Book a hotel near Main Event Entertainment, Austin

"The photo of the room they show is a model. My room was badly painted and the bathroom had chipped tiles and mortar was crumbling. It was clean but had a faint smell of mold to it. The bed, pillows and linen were okay. Amenities were fully stocked. The air conditioning switched off and on about every 5 minutes and woke me several times. Breakfast was the best part of the stay. They did have a pretty good setup for that. But my feelings were dashed when I checked out. There were two people behind the counter. The person who started checking me out asked if there were any problems. I said, "Yes, I was unable to watch TV because it is Roku TV and there is not enough bandwidth to keep it going." The other front desk person started hollering at me with a very insulting voice, "There is nothing wrong with our wireless! You just don't know how to use the TV! You should have called!" There is only one hotel person after 4 PM and he was busy with other customer complaints. I waited for 10 minutes to pay for a bottle of water and he finally hand signaled $2 so I left the cash on the counter. Hollering at your guest over their poor internet just shows how badly managed the place is. I think some of the employees try to do a decent job but it is obvious they've no training or support from management. I will not stay here again. "

"The exterior was quite fine. The interior hallways and elevators were adequate, but shabby. The room was not maintained well. We had to fix the toilet, and a light fixture in the bathroom that fell off the wall while we were in the kitchen. The curtains were worn, though served their purpose. The window was damaged. I would not want to recommend this property to anyone."

"Personnel was great from the front desk to the cleaning crew. The ladies in the breakfast area cooked a delicious breakfast every morning. Will stay there again for next visit to Austin. Highly recommend. Thank you!"

"The layout of the room in bathroom was perfect. A place for luggage and plenty of plugs for electronics. I didn’t see that it was missing anything. We definitely stay again"

"Apparently we were to late and they would not give us our room. The staff wouldnt Eben let us purchsse another room. We had to drice all the way back to waco at 2 am. And they will probably still charge my card! We are very unhappy"

"People at the front desk were very nice and helpful"