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Douglas Fir Resort and Chalets

3.0 star property
3-star ski condo near Upper Hot Springs

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Photo gallery for Douglas Fir Resort and Chalets

Exterior
Loft in Lodge | In-room dining
Outdoor spa tub
Outdoor spa tub
42-inch flat-screen TV with cable channels, TV, fireplace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen | In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft in Lodge

Loft in Lodge | Living room | 42-inch flat-screen TV with cable channels, TV, fireplace

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 660 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-size fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit | In-room safe, blackout drapes, iron/ironing board, free WiFi

Loft, 1 Bedroom on the upper level of fourplex unit

  • 721 sq ft
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Banff

Near the slopes.Your stay at this Tunnel Mountain District condo places you within 2 miles (3 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 miles (5 km).
View more Condo Rentals in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Surprise Corner - 2 min walk - 0.1 miles
  • Banff National Park Information Centre - 6 min drive - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 7 min drive - 1.3 miles
  • Banff Centre for Arts and Creativity - 8 min drive - 1.5 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪A&W Canada - ‬14 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪Shoku Izakaya - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

3-star ski condo near Upper Hot Springs
Soothe your muscles in one of the 2 hot tubs after a day on the slopes or enjoy the use of other amenities, including a complimentary water park and a 24-hour fitness center. Getting to the slopes is a breeze with this mountain condo's complimentary ski shuttle. Douglas Fir Resort and Chalets helps provide the perfect winter holiday with ski storage and ski passes.

Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Banff condo.

  • 130 guestrooms or units
  • 4 levels
  • 24 buildings
  • Built in 1946
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

Similar properties

Reception
Banff Rocky Mountain Resort
Banff
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 2,919 reviews
$126 nightly
The price is $140
May 10 - May 11
Total with taxes and fees
Banff Rocky Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Douglas Fir And Chalets Banff
Douglas Fir Chalets Banff
Douglas Fir Resort
Douglas Fir Resort & Chalets
Douglas Fir Resort & Chalets Banff
Douglas Fir Banff
Douglas Fir Hotel Chalets
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Resort and Chalets Condo
Douglas Fir Resort Chalets
Douglas Fir Resort and Chalets Banff
Douglas Fir Resort and Chalets Condo Banff

Frequently asked questions

How close is Douglas Fir Resort and Chalets to the airport?

Douglas Fir Resort and Chalets is 85.9 mi (98-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Douglas Fir Resort and Chalets?

As of May 9, 2026, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on May 18, 2026 start from $215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Douglas Fir Resort and Chalets have an airport shuttle?

Airport shuttle services are not available at Douglas Fir Resort and Chalets.

Does Douglas Fir Resort and Chalets offer free breakfast?

Douglas Fir Resort and Chalets does not offer free breakfast.

Is there a casino at Douglas Fir Resort and Chalets?

No, there is no casino at this condo.

What time is check-in at Douglas Fir Resort and Chalets?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Douglas Fir Resort and Chalets?

This condo offers free self parking.

Does Douglas Fir Resort and Chalets have a pool?

Douglas Fir Resort and Chalets features a children's pool.

Does Douglas Fir Resort and Chalets have a spa?

There are no spa services available at this condo.

How close is Douglas Fir Resort and Chalets to downtown Banff?

Douglas Fir Resort and Chalets is 1.1 mi away from Banff.

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1539 out of 4094 reviews
Rating 8 - Good. 1519 out of 4094 reviews
Rating 6 - Okay. 632 out of 4094 reviews
Rating 4 - Poor. 282 out of 4094 reviews
Rating 2 - Terrible. 122 out of 4094 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. The decor is a little dated but for the price it was good. Having assigned underground parking was great despite how tight the stalls are.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriella

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room; kind staff and the fireplace was amazing!
Stayed 2 nights in Jan 2026

8/10 Good

arashdeep

Traveled with family and small children
Good stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Brittney

Stayed 1 night in Jan 2026

10/10 Excellent

Paulo

Liked: Cleanliness, amenities
Staff was great, as usual
Stayed 3 nights in Jan 2026

