"The staff was friendly and helpful. However, I was very disappointed with the cleanliness of our rooms. We discovered a roach in one the bathrooms up ... " More
Heart of Austin
Your stay at this Downtown Austin hotel places you within 2 miles (3 km) of Austin Convention Center and Texas State Capitol. Bob Bullock Texas State History Museum and Blanton Museum of Art are also within 2 miles (3 km).
Renovated in 2016
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.
Comfy beds, WiFi
The 262 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include sofa beds, WiFi, and TVs with satellite channels.
Dec 21, 2020 by Jessica B
I am sorry about the issues you encountered during your stay. Your comments will assist us in understanding where to focus our attention. I hope you will reconsider and stay with us again.
Oct 26, 2020 by Stephanie, GM
Thank you for choosing to stay with us, we appreciate your feedback. We are tickled pink that you enjoyed your stay and we look forward to seeing you again soon.
Dec 22, 2019 by Jessica Beltran
Thank you for the 5 out 5 rating! We look forward to serving you in the future. Have a great day!
Sep 10, 2019 by Kathleen, Manager
We appreciate you choosing us to stay with and we're pleased you enjoyed it! It will be my pleasure to pass along your great rating and comments to our team who I know will appreciate it! We hope to see you again soon!
Jul 8, 2019 by Kathleen, Manager
I'm so sorry you were at all disappointed with your stay at our property. I'd love to address these issue directly however your comments came over anonymously. Do know we are looking at getting a model room set up so we can look forward to an all-suite renovation following! We hope you'll give us another opportunity to host you again.
Jun 19, 2019 by Kathleen, Manager
We certainly appreciate the 5 of 5 rating! Thank you so very much and we hope to see you again soon!
May 20, 2019 by Kathleen, Manager
We appreciate the rating! Thank you for choosing us to stay with and we hope you'll be back with us should your travels find you our way again!
Apr 9, 2019 by Kathleen, Manager
Thank you for taking the time to rate our hotel! We certainly appreciate it and hope you'll be back with us again in the not too distant future!
Due to COVID-19, this propertyās food and beverage options may be limited.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2330 square feet (216 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Austin Downtown South Congress. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Austin Downtown South Congress was completed in October 2016. Smoking is allowed in designated areas at this 3.5-star Austin hotel.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Austin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Austin Downtown South Congress has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.