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Hotel Ojo de Agua

3.0 star property
3-star beachfront hotel near Puerto Morelos Beach

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Photo gallery for Hotel Ojo de Agua

Outdoor pool, sun loungers
Superior Room, Sea View | Beach/ocean view
Lobby sitting area
Family Room | Living area | Flat-screen TV
Sundeck

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪2 min walk‬
  • Puerto Morelos Town Square
    ‪6 min walk‬
  • Puerto Morelos Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Double Beds

  • 195 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(38 reviews)
  • 224 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(19 reviews)
  • 154 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

  • 154 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.0 out of 10
Good
(47 reviews)
  • 195 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Morelos

On the beach.With a stay at this Puerto Morelos hotel, you'll be steps from Ojo de Agua Beach and a 5-minute walk from Arrecife de Puerto Morelos National Park. Puerto Morelos Town Square and Puerto Morelos Artists’ Cooperative are also within half a mile (1 km).

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.1 miles
  • Puerto Morelos Town Square - 6 min walk - 0.4 miles
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.4 miles
  • Puerto Morelos Beach - 4 min drive - 2.0 miles
  • Crococun Zoo - 7 min drive - 3.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Yum yum Wok - ‬2 min walk
  • ‪Don Ernesto's - ‬2 min walk
  • ‪Merkadito del Mar - ‬5 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬7 min walk
  • ‪Panna e Cioccolato - ‬8 min walk

About this property

Hotel Ojo de Agua

3-star beachfront hotel near Puerto Morelos Beach
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Ojo de Agua.

This 3-star Puerto Morelos hotel is smoke free.

  • 35 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

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Hotel & Beach Club Ojo de Agua

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  • Free WiFi
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3.7 out of 5, Good, 628 reviews
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The price is $69
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Total includes taxes and fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ojo de Agua

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

How close is Hotel Ojo de Agua to the airport?

Hotel Ojo de Agua is 16.5 mi (26-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Ojo de Agua have an airport shuttle?

Hotel Ojo de Agua offers an airport shuttle 24 hours a day, on request, for a charge of MXN 800 per vehicle, one-way.

How close is Hotel Ojo de Agua to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Ojo de Agua offer free breakfast?

Free breakfast isn’t provided at Hotel Ojo de Agua, but continental breakfast is offered for a fee of MXN 220 for adults and MXN 150 for children. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at Hotel Ojo de Agua?

No, there is no casino at this hotel.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Ojo de Agua?

Free parking is not available at this hotel.

Does Hotel Ojo de Agua have a pool?

Hotel Ojo de Agua features an outdoor pool.

Does Hotel Ojo de Agua have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Ojo de Agua have a spa?

There are no spa services available at this hotel.

How close is Hotel Ojo de Agua to downtown Puerto Morelos?

Hotel Ojo de Agua is 0.3 mi away from Puerto Morelos.

Hotel Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 100 out of 1001 reviews
Rating 2 - Terrible. 107 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Salvador, Cabazon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk bad addicted
Stayed 1 night in Apr 2025

10/10 Excellent

adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dean, Vars

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything
Stayed 9 nights in Mar 2025

8/10 Good

Jenni-Lee Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more than fine. Mini fridge was cold, air conditioning worked great, beds were ok. Yes the showers are not hot but we were fine with lukewarm. Sure it’s not new but they kept everything super clean and the staff were great. My only big complaint was the lack of cleaning for the pool and the pool area. The pool at the second property was maintained but the smaller pool at the main hotel was not cleaned at all. It also needs new furniture and some loungers. The beach area also could have used some maintenance in terms of garbage and many of the chair cushions are in dire need of replacement. The new kabanas at the second property look amazing and will likely stay there next time. All in all it’s an incredible location with great staff and super affordable.
Stayed 8 nights in Mar 2025

10/10 Excellent

Michelle, Marionville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the beach, beautiful scenery, clean and friendly
Stayed 26 nights in Feb 2025

