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Hilton Garden Inn Richmond Innsbrook

3.0 star property
3-star hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Cozy living room with a fireplace, comfortable seating area, and flat-screen TV.
Welcome to our lobby, featuring a central reception desk, white cabinetry, and a unique green accent wall with a tree design.
Enter a welcoming space with a high ceiling, skylight, and large tiles.
Welcome to our hotel, featuring a striking entrance with a covered area and brick facade.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Hot Tub
  • Pool

Explore the area

View in a map
4050 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Hearing Accessible

Classic hotel room with two single beds, a small dining table, and a lamp for a comfortable stay.

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Relax in comfort with a large bed, bedside tables, and a cozy chair.

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Relax in this inviting space with a sofa, armchair, and side table, perfect for unwinding.

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Bathroom features a shower area with a glass door and handheld showerhead, a vanity with a sink and mirror, and a towel rack.

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(14 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Enjoy a convenient double sink and spacious shower in this well-appointed bathroom.

Room, 1 King Bed, Accessible Shower

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King

Relax in comfort with a large bed, bedside tables, and a cozy chair.

King

8.6 out of 10
Excellent
(56 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Classic hotel room with two single beds, a small dining table, and a lamp for a comfortable stay.

Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Bathroom features a shower area with a glass door and handheld showerhead, a vanity with a sink and mirror, and a towel rack.

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Enjoy a convenient double sink and spacious shower in this well-appointed bathroom.

Studio Suite, 1 King Bed, Accessible Shower

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Glen Allen

Near the airport.Within 3 miles (5 km) of this Glen Allen hotel, you'll find Short Pump Town Center and Elk's Lodge. Also, Virginia Hospital & Health is within 3 miles (5 km) and Regency Square Mall is within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 3 min drive - 2.4 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.1 miles
  • University of Richmond - 10 min drive - 7.0 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.6 miles
  • Virginia Commonwealth University - 15 min drive - 12.5 miles

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬20 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Silver Diner - ‬4 min walk
  • ‪The Beach House - ‬5 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

3-star hotel near Short Pump Town Center
Hilton Garden Inn Richmond Innsbrook offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2080 square feet (193 square meters) and includes conference space. The business-friendly Hilton Garden Inn Richmond Innsbrook also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2080 sq ft of conference space
  • 193 sq m of conference space
  • Built in 2000
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Similar properties

Relax in our spacious lobby, featuring a central seating area with sofas and armchairs, a chandelier, and large windows.

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 2,723 reviews
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The price is $131
Aug 24 - Aug 25
Total includes taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

How close is Hilton Garden Inn Richmond Innsbrook to the airport?

Hilton Garden Inn Richmond Innsbrook is 22 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on Aug 19, 2025 start from $123.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Richmond Innsbrook have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Richmond Innsbrook.

Does Hilton Garden Inn Richmond Innsbrook offer free breakfast?

Free breakfast isn’t offered at Hilton Garden Inn Richmond Innsbrook, but continental breakfast is offered for a fee of between USD 9 and 20 for adults, USD 9 and 20 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Richmond Innsbrook?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hilton Garden Inn Richmond Innsbrook?

Free parking is not available at this hotel. Self parking is available for USD 5.12 per day.

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Hilton Garden Inn Richmond Innsbrook features an indoor pool. Guests can enjoy pool access from 7 AM to 11 PM.

Does Hilton Garden Inn Richmond Innsbrook have a restaurant?

Hilton Garden Inn Richmond Innsbrook is home to Great American Grill, which features American cuisine.

Does Hilton Garden Inn Richmond Innsbrook have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Richmond Innsbrook to downtown Glen Allen?

Hilton Garden Inn Richmond Innsbrook is 0.4 mi away from Innsbrook.

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 502 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Armand

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a remote park like setting. Very pretty. The young lady at the front desk is friendly and efficient.
Stayed 1 night in Jun 2025

8/10 Good

Janelle

Stayed 1 night in May 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and easy stay
Stayed 1 night in May 2025

8/10 Good

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was nice. I stayed for two nights. My only issues were that the outlet in the bathroom didn’t work, (I flipped the GFCI with no result) and Ihousekeeping never came to my room.
Stayed 2 nights in May 2025

8/10 Good

Theresa, Vinton

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Mcleodd

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stay here pretty often, but my last two stays were pretty underwhelming. A manager still hasn’t followed up from my previous day where I didn’t have hot water, and this time my digital key didn’t work and the dryer in the laundry room charged me three times and still didn’t work.
Stayed 1 night in May 2025

8/10 Good

Janet

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Work done on ceiling beside elevator made first floor somewhat unsightly. The confusing breakfast plan was annoying to deal with…do I get $10 off? Or is it free? I bought two and only got one…weird. Free breakfast or not??
Stayed 1 night in Apr 2025

10/10 Excellent

Alaa

Stayed 1 night in Apr 2025

10/10 Excellent

Rayfield, Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay; every staff member was very polite, friendly, and respectful. It was very close to many stores and restaurants. The room was very clean, and I was not bothered by housekeeping, but they cleaned my room while I was away. Thank you for making my first trip to Richmond a great time.
Stayed 2 nights in Apr 2025

8/10 Good

Vera, Central Islip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub was chipped in 2 places. Our room had a pass through door and dogs were barking in the adjoining room. Our reservation made through Expedia didn’t come with the option to have our breakfast included with booking of the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was lovely, beautiful scenery!
Stayed 1 night in Apr 2025

8/10 Good

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, room comfort

We got what we paid for

Checked in late. Hotel electronic key did not work and had to be replaced. There were ants in the bedroom and the bathroom. shower dripped all night. other than that linens and bathroom were clean. Breakfast not included.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Abraham

Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Excellent staff, clean. Delicious food.
Stayed 1 night in Apr 2025

10/10 Excellent

Annmarie

Stayed 1 night in Apr 2025

8/10 Good

HEATHER

Liked: Cleanliness, staff & service
Staff wonderful. Rooms worn and dated.
Stayed 2 nights in Apr 2025

6/10 Okay

Kristie

Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was disgusting, and there was zero hot water in the shower or bath.
Stayed 2 nights in Apr 2025

6/10 Okay

Mcleodd

Liked: Amenities
Great staff, the room was very clean… Hot water did not work the entire trip
Stayed 1 night in Dec 2024

6/10 Okay

Mcleodd

Liked: Cleanliness, staff & service, amenities
I stay at this property often, typically it’s pretty great. The staff was great per usual, but for my entire three day stay I couldn’t get hot water in my room for a fully hot shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service
The staff was very nice and helpful! The bed and pillows were extremely comfortable
Stayed 1 night in Apr 2025

6/10 Okay

Theresa, Vinton

Liked: Cleanliness
The property is going downhill. Overall, still a good and safe place to stay. Some updating and repairs would make a huge difference. A free breakfast would make it more comparable to the competitors.
Stayed 1 night in Apr 2025