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4.5 out of 5

"The most thing i like the friendly mannar of staffs there. the worst thing was the airconditioner inside room was too loud. " More

By a verified traveler on Mon 12 Aug 2019

Hotel Description

3-star hotel near The Domain

In Austin

Your stay at this North Crossing hotel places you within 3 miles (5 km) of The Domain and Arboretum at Great Hills Mall. Norris Conference Centers and J. J. Pickle Research Campus are also within 3 miles (5 km).

Renovated in 2015

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the fitness center and perks like free self parking and a free area shuttle. A 24-hour business center, free WiFi in public areas, and express check-in are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 194 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Room service, premium bedding, and free newspapers are also available.

King, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$69* Per night/room Aug 13 - Aug 14

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Austin Northwest Arboretum ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Everyone (9) Couples (2) Family (3)
5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Oct 7, 2019 by Frank J.

Thanks for staying with us!

4 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 9, 2019 by Jeff Nelson

Thank you for taking the time to share your experience with us!

5 out of 5
The most thing i like the friendly mannar of staffs there. the worst thing was the airconditioner inside room was too loud.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Sep 9, 2019 by Jeff Nelson

Thank you for taking the time to share your experience with us!

5 out of 5

Posted by on Jun 13, 2019

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5 out of 5
No coffeepot. The property is undergoing renovations now on the first floor.

Posted by on Jun 1, 2019

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5 out of 5
Clean comfortable room, biggest bathroom I’ve had in a hotel room! Looks like the rooms have been upgraded and they are so nice!! Will definitely book this hotel again when I come back to Austin!!

Posted by on Apr 23, 2019

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4 out of 5
I liked that the property had a large open bar and lobby area.

Posted by on Apr 15, 2019

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5 out of 5
Check in was easy and the night time manager was pleasant

Posted by , from Dallas on Mar 15, 2019

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4 out of 5
As usual, we enjoyed our stay. When we visit our daughter who lives nearby, this is our go-to hotel. The rooms & beds are clean & comfortable, the breakfast buffet is delicious & extensive, and the food in the bar area is great, too. Only problem was that when we checked in & wanted to cash in our awesome coupon for an appetizer & non-alcoholic drink, no one was around at the bar. We had to go to the front desk where a courteous young man helped us find the employee we needed. Considered the possibility that more employees should be placed on a Friday afternoon evening shift since possibly spread too thin. But we will return to this accommodating Doubletree!

Posted by on Jan 27, 2019

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5 out of 5

The front staff were so friendly and helpful.

Pros: The bed was comfortable and the room was very clean.
Cons: The family in the adjoining room were SO loud, it sounded as if they were in MY room. But that's not the hotel's fault.
Location: Convenient to shopping, restaurant and Mopac.

Posted by , from Las Vegas on Nov 14, 2016

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About the DoubleTree by Hilton Hotel Austin Northwest Arboretum

Location 8901 Business Park Dr, Austin, TX 78759

Property Features

DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 6600 square feet (613 square meters) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A free area shuttle within 4 mi is available. Free self parking is available. A complete renovation of DoubleTree by Hilton Hotel Austin Northwest Arboretum was completed in 2015. This 3-star Austin hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 4 levels
  • 6600 sq ft of conference space
  • 613 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Austin-Bergstrom Intl. Airport (AUS) (29.1 km / 18.1 mi)
  • Property shuttles: Free area shuttle within 4 mi
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 10:00 AM.

DoubleTree by Hilton Hotel Austin Northwest Arboretum has a restaurant on site.

Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast

Each guestroom is kept vacant for a minimum of 48 hours between bookings

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.95 per person (approximately)
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Austin-NW Plaza/Arboretum Area
  • Holiday Inn Plaza/Arboretum
  • Holiday Inn Plaza/Arboretum Hotel
  • Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
  • DoubleTree Hilton Hotel Austin Northwest Arboretum
  • DoubleTree Hilton Hotel Arboretum
  • DoubleTree Hilton Austin Northwest Arboretum
  • DoubleTree Hilton Arboretum
  • Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
  • Holiday Inn Arboretum
  • DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
  • DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.