"Angry staff, no parking and run down room . Convenient to the airport . Big room. Dog in room next door barking and whining. " More

By a verified traveler on Mon 26 Jun 2017

Enter dates to see availability

Hotel Description

At Aloft BWI Baltimore Washington International Airport, you'll be 11.4 km (7.1 mi) from M&T Bank Stadium and 11.7 km (7.3 mi) from Oriole Park at Camden Yards. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 155 rooms feature iPod docks, cable TV, and coffee/tea makers. Refrigerators, free bottled water, and safes are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool and fitness center. Added amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/café. There's also free self parking, along with the convenience of a free airport shuttle.

Places within a 15-minute drive of this 3-star Linthicum Heights hotel include Baltimore Convention Center and Baltimore Inner Harbor Marina.

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72 per night

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft BWI Baltimore Washington International Airport ratings based on 24 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0
1 out of 5
This may appear a few times every time I try to post it gets deleted. The room appeared clean and things seem to be restocked however when you try to make tea there was no sugar the equal & the Sweet and Low packets were hard if you clean after every guest there should be no issues. I travel with my own cleaning products I'm so glad I do. The room had an odor to it not to mention dirt

Posted by , from NY on Oct 4, 2017

Was this review helpful to you?
Comment from Hotel Management

Nov 10, 2017 by GM Jeremy

Thank you for your response. We take pride in our service. I will share your feedback with my housekeeping staff to make sure this is an isolated incident.

4 out of 5

No parking

Pros: Easy to get to the airport
Cons: The lack of parking
Location: Easy to get to interstate.
Angry staff, no parking and run down room . Convenient to the airport . Big room. Dog in room next door barking and whining.

Posted by on Jun 26, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 29, 2017 by Lauri R

We are sorry you experienced anything outside a perfect stay. Unfortunately we have no control of patrons from hotel next door parking in our lot. Also hotel is pet friendly but we are sorry you were disturbed. Did you report to front desk? Thank you for your feedback and thank you for your business.

5 out of 5

Pleasant

Pros: Friendly staff, the amenities, and parking
Cons: the bed is kind of hard
Location: Aloft BWI is
Each time the experience was great no complaints would stay again

Posted by on Dec 27, 2016

Was this review helpful to you?
5 out of 5
Very clean hotel. Disappointed with the gym. Equipment needs servicing.

Posted by on Jul 29, 2016

Was this review helpful to you?
5 out of 5
Very nice and modern. The double beds seemed small but are very big and comfortable when you get in. Definitely the only hotel I would stay in in Baltimore.

Posted by on Jan 31, 2016

Was this review helpful to you?
3 out of 5

It was okay.

We've stayed at aloft before and had an amazing experience the first time. This weekend we stayed for 4 days. The room was on the first floor which was strange but it was nice. For the most part everything was fine. The shower was kinda gross and we found two huge spiders in it. Skeeved me out. Also, our refrigerator wasn't working and I had leftovers from an expensive restaurant I wanted and couldn't eat. It took us asking the front desk 4 times before anything was done about it and it was a simple fix. I loved this hotel the first time I stayed here but now I'm just hoping it was a busy weekend or something. If a guest asks for something, help them. Otherwise it was nice.

Posted by on Jan 18, 2016

Was this review helpful to you?
3 out of 5

Hot water

The hotel had no hot water. After an hour I called the service desk and they said to wait another fifteen minutes after they reset the hot water tank.

Posted by , from md on Jan 3, 2016

Was this review helpful to you?
2 out of 5

Like staying over at your child's first apartment

Pros: The bed was comfortable and the HVAC worked well
Cons: See above.
Location: Convenient to BWI. Very good Afghan food at nearby Maiwand Kabob.
I guess my wife and I are outside the Aloft's target demographic. We thought the price was great for a Starwood Group property convenient to BWI Airport for an early morning flight. If price is all that matters to you, I would recommend this place over a Motel Six, but that's about where the positives end. The check-in experience was cold and brusque. Our first impression of the room was scuffed hallway walls and a key swipe cover that fell off as we entered the room. The room was modern and interesting in lay-out, if you consider a toilet bowl in your line of sight modern and interesting. The carpet at the transition point between the hallway and bathroom was tattered and frayed. The bathroom wall by the sink was covered in splattered toothpaste. The television had a dreadful channel line-up, and a ridiculously pokey remote; many channels were mislabeled and there was no on-line or printed channel guide. A request to the front desk for such guide was answered with an extended search that resulted in the presentation of a completely useless booklet listing this month's Showtime movies. I realize cleanliness, order, courtesy and convenience may seem to some to be outdated, bourgeois bug-a-boos, but if you are looking for these in a hotel, look elsewhere.

Posted by , from Lancaster, PA on Oct 24, 2015

Was this review helpful to you?
3 out of 5

Short Cuts

Pros: Liked the shower gel and shampoo dispensers attached in the shower.
Cons: Change and or clean the fabric furniture in the lobby.
Location: Airport location was great. There are a few restaurants in the area. Not much to do.
Stayed at the Aloft Hotel on the 1st floor. Liked the unique designed and loft feel. The customer service was great. Very friendly employees at the desk and the bar. The hotel was quiet and cozy. Close to the airport and downtown Baltimore. There was only 1 person tending the bar and food request. She had to tend the bar and walk a mile to get the food, which was bad. After telling her that is was bad she did not take if off the ticket. The bar used plastic cups for drinks and plastic silverware for food. Happy hour was not HAPPY, with very few options. With some of these short cuts the daily rate should be >$90.00

Posted by on Oct 19, 2015

Was this review helpful to you?
4 out of 5

Nice hotel. A very nice place to stay.

The front desk was great at answering all my questions and gave great information on places to go in the surrounding area.

Posted by , from North Carolina on Apr 20, 2015

Was this review helpful to you?

About the Aloft BWI Baltimore Washington International Airport

Location 1741 W Nursery Road, Linthicum Heights, MD 21090

Property Features

Aloft BWI Baltimore Washington International Airport offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 700 square feet (65 square meters). Aloft BWI Baltimore Washington International Airport also features a picnic area, complimentary newspapers in the lobby, and a fireplace in the lobby. A roundtrip airport shuttle at scheduled times, an area shuttle, and a train station pick-up service are free. Self parking is free. This 3-star Linthicum Heights hotel is smoke free.

  • 155 guestrooms or units
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Indoor pool
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (3.9 km / 2.4 mi)
  • Train station: Baltimore-Washington International Airport Station (3.9 km / 2.4 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and train station pick-up
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Aloft BWI Baltimore Washington International Airport offers 155 air-conditioned accommodations with iPod docking stations and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Aloft BWI Baltimore Washington International Airport has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Weight limit: 40 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft BWI Baltimore Washington International Airport Hotel
  • Aloft Baltimore Washington International Airport BWI

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.