Cabo San Lucas, Mexico Family Hotels

My wife and I had a great time. We came with another couple and they also had a great time as well. The hotel staff was great. They have guys that give you rides to and from your room in golf carts, which is really nice when your room is in the other side of the resort. Our Room was nice and clean. The maids were on top of it. Stocking up our mini fridge with drinks and snacks. The gym was nice, had all the equipment that you needed. And a great view overlooking the resort and ocean. All the pools were so nice, David at the swim up Bikini bar give us excellent drinks and service! The service at the beach was also good. You can order drinks and food just about anywhere on the property and get good fast service. The Best service that we received was from the La Bodega restaurant, Gustavo and his partner went above and beyond to make sure that we had everything that we needed. Overall the resort staff service was great! I will definitely come back and recommend my friends to come here. Even though you do not have to tip to get great service here, but FYI- it will go a long way and make a difference.

It's a timeshare so be prepared. If you're not interested in buying or sitting at a 3 hr meeting tell them & continue to tell them or you'll get frustrated & lose your precious time for relaxation

I absolutely love this resort -- infact, I purchased a time share just this past May. The all-inclussive option is great if you have a good appetite or have children! The pools are amazing and the staff extremely friendly.

We had the most amazing time here, staff at the pool continued this phenomenal costumer service and it is because of all of them that our experience was the best vacation/honeymoon we could ever wish for. We will return next year to the Hacienda and appreciate everything.

We arrived early and they were able to check us in at noon. I believe because we did that, we were given the first available, which in turn was a handicapped room. It was very spacious, with a mini kitchen which was nice. I really think that they need to have a map of their hotel, listing the restaurants (if all inclusive or not) and their locations. The food at the buffet was good, with lots of choices. The hotel is right by the beach, however, take note; the sand is kind of gritty, not fine white soft sand, and it gets HOT. There isn't a whole lot of beach to play on for the kids either. Personally, I wouldn't take my kids here simply because they like to play in the water and the tide had an incredible pull and I saw several adults get knocked down. The water went from walk in, up to my knees, then a drop off and it was up to my shoulders.Also, when you walk down the hotel steps onto the beach, you WILL be bombarded by people trying to sell their goods. (hats, hair braiding, jewelry, etc) They were nice but a little pushy. They are behind a roped off area, however the children selling candy and small toys sneak into the hotel lounge area to sell. Beautiful hotel grounds. Take the time to walk down the street and do a little city shopping. --TIP: tip your bartenders and waiters, just like you would in the states and you will get better treatment. Just like you would in the states, lol

Amazing the only thing is the time share reps at the hotel were a little to pushy after we told them no on signing up the gentleman we spoke too wouldn't listen to us n keep at trying to sign us up. It be nice when people tell them no the respect it n let them go on with their vacations

Almost everything about this vacation was incredible! The hotel and grounds are absolutely beautiful! This was my first time to Cabo San Lucas and the Riu Palace. I decided to take my son there for his 21st birthday and it was a blast for all 8 days (I mean 7 days since Cabo Adventures ruined one of our days) and 7 nights. My only displeasure's were our excursions. We booked through Cabo Adventures in the lobby to go on the Whale shark swim and jet ski tour. The Whale shark tour was very expensive and took 11 hours start to finish. We did not see one whale and it was the general opinion that the tour group knew we were not going to see any sharks because of the weather. The crew spent half of their time sitting on the bow talking to each other while everybody on the boat were looking for the sharks! After that huge waste of time they took us to the buffet that was included in the price of the tour. They ran out of food, beer and tequila? Then on the ride back they had two quarts of beer in the van that we had to share by passing the bottles around. To top it off they asked us for tips! Our jet ski tour was canceled the next day because of rough water. And yet when we got back to the Riu we could see the jet skis leaving the Marine. I talked to the sales rep about my displeasure and he refunded my jet ski package but not my shark package. He said "they were going to email me a voucher for two for any excursion of my choice whenever I come back to San Lucas". No voucher yet!

We paid a small premium through Travelocity to get an Ocean Front room, and hoped for the best given the range that some places call "Ocean Front". Our room looked right out onto the pools with the beach and Ocean right behind. Beautiful! It was Christmas week and no problem getting chairs at the pool any day or any time (problematic at other properties). Loved the way the center pool edged out to look like it was part of the Ocean. Several Restaurants. Good but not great and a little pricey. We enjoyed the breakfast buffet multiple time, and massages at the Beautiful Spa. The workout room looked great but we didn't make it. The grounds were very attractive and somewhat sprawling. The beach was really nice and there wasn't a charge for beach chairs other than a looking for a tip to set up chairs, table and umbrella. Nice.

This was my first time ever attending this resort and also my first time in Cabo staying this far off the swimmable beach. I LOVED it...BEAUTIFUL property, very nice room, beautiful views and the staff is great! PROS: - View - The infinity pool overlooking the beach, as well as the 2 smaller ones on either side. - Numerous food choices - Staff in general - We stayed in a suite(room 7121)and it had an amazing view of the ocean and rocks...loved the room as well(cool set up) - The main breakfast buffet!(WOW what a selection, by far my favorite meal there) - Just the overall vibe at the above mentioned pool, always activities and fun music playing...and is VERY large(mind you there is also a quiet/family pool) - Bartenders were very cooperative in creating drinks we liked that they didn't know - Room was always very clean and there was always a cute towel sculpture on our bed - Love the grill out buffet they do at the infinity pool - Live entertainment/production show nightly is fun CONS: - is far from town and the swimmable beach($14 taxi rides do add up) - this is a VERY large property, expect to walk A LOT(having a golf cart shuttle system would be amazing here!) - WiFi...The free one works in the most random locations, but never my room. Last day I did purchase WiFi for the room and we got 2 out of 3 bars. Had some trouble streaming but worked well. - Overall liquor selection is poor in quality, but do have a few name brands but you have - Have to agree, food quality = poor