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On the beach
Within 3 miles (5 km) of this Puerto Morelos resort, you'll find Ojo de Agua Beach and Artisans Market. San Jose Catholic Parish and Puerto Morelos Town Square are also within 3 miles (5 km).
A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this luxury resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Free WiFi, iPod docks
The 144 guestrooms feature thoughtful touches like espresso makers and pillow menus, while sitting areas and microwaves offer the conveniences of home. Plasma TVs come with cable channels, and other amenities include free WiFi and iPod docks.
Grand Residences Riviera Cancun ratings based on 8 Verified Reviews
Guest reviews for Grand Residences Riviera Cancun
Enjoyed every minute
Makes for a great getaway!
Peaceful stay with great food and amazing suite/se
Brautiful town and resort!!!
What a wonderful resort!
Dec 2, 2015 by Sandra R.
Dear Heather, Thank you for taking the time to provide feedback about your recent stay at Grand Residences. We are glad to know you liked our spacious and very well equipped rooms, the work of the housekeeper, and the food. We are passing along your comments about the food variety to the Food and Beverage Manager so we look for ways to improve our service. We look forward to welcoming you back soon. Best Regards,
Absolutely amazing resort!
About the Grand Residences Riviera CancunLocation Blvd. El Cid, Unidad 28 Lote 1, Puerto Morelos, QROO 77580
All-inclusive room rates at Grand Residences Riviera Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
- Roundtrip airport transfers
- Golf green fees
- Use of golf cart
- Miniature golf
- Motorized water sports
- Snorkeling excursions
- Tennis lessons
- Surcharge for premium food items
- Premium and/or non-domestic beverages
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Miniature golf not included
- Tennis lessons not included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Gratuities included
- Airport transfers included (roundtrip)
- Additional gratuities accepted
- Premium/non-domestic beverages not included
- Premium food items not included
- Laundry/dry cleaning services not included
- Childcare not included
- Surcharge for premium food items
- Snorkeling excursions not included
- Surcharge for premium or imported alcoholic beverages
- Limited meals offered through room service
- Motorized water sports not included
- Golf green fees not included
- Minibar (all beverages included)
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
Some rates at Grand Residences Riviera Cancun are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Residences Riviera Cancun you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Puerto Morelos resort.
- 144 guestrooms or units
- 5 levels
- 7 buildings
- 3 dining venues
- 2 bars by the pool
- 3 bars or lounges
- 1507 sq ft of conference space
- 140 sq m of conference space
- Built in 2013
- Bar on the beach
- Swim-up bar
- Coffee shop
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Game room or arcade
- Convenience store
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Smoking in designated areas
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Outdoor tennis courts - 2
- Children's club (free)
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Free cribs/infant beds
- DVD player
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (29.6 km / 18.4 mi)
- Property shuttles: Free airport shuttle
- Parking: Free valet parking and self parking
Grand Residences Riviera Cancun offers 144 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 47-inch plasma televisions come with cable channels. Guests can make use of the in-room microwaves, espresso makers, and minibars. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Puerto Morelos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
- Sitting area
- IPod dock
- In-room dining (24 hours)
- Plasma television
- Cable channels
- DVD player
- Espresso maker
- Luxury bedding
- Pillow options
- Separate shower and tub
- Cribs (free)
- Housekeeping (daily)
- Nightly turndown service
- Local calls (free)
- Hair dryer
- Laptop safe
- Designer toiletries
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ceiling fan
- Ensuite bathroom
Food & Drink
El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.
Pool Bar - This bar is located on the beach. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine.
24-hour room service is available.
Outdoor tennis courts and a 24-hour health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Ecotours nearby
- Golfing nearby
- Beach volleyball on site
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
- Hot stone massage
- Number of treatment rooms 2
- Massages on beach
- Manicures and pedicures
- Body treatments
- Facial treatments
- Aromatherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Check-in time starts at 4 PM
- Check-in time ends at 1 AM
- Minimum check-in age is 25
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details. Please contact the office using the information on the reservation confirmation received after booking.
Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
Guests will be asked to pay the following charges at the property:
- Deposit: MXN 3800.00 per night
- Sanitation services: MXN 50 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
- Cancun Residences
- Grand Residences Cancun
- Grand Residences Riviera
- Grand Residences Riviera Cancun
- Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
- Grand Residences Riviera Cancun Condo Puerto Morelos
- Grand Residences Riviera Cancun Puerto Morelos
- Grand Residences Riviera Cancun Condo
- Grand Residences Riviera Cancun Resort Puerto Morelos
- Grand Residences Riviera Cancun Resort
- Resinces Riviera Cancun Puert
You should know
- Grand Residences Riviera Cancun offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
Awards & Affiliations
- The property is a member of the Leading Hotels of the World.
Complimentary Excursion for 2
Book a stay now-December 15, 2019 in any room or rate category for travel May 1-June 30, 2019 or August 24-December 15, 2019 and receive a complimentary Dolphin Swim Adventure for 2 at Dolphin Discovery Isla Mujeres.
Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.