"One of the best resorts I have stayed in. The grounds are beautiful, rooms are clean and modern. Dining options are all delicious. There is nothing we
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With a stay at this Cap Estate property, you'll be within half a mile (1 km) of Windward Islands and 2 miles (3 km) of Sandals Golf and Country Club. Smugglers Cove and Rodney Bay Aquatic Centre are also within 2 miles (3 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 8 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. Enjoy the 3 outdoor pools and perks like free self parking and free WiFi.
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only ratings based on 7 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only
Everyone (4)Couples (1)Family (1)
5 out of 5
One of the best resorts I have stayed in. The grounds are beautiful, rooms are clean and modern. Dining options are all delicious. There is nothing we did not like about this resort. One disclaimer: all resorts on the island are about 2 hours away from the airport. Be ready for a drive. But it is all worth it when you arrive. Shout out to our butlers Miguel and Marlon for making our stay extra special.
Posted by Garin V on May 13, 2023
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Comment from Hotel Management
May 22, 2023
by OCM
Dear Garin V,Thank you for choosing Hideaway St. Lucia for your recent vacation and for taking the time to share your feedback with us.We are pleased to view your comments highlighting your overall experience. It was a pleasure hosting you and we hope to welcome you again for another fantastic vacation experience. Regards,Hideaway St. LuciaManagement Team.
5 out of 5
THE PICTURES ON THE WEBSITE DOES NOT SHOW THE TRUE BEAUTY OF THE FACILITY. PLEASE BOOK BUTLER SERVICE "SEAN THE BULTER" WAS THE ABSOLUTE BEST!!!!! THE ENTIRE TEAM WAS THE BEST...SHOUT OUT TO THE BULTERS, ENTERTAINMENT IN THE MORNING AND EVENING AND MOST OF ALL THE MANAGERS AT THE HIDEWAY. WE HAD A BALL AND WE WILL DEFINITELY BE BACK. BE SAFE AND KEEP ON MAKING PEOPLE HAPPY.
Posted by Alicia R on Oct 6, 2021
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Comment from Hotel Management
Oct 6, 2021
by HRSL
Dear Valued Guests,
We pride ourselves on providing the highest levels of services and your review is a true reflection of what vacationing with Royalton Saint Lucia is all about. We all are very extremely pleased to have been able to deliver you with the highest level of service and wish to thank you for you kind highlights.
Thank you for taking the time to share your experience about your stay at the resort with the Travel community. Regards
5 out of 5
The best in St. Lucia! The views! The swim-up rooms! The Diamond Club butler service! (Love us some Denver and Shandel - the absolute best!) The amenities! The food is decent for an all-inclusive. Don’t miss Zen for hibachi and Calypso for Caribbean...yum! Run, don’t walk to The Royalton in St. Lucia! We will be back again and again!
Posted by a verified traveler on Jan 11, 2021
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Comment from Hotel Management
Jan 11, 2021
by HRSL
Dear Valued Guest,
Hooray! We delivered! It is truly satisfying to read that our resort and dedicated hosts were instrumental in making your vacation amazing. I will personally thank them for their efforts. You definitely made the right choice by vacationing with us and we are hoping that we can celebrate more of life's special moments with you all. Regards,
2 out of 5
Posted by a verified traveler on Apr 1, 2019
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Comment from Hotel Management
Apr 4, 2019
by Hideaway at Royalton Saint Lucia
Dear Valued Guest,
Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.
Please accept our sincerest apology for the inconveniences you experienced during your stay, this is certainly not the typical guest circumstance and your comments have been noted and shared with the management team for further review.
It is our sincerest hope that you will grant us the opportunity of serving you to a future experience which will surpass your last.
4 out of 5
Hotel was great, comfy, staff - some happy friendly, some flat (like most of us who got to show up and work) - not holding this against them though. Except for Rafael who was a total FAIL. Did not want to give voucher for $150 till next day (and coupons say its only valid during check in) REALLY??? Pushes for a VACATION CLUB with a 90 min presentation, at the end no obligation to buy will get 100$ voucher for Massage, Gift shop, or Tours... ( hint, in a nutshell they want to sell you 30% off hotel fee for 30 years for $26,000 still have to pay flight, and 70% of whatever hotel you pick from their resorts... not much of a savings at all - after 2 hours, finally got voucher !!! ) The wrist band has key built into it for room... this has got to be the smartest thing ever. Drinks are average, did not feel that they were watered down, service average, nothing spectacular, no bad experience at all. Pools clean, beach clean, plenty of chairs available, water inviting and warm, kayak, paddle boards, snorkeling gear was available, water bike chain was loose, and unsafe, they were waiting for repair parts. Booked an "ADULT" vacation, but as others pointed out, some areas got kids, and when they scream you can definitely hear it, so you just can't fully get away from it. For the price this hotel was very good.
Posted by David, from Los Angeles, CA on Sep 7, 2018
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5 out of 5
Best vaca/birthday ever.
