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Clarion Hotel BWI Airport Arundel Mills

2.5-star property
7253 Parkway Dr, Hanover, MD 1-855-201-7819

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3.3 out of 5
See all 23 Travelocity Reviews

"Check in staff was very friendly and helpful. We needed shuttle service a couple times and it was always prompt. " More

By a verified traveler on Tue 21 May 2019

Points Of Interest

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Hotel Description

Hotel near Maryland Live Casino in Hanover

In shopping district

Within 6 miles (10 km) of this Hanover hotel, you'll find Arundel Mills Mall and Maryland Live Casino. Horseshoe Casino Baltimore and M&T Bank Stadium are also within 12 miles (20 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, dry cleaning, and luggage storage are also offered.

Free WiFi, cable TV

The 132 guestrooms have TVs with cable channels and offer free WiFi and room service. Coffee/tea makers, free newspapers, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room May 8 - May 9

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Clarion Hotel BWI Airport Arundel Mills ratings based on 23 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Clarion Hotel BWI Airport Arundel Mills

Everyone (16) Couples (2) Family (6)
1 out of 5
I was given room 415 while checking for bed bugs I found blood on the bed sham. Was then given room 305 which was double beds instead of the queen that I asked for. In that room there was the smell of smoke which is unacceptable to a person with bad allergies. My next and final room was 604 in wich the bedroom area was clean and acceptable, the bathroom was acceptable but definitely not cleaned as should be. Im still waiting to hear from the Manager who was off duty .. I WILL NOT be back! If I was in condition to drive I would have left on I seen the blood on the bed.

Posted by , from Maryland on Mar 2, 2020

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4 out of 5

Posted by on Feb 13, 2020

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4 out of 5

Posted by on Nov 30, 2019

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5 out of 5
Check in staff was very friendly and helpful. We needed shuttle service a couple times and it was always prompt.

Posted by on May 21, 2019

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Comment from Hotel Management

May 21, 2019 by Milaan

Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and would love to have you with us again!

4 out of 5
Breakfast eggs and hash browns were cold everyday. I am on a gluten free diet. It would have been nice to have a gluten free cereal, bread or pancake item available.

Posted by on May 15, 2019

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Comment from Hotel Management

May 19, 2019 by Milaan

Thank you for taking the time to share your experience with us. On behalf of our team we'd like to sincerely apologize expectations were not met. However, we greatly appreciate your feedback and would love to have you with us again to make things right. Thank you again!

3 out of 5
Hard to get to. Took forever for Shuttle to retrieve us from Airport even though we called when we landed. Night Receptionist was belligerent. Had unhelpful answer for everything. Forced to sit in lobby until 2 am before being given a room. Landed at 12:05. Day staff was much better. Chair in room was stained. Not enough plugs and unsafe extension cords to compensate. Anxiety inducing safety violations.

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 30, 2019 by GM

Thank you for taking the time to tell us about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5

Posted by on Mar 22, 2019

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Comment from Hotel Management

Apr 30, 2019 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

3 out of 5
They are renovating it is needed. Property is tucked hidden away and getting needed updates.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 24, 2019 by GM

Thank you for taking the time to share your experience about your recent stay at our hotel. As a valued guest, we sincerely appreciate your feedback and while we do our best to always deliver a rewarding experience for our guests, occasionally we do fall short and I'm truly sorry you left somewhat unhappy about your stay. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. Rest assured, your concerns have been addressed with my team and due diligence is being done to ensure this does not reoccur. Thank you

3 out of 5
It was okay, not bad hhjjjjjhhhhhggffffffffffdddddf

Posted by on Mar 7, 2019

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Comment from Hotel Management

Mar 22, 2019 by GM

Thank you for taking the time to share your experience about your recent stay at our hotel. As a valued guest, we sincerely appreciate your feedback and while we do our best to always deliver a rewarding experience for our guests, occasionally we do fall short and I'm truly sorry you left somewhat unhappy about your stay. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. Rest assured, your concerns have been addressed with my team and due diligence is being done to ensure this does not reoccur. Thank you

3 out of 5
We were glad that check in was late due to our flight coming in late and a shuttle bus was available. The heater in the room was not working well. It was either hot, or turned off to get cooled down.

Posted by on Mar 1, 2019

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Comment from Hotel Management

Mar 23, 2019 by General Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. As a valued guest, we sincerely appreciate your feedback and while we do our best to always deliver a rewarding experience for our guests, occasionally we do fall short and I'm truly sorry you left somewhat unhappy about the AC in your room. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. Rest assured, your concerns have been addressed with my maintenance team and due diligence is being done to ensure this does not recur. Thank you

About the Clarion Hotel BWI Airport Arundel Mills

Location 7253 Parkway Dr, Hanover, MD 21076

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 4784 square feet (444 square meters) and includes conference space. The business-friendly Clarion Hotel BWI Airport Arundel Mills also features a 24-hour fitness center, coffee/tea in a common area, and concierge services. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Hanover hotel.

  • 132 guestrooms or units
  • 4784 sq ft of conference space
  • 444 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: Baltimore Washington International Airport (BWI) (11.4 km / 7.1 mi)
  • Train station: Elkridge Dorsey Station (3.4 km / 2.1 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Clarion Hotel BWI Airport Arundel Mills offers 132 accommodations with safes and complimentary newspapers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hanover hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

OTI Café - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Arundel Mills
  • Ramada Arundel Mills Hotel
  • Ramada Arundel Mills Hotel Airport BWI
  • Ramada BWI Airport Arundel Mills
  • Hanover Ramada
  • Ramada Bwi Airport Arundel Mills Hotel Hanover
  • Ramada Hanover Bwi Airport
  • Ramada BWI Airport/Arundel Mills Hotel
  • Ramada Airport/Arundel Hotel
  • Clarion Hotel Hanover
  • Ramada Airport/Arundel
  • Ramada Wyndham BWI Airport/Arundel Mills Hotel Hanover
  • Ramada Wyndham BWI Airport/Arundel Mills Hotel
  • Ramada Wyndham BWI Airport/Arundel Mills Hanover
  • Ramada Wyndham BWI Airport/Arundel Mills
  • BWI Airport Hotel Hanover
  • BWI Airport Hanover
  • Clarion Hanover
  • Clarion Hotel BWI Airport Arundel Mills Hanover
  • Clarion BWI Airport Arundel Mills Hanover
  • Clarion BWI Airport Arundel Mills
  • Clarion Bwi Arundel Mills
  • Clarion Hotel BWI Airport Arundel Mills Hotel
  • Clarion Hotel BWI Airport Arundel Mills Hanover
  • Clarion Hotel BWI Airport Arundel Mills Hotel Hanover

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.