4.8 out of 5

"I arrived at the Loews Hotel hours before check-in time. Immediately, Sandy offered me a room facing inside but she said it would only be an hour for ... " More

By a verified traveler on Thu 23 Feb 2017

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Hotel Description

A romantic stay in the heart of Boston awaits you at Loews Boston Hotel. Within just a 10-minute stroll, you'll find popular attractions like Hancock Conference Center and Copley Place. Highlights at this family-friendly hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

TVs with satellite channels are featured in all 225 rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Nice touches to enhance your stay include bathrobes and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Room service, coffee/tea makers, and down comforters are also available.

The restaurant, Precinct Kitchen and Bar, serves American cuisine and is open for breakfast, lunch, and dinner. 3200 square feet (297 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas and coffee/tea in a common area. Breakfast is available daily between 7 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4-star Back Bay hotel, attractions include Boston Public Garden and Boston Common.

Loews Boston Hotel ratings based on 97 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
4 out of 5

Less than a four-star hotel

Pros: We liked the staff and their helpful and positive attitude.
Cons: We didn't feel that the value offered by the hotel was commensurate with the cost.
Location: Great shopping and fun restaurants of every strip in easy walking distance. In fact, I can recommend Back Bay Harry's, which is essentially adjacent.
The hotel is enjoyable enough, although I'd stop short of a four-star rating because the room was less spacious and comfortable than I'd perceived it to be from the online listing. When we made the booking, we were assured that we'd have a room with a view and--unless a "view" is defined as "anything you can see out the window--I don't feel that we had enjoyable view at all. Those things said, the staff was excellent...friendly, eager to help, refreshing.

Posted by , from New York, NY on Mar 13, 2017

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5 out of 5

Great hotel, exceptional employees

Pros: The rooms were beautiful, quiet, great bed, shower and views.
I arrived at the Loews Hotel hours before check-in time. Immediately, Sandy offered me a room facing inside but she said it would only be an hour for my preferred view. They checked my bags while I went to breakfast. When I returned, still before check-in my room was ready. I was only there for one night and had an extra hour before I headed to the airport. Again, they checked my bags. There were at least three times during my stay when I was struck by the professionalism and warm hospitality. As I left I tried and failed to give Sandy a tip for great service and she just smiled and said, but that's my job. If only more people were like the staff at the Loews I would look forward to traveling for work.

Posted by on Feb 23, 2017

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5 out of 5

Well located, well-appointed hotel

Pros: Location. Service.
Cons: Housekeeping did not come back to clean our room one day after had put the privacy sign out.
Location: Boston Common. Trinity Church. Boston Public Library. Duck Tours. The Prudential Center.
My recent stay at the Loew's was wonderful. While our room wasn't huge the king size bed was super comfy and the bedding pretty luxurious. We loved the location of being so close to Copley Square, the Boston Public Library and Boston Common. I was in town for a conference at the Fairmont and would stay at the Loew's again in a heartbeat. The staff found out that my boyfriend and I were recently engaged and sent champagne and chocolate covered strawberries to our room! Between the decent restaurant (Precinct) and the always-open coffee bar in the lounge, I highly recommend the Loew's!

Posted by , from Philadelphia, PA on Nov 11, 2015

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Comment from Hotel Management

Dec 4, 2015 by Director of Operations.

Thank you Jessica. We are glad you had the opportunity to stay with us and enjoyed everything the hotel offers. I have shared your comments with our Director of Housekeeping, and we both sincerely apologize for not properly servicing your room. Thank you again for staying with us. We appreciate your business and look forward to welcoming you back sometime soon.

5 out of 5

Great Location in Back Bay

Pros: The Precinct Bar and the oysters were terrific!
Location: The location is great, and in walking distance to Newbury Street, and the South End restaurants.
The hotel we always stay in Boston was booked. We were hesitant to try a new hotel, but did so based on the reviews on this site. The Loews Hotel in Boston Back Bay certainly lived up to the reviews. The hotel was recently renovated, and it is clean, the rooms are very comfortable, and it's a very classy place! We look forward to staying at the Loews Boston in the future!