Pros:Hotel is very beautiful and so much to do. All restaurants are fabulous and service equally as great. Many pools to choose from and always chairs aval
Cons:We did have a very minor issue with having correct coffee for in room machine; and towels not replaced couple times; cleaning issue counters/mirrors.
Location:Hotel well worth the drive from airport; close shopping Castries market and Shops; Not far from friday nite street party; for sure staying here again
Pres ste ocean front, most beautiful room and butler's were incredible, Rornel & Monique. Made everything, especially my bday extra special. I travel quite frequently and this place tops them all. Diamond club only way to travel. So many pools to choose from and the bar staff great, shout out to Trevon; Samuel was adorable and more than attentive diamond club beach. Best restaurant was Hunter Stk House and our server the sweetest ever. Best bday dinner ever. Enjoyed italian rest as well. But above all, the service in all restaurants and bars were great. And the buffet is more than plenty of choices. And was very tasty...Going back soon.
Posted by Michelle & Bear, from Las Vegas on Apr 28, 2018
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Comment from Hotel Management
Jun 6, 2018
by Hideaway at Royalton Saint Lucia Management Team
Dear Michelle & Bear,
Thank you for taking time to share such a detailed, lovely experience with us. We're happy the birthday celebration was extra special and your expectations were all met or exceeded. We're happy you visited Hideaway at Royalton Saint Lucia and we definitely look forward to your returning soon!
3 out of 5
Great concept, but misinformation
Location:Good activities are available, but most start very early in the morning. Offer more that start around 9 or 10.
Positive = The hotel deign and grounds were very nice
Negative = If you looked at the details, the quality/workmanship was poor.
Positive = The room and shower were nice
Negative = I ordered a Ocean view room and there was no ocean view from inside the room - Building 2 should not be listed as having ocean view. It is a view of the grounds and pool and you can see part of the beach, but not the ocean.
Positive = The employees are nice, but they are not very well informed
Negative = It took 2 days and 3 room changes to get my AC problem solved
Negative = On one day, the whole resort ran out of the primary/local beer
Negative = The Martini bar was often out of olives or olive juice (at least on 3 different days)
Negative = Items were on the restaurant menus, but not really offered (example: Turkey burgers)
Positive = I loved the Hideaway option - that worked well for us
Negative = The beach umbrellas did not tilt - they only provided shade at noon
Positive = I loved the wrist ban access (no key cards)
Positive = I loved the quality of the beach towels and that you could have as many as you want without a towel card
Posted by a verified traveler on Dec 18, 2017
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About the Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment All onsite activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Language
Pilates
Yoga
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Not included
Tennis lessons
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Access to onsite nightclubs included
24-hour room service
Buffet-style meals included
A la carte dining included
Fitness facilities included
Tennis included
Volleyball included
All available beverages included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Yoga classes/lessons included
Pilates classes/lessons included
Aerobics classes/lessons included
Tennis lessons not included
Language classes/lessons included
Onsite entertainment and activities included
Gratuities included
Additional gratuities accepted
All meals included
Minibar (all beverages included)
All onsite activities, and facilities and equipment included
Onsite live performances included
Property Features
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 10 bars/lounges. WiFi is free in public spaces. There's an onsite business center. A nightclub, a sauna, and spa services are also featured at the luxury Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Gros Islet property.
166 guestrooms or units
8 dining venues
2 bars by the pool
10 bars or lounges
Built in 2017
Nightclub
Deli
Beach lounge chairs
Towels for the beach
Poolside lounge chairs
Business facilities
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Elevator
Smoking in designated areas
Bar on the beach
Coffee shop
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio
Memory foam beds
Jetted tub
Minibar
In-room dining (24 hours)
Flat-screen television
Satellite channels
Premium channels
Coffee maker
Luxury bedding
Shower and tub combination
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Gourmet Marche - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Dorado - This seafood restaurant specializes in seafood. Open daily.
Hunter Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Open daily.
Grazie Italia Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine. Open select days.
24-hour room service is available.
Nearby Activities
An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pilates classes on site
Snorkeling on site
Bicycle rentals nearby
Fitness classes on site
Tennis lessons on site
Volleyball on site
Beach volleyball on site
Scuba diving nearby
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Manicures and pedicures
Body treatments
Facial treatments
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Sauna in spa
Steam room in spa
Minimum age to access spa is 18
Reflexology
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
In-room accessibility (in select rooms)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Minimum guest age is 18
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: USD 100 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
You should know
This is an adults-only property and children 18 years old and younger aren't allowed.
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Frequently Asked Questions
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is 42 mi (109-min drive) away from the Hewanorra Intl. Airport (UVF) airport, the closest popular airport to the property.
Airport shuttle services are not available at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only.
This property is on the beach. Don't forget your sunscreen!
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only does not offer free breakfast.
No, there is no casino at this property.
Check-in is from 3 PM - 11:30 PM.
This property offers free self parking.
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only features 3 outdoor pools.
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is home to Gourmet Marche, which features international cuisine.
Pamper yourself with a day at The Royal Spa, where you can enjoy reflexology, hydrotherapy, and Swedish massages.
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is 1 mi away from Gros Islet.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