6/10 Okay

Arthur H

Stayed 2 nights in Jan 2026

6/10 Okay

Mike

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Honestly this used to be one of my favorites. This time kind of sucked no hot water for the tub the room stunk and was falling apart. For 200 a night I think I will go elsewhere. The front desk lady was not overly friendly just needs an update . Super disappointed honestly 😪
Stayed 2 nights in Jan 2026

10/10 Excellent

WeiBin

Traveled with family
Liked: Cleanliness, amenities
Room is clean. staff is friendly. Swimming pool with slides are awesome.
Stayed 1 night in Jan 2026

2/10 Terrible

Marina

Traveled with group
Disliked: Amenities, property conditions & facilities
The room, the staff and the amenities were all terrible. Everything was completely run down. I was shocked. The pull out couch springs were all broken, my friend couldn’t sleep with her feet elevated and head sinking (even though the room is meant to sleep 4 and we were only 2 friends). When I tried to make waffles in the morning with their toaster it caught on fire and the fire alarm was set off(way too old). We called the staff to come up and show them the conditions of the room. We waited 2 hours for someone to come and help, no one ever showed up. So we ended up going to reception after 2 hours of waiting, but they informed us a manager wasn’t in until 3 pm. Our whole day was ruined just waiting to speak to a manager. Management tried to argue the pull out couch was for children only… I wouldn’t even let my child sleep on that couch. No wonder it was completely dead, not a single car or person in sight. Just because it’s Banff and it attracts tourists doesn’t mean you don’t have to uphold basic standards. It’s still a hotel for $$$/night not a $$ motel on the side of the highway. I spent most of my 2 night stay having to search, wait and speak with staff instead of enjoying the mountains. The pictures speak for themselves. I definitely wouldn’t recommend Douglas Fir to anyone.
Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Traveled with family
The key card system kept on getting demagnetized. At first they said it was my phone, however given I wasn’t carrying my phone next to it, they indicated it was likely because it got cold. We spent the majority of our days outside, so if you are doing the same, find an internal pocket so you don’t have to get the card rekeyed. I went to the front desk 5 times during our 3 day stay, which was not a big deal, just an annoyance. It was also generally not updated, so if that is important to you, do not book here. The lovely aspects were the space of the suites and the outdoor hot tub! Very relaxing and beautiful view of Mt Rundle!
Stayed 3 nights in Jan 2026

8/10 Good

Nancy

Stayed 3 nights in Jan 2026

10/10 Excellent

brent

Stayed 2 nights in Jan 2026

4/10 Poor

erkut

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Place is super outdated. Front desk employees are not friendly. Room furniture is from 1980s . No where to buy food and drinks. Never coming back to this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Stayed 4 nights in Jan 2026

10/10 Excellent

andrea

Stayed 1 night in Jan 2026

10/10 Excellent

Steele

Stayed 2 nights in Jan 2026

10/10 Excellent

Reade

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Jacie

Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love our stay in the hotel. My kids super love it. The room is clean and we had a veranda with a nice view of the mountain. We got to enjoy the indoor and outdoor pool, the amazing playground and the underground parking lot. The hotel is very close to downtown which we enjoy night stroll and eating on different food places. The staff are amazing too. We highly recommend this hotel and we will be coming soon.
view from veranda
room
Pool
Playzone
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Dated and dusty.
Stayed 2 nights in Jan 2026

10/10 Excellent

Viktoriia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jan 2026

8/10 Good

ROBERT

Traveled with family
Liked: Cleanliness, room comfort
Cupboards are pretty beat up with roughly patched gouges and scuffs. Hinges have springs that fall out and get lost. Fireplace concrete is cracked and spalled with large chunks missing. Front desk staff is awesomely helpful.
Stayed 2 nights in Jan 2026

6/10 Okay

Bryce

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
needs a lot of repairs but as alwasy my kids love the stay! staff was super friendly. the fireplace was amazing
Stayed 3 nights in Nov 2025

6/10 Okay

Jenna

Traveled with family and small children, Traveled with partner, Traveled with family
Room was only cleaned once after our first night- but cleaning was only changing sheets, coffee and towels, etc. was not refilled. Rooms need new blankets, the current ones are old, thin, and not comfy. However, staff in the lobby were very friendly!
Stayed 3 nights in Jan 2026