Posted by , from Vermont on Oct 27, 2015

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Comment from Hotel Management

Nov 1, 2015 by Ryan Steele - Director of Operations

Penny, We're thrilled you were able to give us a try and we are elated to hear the wonderful feedback. Thank you for taking the time to share your experience. We hope you were able to take advantage of our "Shuck for a Buck" promotion in Precinct Kitchen + Bar. We serve fresh local oysters for $1 daily from 4pm - 6pm. We can't wait to see you again soon!

5 out of 5


It was our first time to Boston. The staff was extremely helpful, our room was clean and the location was perfect. Will definitely be returning.

Posted by , from Boston on Sep 2, 2015

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5 out of 5

Great hotel with a history!

Pros: Room & location.
Cons: Not a thing- perfect stay!
Location: Back Bay is a good base area from which to explore the whole city.
If you want a great location in the Back Bay, this is a perfect choice! Hard to believe it was once Police Headquarters, but Loews did a great job of maintaining the historic façade with modern, plush rooms. Wifi service was spot on for 3 devices, and lots of great restaurants & shopping nearby, including a nice café in the hotel basement.

Posted by , from Houston, TX on Jul 7, 2015

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5 out of 5

Great hotel

Pros: Nice linens, nice lobby area, nice work-out room
Cons: No complaints
Location: Close to Copley Square, close to Boston Commons, subway just 2 blocks, close to Prudential center
Stayed here for a business meeting in Boston; it was just a few blocks from the Prudential Center, which was an okay walk, partly inside if you wanted. Pretty new; very clean and well mantained. Nice bar/restaurant , also nice exercise room; nice room comfort

Posted by , from St. Louis on Mar 28, 2015

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5 out of 5

Awesome hotel for romantic getaway.

Pros: Great staff, location and beautiful rooms.
Cons: No flaws during our stay.
Location: Great location and felt very safe.
My wife and I stayed at this hotel for our 30th anniversary. I picked it because of its location, which was close to a guitar concert that we would be attending. I told the hotel staff that it was our anniversary and they had champagne and chocolates delivered to the room while we were out. They recommended a steak restaurant that was across the street and it turned out to be an excellent choice. The room was very nice and clean as was the entire hotel. The staff was very helpful and friendly and we would definitely stay there again.

Posted by , from Auburn, MA on Mar 24, 2015

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5 out of 5

Luxurious and restful stay

Loved the warmed towels Room service excellent just don't order the fish and chips as they become soggy and tasteless during delivery

Posted by on Mar 24, 2015

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4 out of 5

Boston vacation to visit relatives

Pros: Centrally located, clean, the coffee/tea self serve in the lobby is fantastic and so appreciated!
Cons: We were put in a handicapped room and the shower was a trickle. The hotel was not full....we let the front desk know but they did not move us.
Location: Use public transportation, walk everywhere, enjoy all the food! Winter doesn't allow for some attractions, but still plenty to do. Cant wait to go b
First time in Boston, brought our teenagers. Had an amazing time, so much to do in the CITY!

Posted by on Mar 23, 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Loews Boston Hotel. For a fee, parking is available. This 4-star Boston hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 10 levels
  • 6 conference rooms
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 1925
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Valet parking (surcharge)


  • Airport: Boston, MA (BOS-Logan Intl.) (7.7 km / 4.8 mi)
  • Train station: Boston-Back Bay Station (0.9 km / 0.6 mi)
  • Metro station: Arlington Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Loews Boston Hotel offers 225 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 7 AM to 10:30 AM.

Precinct Kitchen and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The hotel's 24-hour fitness center contains treadmills, stationary bikes, elliptical trainers, a strength-training machine, and free weights. Guests receive discounted day passes to the Boston Sports Club, four blocks away, which has an indoor pool.The Charles River, seven blocks away, offers seasonal canoeing, sailing, and boat tours. Running and cycling paths extend through parks along the river's banks.The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Sailing nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4:00 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!


  • Pets: USD 50 per accommodation, per stay


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 53.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Loews
  • Boston Loews Hotel
  • Hotel Loews Boston
  • Loews Boston
  • Loews Boston Hotel
  • Loews Hotel Boston
  • Back Bay Hotel
  • Jurys Boston Hotel
  • Jurys Hotel Boston

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.