8/10 Good

Srivatsangan

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

MARIA ALEJANDRA

Stayed 1 night in Mar 2025

2/10 Terrible

omar

Business traveler
Very bad service and very bad condition and very bad clean
Stayed 5 nights in Mar 2025

8/10 Good

Carol, Ashfield

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Basic room with easy access to beach and restaurants. Oceanside which is always a plus. Beds comfortable. Very basic but clean.
Stayed 1 night in Mar 2025

6/10 Okay

Tina

Traveled with group
Stayed 9 nights in Mar 2025

10/10 Excellent

christine, High prairie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou for a wonderful holiday
Stayed 13 nights in Mar 2025

4/10 Poor

Monte

Disliked: Amenities, property conditions & facilities
Rooms were sub sub par...good location. Pool was nasty.beds horrible.
Stayed 8 nights in Mar 2025

6/10 Okay

Aurora

Traveled with group
Disliked: Property conditions & facilities
No warm water, stained towels, bad lighting!
Stayed 5 nights in Feb 2025

10/10 Excellent

Michelle, Marionville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach and many restaurants nearby
Stayed 7 nights in Mar 2025

10/10 Excellent

shelley rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

8/10 Good

Magda

Traveled with partner
Liked: Cleanliness, staff & service
The cleaning lady was very nice and left everything super clean. The hotel was ok for the price, the hotel seems old.
Stayed 7 nights in Dec 2024

8/10 Good

Emma

Traveled with family
Liked: Staff & service
Lovely Staff - Very helpful. Great location on the beach and easy walk to town and restaurants. Room was a good size, but not as comfortable as I had hoped. The pull-out bed was very uncomfortable and unusable. A few things in the room need fixing. Try to get a ground floor room - great access to the pool and beach.
Stayed 2 nights in Mar 2025

8/10 Good

Jeremy

Liked: Property conditions & facilities
Good value overall. Bar/restaurant closed before 8 on Thursday night?!?
Stayed 5 nights in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Sidnie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed in the front staff. Upon check in we were told we had to pay a tax and only in pesos. The girl at the front told us she didn't have change but would get it to us. We asked later that night and the next morning. Again , no change. The next night we were told by someone else they had no knowledge of that . They then called her and he flat out lied and said she had already given it to us. The manager begrudgingly gave us change. Found several bugs in our beds and no water on the last day. Not sure i'd stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

lucie

Traveled with partner
Liked: Staff & service
They could clean the pool more often Rake beach we’re lounge chairs are to pick up bottle caps and garbage
Stayed 11 nights in Feb 2025

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After 3 days of no air-conditioning, we got a new room. 6 requests to management, who stated someone was coming to fix room and 2 calls to Expedia, we got a new room. David gave us an extended time to leave at 3 p.m. on 2/18/2025. However, we had to be out at 1 p.m. Then they would not speak or acknowledge us in lobby as we waited an hour for cab. I got to meet the owner's son. Sergio. I asked him to tell his father that he, the son, needs to let his son run the entire place. The restaurant was well run and had delicious food, having Sergio's eyes on it. Sergio would hold the managers responsible for room checks, and making the hotel safe and inviting for desks. Most of the time there wasn't drinking water in the container in the lobby. Mgrs would not bring out more. A maid brought me some. I tipped her well. I told manager David and Arturo that people take meds-like us-and need water. No response. No guest was ever told when they would fill it up again. Arturo stated once to me on 2nd day that we could buy cups for Ojo's water, or buy our own water at 6, down the street a bit--walking on rocks, through potholes, heat, and aggravation.
Stayed 6 nights in Feb 2025

10/10 Excellent

Anne Marie Germain

Stayed 7 nights in Dec 2024

8/10 Good

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location was excellent, Staff was great. A little worn and no water provided. It would have been nice to have a pitcher and then be able to refill water from a common source . Balcony was great. Pool nice. Room small but fine.
Stayed 10 nights in Jan 2025

8/10 Good

Dana

Stayed 2 nights in Jan 2025