to the property.

How much does it cost to stay at Bay Gardens Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Bay Gardens Hotel on Aug 5, 2024 start from $148.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bay Gardens Hotel have an airport shuttle?

Bay Gardens Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 90 per vehicle, one-way.

How close is Bay Gardens Hotel to the beach?

This hotel is 0.8 mi (5-min drive) from Reduit Beach and 3.3 mi (12-min drive) from Smugglers Cove. Don't forget your sunscreen!

Does Bay Gardens Hotel offer free breakfast?

Bay Gardens Hotel offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Bay Gardens Hotel?

No, there is no casino at this hotel.

What time is check-in at Bay Gardens Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Bay Gardens Hotel?

This hotel offers free self parking.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel features 3 outdoor pools.

Does Bay Gardens Hotel have a restaurant?

Bay Gardens Hotel is home to Spices, which features Caribbean cuisine, a poolside location, and happy hour.

Does Bay Gardens Hotel have a spa?

There are no spa services available at this hotel.

How close is Bay Gardens Hotel to downtown Gros Islet?

Bay Gardens Hotel is 0.5 mi away from Rodney Bay.

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1002 reviews" "
Rating 8 - Good. 377 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Chudian

Liked: Cleanliness, staff & service, property conditions & facilities
Property is extremely clean and well kept. Staff is super friendly and helpfull from the cook to the front desk everyone was tremendous. Pools are nice size and clean. Very quiet and relaxing. Food selection for breakfast and lunch is repetitive and really tastey. We enjoy better quality and variety of food at the sister properties. Never had dinner at this property. Bed and pillow is so comfortable. Nice sz shower with hot/cold water. alcholol Drink is good. We took the allinclusive package. Totally worth is. Dinning is very expensive especially if you are party of two or more. Close to all. Very safe. Property us secure. I would def. Stay there again. Stay for 5nights room 106. Was fanstatic with good working AC and a pool view.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kishawna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the accessibility to the places around.
Stayed 3 nights in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Highly recommend
Upon check-in people could not have been any friendlier. When we were shown to our room, it was a beautiful upgrade with a patio on the ground floor overlooking the pool. Food at the restaurant was very good, breakfast was included. The bartenders were always very attentive and very nice. The Monday night cocktail party was really special. I will return to this place and recommended difference. Also, very close to the Rodney Bay Marina and the Garden Bay Resort which are accessible to all guests staying at the hotel. Free shuttle service included.
Stayed 4 nights in Apr 2024

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, food options and location make this a great place to stay with the family.
Stayed 9 nights in Apr 2024

10/10 Excellent

carl

Stayed 1 night in Apr 2024

6/10 Okay

Chastity

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was polite. Front desk was extremely nice. Unfortunately we had to ask for washcloths on four separate occasions. We received clean bath towels but not washcloths. The only other issue was staff came to take pictures of the lamps in the bedroom so they could see what style they were. Then they returned later to put in updated lamps. I understand upgrading but we were leaving in two days. It could have waited until we left to be replaced.
Stayed 8 nights in Mar 2024

8/10 Good

richelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024

8/10 Good

Leacroft

Stayed 3 nights in Apr 2024

10/10 Excellent

LETORD

Stayed 2 nights in Apr 2024

4/10 Poor

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Justin

Business traveler
Disliked: Staff & service, amenities
I paid for the all inclusive however the food was average and not much varity in the menu. You get the same menu every day.
Stayed 5 nights in Mar 2024

2/10 Terrible

Carol

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were extremely disappointed with this property. The beds were extremely uncomfortable. If you stood under the shower for an hour you still would get entirely wet as the shower that only tripped water, absolutely no pressure no matter what time of day you tried to shower. Of all the staff we dealt Hillary-Anne was the only one that was a pleasant and happy. The rest of the staff including management we either rude or unhappy or both. This is the worst property we have ever stayed at in our 30 years of traveling.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an attractive pool in the interior courtyard area and provides a buffet breakfast in the morning that is enjoyable. Rooms were clean and spacious and had good-sized balconies. Also, the property was within short walking distance of most of the hotels and shopping in Rodney Bay and within walking distance, though a longer walk, of the marina. This property is one of three different properties with "Bay Gardens" in its name. I thought I was booking "Bay Gardens Beach and Spa Resort" that is right on the beach but accidently booked "Bay Gardens Hotel." The Hotel provides hourly shuttle service to the Beach Resort and you can use their amenities, but the photo of the beach included in the description of the Hotel is deceiving. Depending on the cost differential between the Hotel and Beach Resort, I would consider staying at the Hotel again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sean

Liked: Staff & service, amenities, property conditions & facilities
Location is good. I liked the breakfast.
Stayed 7 nights in Mar 2024

2/10 Terrible

Nashika

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Beware the buffet is $150ec dollars per person. The rooms need upgrades. The food choices are limited. The breakfast is horrible. 😡
Stayed 1 night in Mar 2024

6/10 Okay

Janessa

Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Charlotte

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Lovely food & comfortable rooms & 4 small pools to choose from & also loved that you can eat in all the other hotels. Only negative is that the food service is super slow, particularly at the beach restaurant at the beach hotel, over an hour & a half wait each meal which wasn’t great with hungry young kids!
Stayed 6 nights in Mar 2024

8/10 Good

Toni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great.
Stayed 1 night in Mar 2024

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation Visit
I was on vacation in St Lucia and stayed at the Bay Garden Hotel for 5 nights. Overall it was a pleasant visit. Although I didn’t ask for service, each day my room was neatly serviced. The staff at checkin and during my visit, were friendly
Stayed 5 nights in Mar 2024

10/10 Excellent

Hayvon

Stayed 10 nights in Mar 2024

8/10 Good

Shandel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service of the staff was quite commendable, the cleanliness of the property and convenient location was impressive. My stay was nothing short of amazing, I’d definitely recommend.
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrew

Stayed 7 nights in Mar 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness
Overall the stay was adequate for the purpose of the trip which was exploring St. Lucia. More information about each resort you are given access too could have been shared as well as the dining options.
Stayed 4 nights in Mar 2024

8/10 Good

Pearlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff very friendly. Love the food and drinks
Stayed 4 nights in Mar 2024