Book a hotel near Arboretum at Great Hills Mall, Arboretum

"Don't stay in room 112. You will hear birds in the stairs chirping until 3am and a light shines through the bathroom all night. "

"pool closes early, breakfast is over by 9 am , elevator was broken , had to walk up and down several times the stairs to the 4th floor"

"I stayed at this hotel for 6 days, and overall, my experience was not very satisfactory. First, the hotel does not provide cleaning service proactively. During my entire stay, I barely received any housekeeping service（ I know they say will do it every 7 days , but still quite different from other ) The front desk staff were generally okay in terms of attitude. However, the noise level in the hotel was very poor. I could hear frequent dog barking from the hallway, which made it difficult to rest. Another unpleasant experience was that I was woken up by a phone call from the front desk in the afternoon. They told me that a guest downstairs had complained about noise, saying I was jumping in my room. In reality, I was asleep at that time. This suggests that the staff did not verify the situation themselves and simply relied on the complaint without checking. Overall, I would not recommend this hotel."

"Clean room, great staff. Room needs update."

"Never milk or cream for the coffee. Pool and hot tub fulll of debris."

"Excellent hotel as felt by over and over again, after lodging in different cities/states. Consistently top notch over the past 16 years. "