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Ramada by Wyndham West Atlantic City

2-star property
8037 Black Horse Pike, Pleasantville, NJ 1-855-201-7819

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2.4 out of 5
See all 16 Travelocity Reviews

"Love staying at this hotel. Definitely going back " More

By a verified traveler on Tue 03 Sep 2019

Points Of Interest

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Hotel Description

Hotel near Atlantic City Convention Center in Pleasantville

Heart of Pleasantville

Your stay at this Pleasantville hotel places you within a 10-minute walk of Lakes Bay and Atlantic City Expressway Visitor Welcome Center. Surf Stadium and Bader Field are also within 3 miles (5 km).

Free perks

A restaurant and a seasonal outdoor pool are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, satellite TV

In addition to TVs with satellite channels, the 140 guestrooms offer free WiFi and room service. Hydromassage showerheads, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed, Smoking (Interior Corridor)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$72* Per night/room Jul 12 - Jul 13

Room, 1 King Bed, Non Smoking (Exterior Corridor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Smoking (Exterior Corridor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking (Interior Corridor)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking (Interior Corridor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking (Exterior Corridor)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Ramada by Wyndham West Atlantic City ratings based on 16 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Ramada by Wyndham West Atlantic City

Everyone (7) Couples (5) Family (5)
1 out of 5
W when I checked in I had no television signal. I called the desk and spoke to Neil who just checked me in and he said it was due to the weather. He told me to give it some time and should come back. I left the room for an event at 6 p.m. after I checked in at 3 and still had no signal. I returned to the room at 11:15 p.m. and still had no signal on my TV. I spoke to another agent who said there were no notes about my calls to Neil and he would make a note now. I checked out of my room a little after 5 a.m. still with no television signal. The desk agent when I checked out said that there was still no notes about my complaint and I watched him write the note myself. I asked that the manager call me to discuss possible compensation. When I called them back the next day I was hung up on by the agent on the phone who I know to be a fact was Neil. I called back immediately and you'll pick up the phone again and lied to me and said that his co-worker hung up on me. He also claims that who checked out the television said that the cable wire was out from the back of the TV when in actuality that wire was connected all day from when I checked in until when I checked out I have never been so rudely treated by anyone at a hotel. I've worked in the hotel industry for years and that staff is a disgrace!!! I will never go back there again.

Posted by on Dec 15, 2019

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Comment from Hotel Management

Jan 24, 2020 by S.P. General Manager

Thank you for your feedback. We apologize your experience was anything but completely satisfying. Most guests love our friendly helpful customer service. We are sorry we could not meet your expectations.

5 out of 5
Love staying at this hotel. Definitely going back

Posted by on Sep 3, 2019

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Comment from Hotel Management

Oct 29, 2019 by S.P. General Manager

Thank you for your positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you enjoyed your stay. We look forward to seeing you again soon.

2 out of 5
Property was ok Rooms and hallways were musty moldy sm I needed to buy a air freshener

Posted by on Jul 23, 2019

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1 out of 5
The property is falling apart and smells terrible. There were flies in my room and the blankets had holes. Never going back.

Posted by on Jul 14, 2019

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5 out of 5
I wish it had jacuzzis and kitchens in the rooms. Otherwise the staff and service were great

Posted by on May 27, 2019

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2 out of 5
The room smell was disgusting and the beb was extremely uncomfortable

Posted by on May 27, 2019

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2 out of 5
Pets welcomed, rooms with microwaves and fridges. Non-smoking rooms as described by Travelocity. Travelocity gave me a reservation for six nights at $415.66 total. We booked a non-smoking, pet friendly room with a microwave and fridge. At check in, the front desk quickly realized we were truckers. After tacking on a non-refundable pet deposit for a adult, declawed, neutured, proof of ALL vaccinations feline, plus $30 per night pet fee and parking for our semi-tractor (no trailer), were charged (credit card only) $617.74. We were put in a ashtray, I mean smoking room that reeked after booking a non-smoking room and BONUS no microwave. The area is quiet and easy access to Atlantic City/Pleasantville NJ. After working six weeks, seven days a week, 11-14 hours every day, we chose not to fight any longer, Freebzed the hell out of the room and died for 36 hours. Somehow the extra fees slipped from Travelocity or this motel just thought "Oh truckers=disposable income" ... Will not be back to this establishment. The service and property are NOT worth the price they demanded.

Posted by , from Kansas on May 5, 2019

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5 out of 5

Posted by on Apr 23, 2019

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3 out of 5

Posted by on Apr 1, 2019

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1 out of 5
Dirty Non smoking room smelled like a ash tray Hole in bathroom door Stay away

Posted by on Mar 11, 2019

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About the Ramada by Wyndham West Atlantic City

Location 8037 Black Horse Pike, Pleasantville, NJ 08232

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 452 square feet (42 square meters). An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Ramada by Wyndham West Atlantic City. Self parking is free. This Pleasantville hotel is smoke free.

  • 140 guestrooms or units
  • 5 levels
  • 2 buildings
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Atlantic City Intl. Airport (ACY) (13.1 km / 8.2 mi)
  • Train station: Absecon Station (7.9 km / 4.9 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, and casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham West Atlantic City offers 140 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

Macro Polo - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Sailing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per person (one-way)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel West Atlantic City
  • Ramada Wyndham West Atlantic City Hotel Pleasantville
  • Atlantic City Ramada
  • Ramada Atlantic City West Hotel Pleasantville
  • Ramada West Atlantic City Hotel
  • Ramada Wyndham West Atlantic City Hotel
  • Ramada Wyndham West Atlantic City Pleasantville
  • Ramada Wyndham West Atlantic City
  • Ramada by Wyndham West Atlantic City Hotel
  • Ramada by Wyndham West Atlantic City Pleasantville
  • Ramada by Wyndham West Atlantic City Hotel Pleasantville

You should know

  • Ramada by Wyndham West Atlantic City offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.