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4.3 out of 5

"Friendly staff, very clean environment thro out the hotel. Outdoor patio to sit in evening & enjoy.ample restaurants in area. A great experience " More

By a verified traveler on Wed 29 Jun 2022

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Hotel Description

4-star hotel near TD Garden

Downtown Boston stay

With a stay at this Downtown Boston hotel, you'll be well placed to visit Boston Common and The Freedom Trail, both within half a mile (1 km). TD Garden and Boston University are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Dec 24 - Dec 25

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Boston - Downtown ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Boston - Downtown

Everyone (9) Couples (3) Family (3)
5 out of 5
Friendly staff, very clean environment thro out the hotel. Outdoor patio to sit in evening & enjoy.ample restaurants in area. A great experience

Posted by on Jun 29, 2022

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5 out of 5
Very friendly staff and valet

Posted by , from northfield on May 21, 2022

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4 out of 5

Posted by on Apr 21, 2022

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2 out of 5
It was very clean. Worst room lay out outlets weren’t convenient to using with coffee maker or electronics. I’ve have NEVER been charged for WiFi ever. This hotel was more expensive than the Hyatt and not anywhere near as nice. It was very noisy at night when trying to sleep. You could hear loud noise from the street and the hallways, which was not from other guests. It sounded like big pallets or big furniture being moved around.

Posted by on Nov 13, 2021

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5 out of 5
Great location, easy to walk to restaurants, shopping, Freedom Trail. Front desk staff was very friendly and helpful.

Posted by , from BLOOMINGTON on Nov 7, 2021

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5 out of 5
Loved the room. Valet parking lot was full so parking was tricky but the valet was able to take my car parked on the road and bring it into the lot at a later time.

Posted by on Oct 30, 2021

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5 out of 5
The valet & the lobby are very friendly & inviting & helpful to each guest, each time they see them.

Posted by , from East Falmouth on Sep 17, 2021

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5 out of 5
Great restaurants

Posted by , from londonderry on Sep 4, 2021

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2 out of 5
I thought and checked with the hotel, that even though I booked the room through Travelocity I would receive complementary breakfast for both my daughter and i because I have gold status. When did the policy change?

Posted by on Aug 28, 2021

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5 out of 5
Which I could have more access to my car

Posted by on Aug 16, 2021

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About the DoubleTree by Hilton Boston - Downtown

Location 821 Washington Street, Boston, MA 02111

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. There are 3 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 1 building
  • 267 guestrooms or units
  • 6 levels
  • Built in 2000
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Back Bay Station (1.8 km / 1.1 mi)
  • Metro station: Tufts Medical Center Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, and hair dryers. This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:00 AM.

Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Tax ID - C0015000351

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. The tax ID number is C0015000351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0015000351
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 23.00 and USD 23 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Downtown DoubleTree
  • Boston Downtown Hilton
  • DoubleTree Boston Downtown
  • DoubleTree Hilton Boston Downtown
  • DoubleTree Hilton Hotel Boston Downtown
  • Hilton DoubleTree Boston Downtown
  • Doubletree Boston - Downtown Hotel Boston
  • DoubleTree Hilton Boston Downtown Hotel
  • Doubletree By Hilton Boston
  • DoubleTree by Hilton Boston - Downtown Hotel
  • DoubleTree by Hilton Boston - Downtown Boston
  • DoubleTree by Hilton Boston - Downtown Hotel Boston

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.