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"Made unauthorized charge contrary to written and verbal assurance. Front desk employee ignored everything I said, he then asked multiple questions I ... " More

By a verified traveler on Mon 30 Dec 2019

Hotel Description

4-star hotel near Walter Reed National Military Medical Center

In shopping district

Within 2 miles (3 km) of this Bethesda hotel, you'll find Walter Reed National Military Medical Center and National Institute of Health Campus. Smithsonian's National Zoo is within 9 miles (15 km) and Washington Monument is within 20 miles (32 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 20 conference rooms, as well as the 24-hour business center and WiFi in public areas. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.

Comfy beds, WiFi

The 270 guestrooms feature comforts like memory foam beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with digital channels, and other amenities include WiFi and MP3 docks.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Hearing Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite, 2 Queens, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room (1 King Superior with Queen Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Bethesdan Hotel, Tapestry Collection by Hilton ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Bethesdan Hotel, Tapestry Collection by Hilton

Everyone (2) Couples (1) Family (1)
3 out of 5
Made unauthorized charge contrary to written and verbal assurance. Front desk employee ignored everything I said, he then asked multiple questions I already provided the answer to. The manager was aloof and condescending and transparently judgmental with patronizing facade. General manager listened and agreed but may have just been professional.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 31, 2019 by Andrew

Thank you for the feedback about your recent stay. I am sorry for any confusion regarding your reservation. I see that you have already spoken to the General Manager and trust that any incorrect charges were adjusted. Thank you for the opportunity to correct the issue in person, we look forward to welcoming you back again soon.

4 out of 5

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 28, 2019 by Steve W.

Thanks so much for your 4 star rating. I am sure there were many things you liked but something prevented a perfect 5 rating. Please know that we will work harder to earn that 5 star and hope you will visit again soon. Warmest Regards,

4 out of 5
Did not realize that this hotel was still under construction. Nice hotel, nice staff.

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 11, 2019 by Steve W.

Thanks so much for your 4 star rating, I am glad you had a nice visit. The finishing touches have now just been completed and the bar is open! Please come see our finished product you will not be disappointed.

About the The Bethesdan Hotel, Tapestry Collection by Hilton

Location 8120 Wisconsin Ave, Bethesda, MD 20814

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly The Bethesdan Hotel, Tapestry Collection by Hilton. For a fee, parking is available. This 4-star Bethesda hotel is smoke free.

  • 270 guestrooms or units
  • 16 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Ronald Reagan Washington National Airport (DCA) (33.5 km / 20.8 mi)
  • Metro station: Bethesda Center Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Bethesdan Hotel, Tapestry Collection by Hilton offers 270 accommodations with MP3 docking stations and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • MP3 dock
  • HD television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Leo & Liv - This restaurant serves breakfast, brunch, dinner, and light fare. A children's menu is available.

Leo & Go - This coffee shop serves breakfast and lunch. Open 24 hours. Open daily.

BFD (But First Drinks) - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

For same day bookings made after 3 PM, please contact the property using the information on the reservation confirmation received after booking.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14 and USD 20 for adults, USD 14 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 27 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Bethesda Washington DC
  • DoubleTree Hilton Washington Hotel Bethesda DC
  • DoubleTree Hilton Bethesda Washington DC Hotel
  • DoubleTree Hilton Hotel Bethesda Washington DC
  • DoubleTree Hilton Hotel Bethesda Washington DC
  • DoubleTree Hilton Bethesda Washington DC
  • Hotel DoubleTree by Hilton Hotel Bethesda - Washington DC
  • DoubleTree by Hilton Hotel Bethesda - Washington DC Bethesda
  • DoubleTree by Hilton Hotel Bethesda Washington DC
  • DoubleTree by Hilton Bethesda Washington DC
  • DoubleTree Hilton Hotel Washington
  • DoubleTree Hilton Washington
  • Doubletree Hilton Washington
  • DoubleTree by Hilton Hotel Bethesda Washington DC
  • The Bethesdan Hotel, Tapestry Collection by Hilton Hotel
  • The Bethesdan Hotel, Tapestry Collection by Hilton Bethesda

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.