4.1 out of 5

"If you are visiting Boston and planning on visiting the Theater District, this is a great choice. It is also proximate to China Town area and a quick ... " More

By a verified traveler on Sun 29 Nov 2015

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Hotel Description

A romantic stay in the heart of Boston awaits you at W Boston. Within just a 10-minute stroll, you'll find popular attractions like Boston Public Garden and Boston Common. Highlights at this hotel include a full-service spa, a restaurant, and a 24-hour fitness center.

You can enjoy LCD TVs with DVD players, and all 235 rooms feature WiFi, wired Internet, and coffee/tea makers. Pillowtop beds welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Additionally, room service, free newspapers, and video-game consoles are available.

A day of pampering at Bliss Spa can include massages, body wraps, and mani/pedis. The restaurant, The Gallery, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. 5000 square feet (465 square meters) of event facilities include meeting rooms, and other business amenities include a business center and limo/town car service. Additionally, you'll find WiFi in public areas, concierge services, and a 24-hour front desk. Breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking.

Within a 15-minute walk of this 4-star Theatre District hotel, attractions include Copley Place and Boston Opera House.

Cozy Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$257 per night

Wonderful Room, Double Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wonderful Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cool Corner Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fabulous Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fabulous Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

W Boston ratings based on 25 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
3 out of 5

Very high class

Pros: Location
Cons: Staff
Location: Great location
Nice hotel, great location. The lady that helped us to our room was great, but everyone one else acted like we didn't exist, maybe we didn't hand out enough tip's I'm not sure. Our room didn't get cleaned until late in the evening when we were trying to get ready for dinner. I have spent a lot less per night and got much better service.

Posted by , from VA on Jul 5, 2016

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5 out of 5

Great Hotel and Convenient to the Theater District

Pros: Modern, clean, helpful and pleasant staff.
Location: (see above)
If you are visiting Boston and planning on visiting the Theater District, this is a great choice. It is also proximate to China Town area and a quick walk to the Boston Commons. It is not a downtown venue so be sure you have an idea of what you are looking for in Boston. We found the hotel very clean; the staff very helpful and welcoming. The facilities are kept in fresh condition. We would definitely return to this hotel as a choice for travel to Boston.

Posted by , from New Hampshire on Nov 29, 2015

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2 out of 5
I was treated like a second class person because I did not book the room though the hotel booking site. Check-in staff and her 2 supervises stated that since I had already paid for the night through Travelicity, I could not check in before my daughter under whose name the reservation was in. She was at a business meeting. If room was not prepaid with Travelocity I would have been able to check in.

Posted by on Nov 25, 2015

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5 out of 5
Hotel was great but quoted price less than Travelocity

Posted by on Sep 14, 2015

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3 out of 5

Excellent

Excellent place to stay, really enjoy the service.

Posted by on Oct 25, 2013

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5 out of 5

Great Staff -Harry C saves the day

The W in Boston is a great hotel. Very comfortable and very chic at the same time. And the staff was amazing. I was having trouble printing out my tickets to the Sox Yankees game and Harry C at the front desk actually had me email them to his personal address so that he could print them out for me.

Posted by , from Boston, MA on Jul 20, 2013

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5 out of 5

Class and no sass

Courteous staff. Superior quarters. Excellent concierge and treatment. Fair pricing. As a business traveller, I will recommend the W my vote. I have never been disappointed with a visit to the W Hotels. Well done, again.

Posted by on Jul 5, 2012

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1 out of 5

poor quality, bad service, tacky

Cons: No free Internet, Noisy, Poor breakfast
#1. Why would anyone want the bathroom separated from the sleeping area by a thin screen-like wall? This dysfunctional design borderlines on poor taste. #2. The doormen, 'welcome talent', valets and concierge staff were mostly uninspired smiley faced tip-hustlers who appeared to be lacking in charm and experience. #3. The uncomfortable, hipster styled lobby feels like an outdated waiting room in an architectural firm. By night, it's more akin to a bad dance club from an old S in the City re-run. ugh. Overall, the Boston W values its tacky raver style over substance, and because of this, it lacks personality. The cold, contemporary atmosphere is clichéd and not relaxinHousekeeping, concierge service, and amenities are all very average for a hotel in this price range. Rooms are small and noise is an issue. We could clearly hear our neighbors, plus there's lots of street noise. The windows actually rattled in the wind. Beware...the W will nickel and dime you...nothing is included. Parking is a whopping $50 a night, and even internet access is $15/day extra. At the end of the day...this hotel is an Ikea styled mid-life crisis.

Posted by , from NYC on Jan 5, 2012

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2 out of 5

design over comfort... pretentious

Pros: Close restaurants
Cons: No free Internet, Noisy
awkward staff, concierge was a friendly middle aged woman who felt the need to tell us her life story... completely with topless photos of her greasy body builder boyfriend. okaaayyy. Internet costs extra, windows are not sound proof, we smelled cigarettes! good location but it was LOUD

Posted by on Dec 22, 2011

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5 out of 5

This hotel was top notch and very centrally located.

Pros: Close restaurants
We had a wonderful stay with our two year old. We were able to walk everywhere. Hotel was very clean and staff were wonderful. We highly recommend the W.

Posted by , from Buffalo, NY on Nov 18, 2011

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Property Features

W Boston offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters). Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly W Boston. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 15 levels
  • 4 conference rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Rollaway/extra beds available
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired high-speed Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired (high-speed) Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (7.5 km / 4.6 mi)
  • Train station: Boston-Back Bay Station (1.9 km / 1.2 mi)
  • Metro station: Boylston Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W Boston offers 235 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with video-game consoles and pay movies. Bathrooms include bathrobes, designer toiletries, and hair dryers. This Boston hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining
  • HD television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator available
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 7 AM to 11 AM.

The Gallery - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bliss Spa. Services include massages, facials, body wraps, and body treatments.

  • Manicures and pedicures
  • Body wraps
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • Pets are welcome for a fee per pet, per night, plus a one-time cleaning fee
  • Weight limit: 40 kg

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 35 and USD 55 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 53.00 per night
  • A pet fee will be charged per pet, per night plus a one-time pet cleaning fee
  • Refrigerator fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.