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Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property
3.5-star hotel near South Congress Avenue

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Bar (on property)
Lobby
Lobby
Lobby
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
300 S Congress Ave, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪1 min walk‬
  • Place, Austin Convention Center
    ‪13 min walk‬
  • Place, University of Texas at Austin
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

View all photos for Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Bedroom, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 463 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub

  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 560 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

TV, pay movies

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(14 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(58 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Hearing Accessible One Bedroom King Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Hearing Accessible One Bedroom King Suite

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King And Double Suite With Roll-In Shower

1 bedroom, premium bedding, pillowtop beds, in-room safe

Mobility/Hearing Accessible King And Double Suite With Roll-In Shower

  • Sleeps 5

View all photos for Suite, 1 King Bed (Peloton Bike)

Suite, 1 King Bed (Peloton Bike) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Peloton Bike)

  • 490 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Embassador Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Bedroom Embassador Suite

  • Sleeps 4

View all photos for Two Queen Two Room Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Queen Two Room Suite

  • Sleeps 6

View all photos for Hearing Accessible Two King Two Bedrooms Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Hearing Accessible Two King Two Bedrooms Suite

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Suite With Tub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Mobility/Hearing Accessible King Suite With Tub

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Two Room Suite With Tub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Mobility/Hearing Accessible Two Queen Two Room Suite With Tub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Two Room Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Hearing Accessible Two Queen Two Room Suite

  • Sleeps 4

View all photos for Two Room Premium King Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Room Premium King Suite

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Premium King Room With Roll In Shower

1 bedroom, premium bedding, pillowtop beds, in-room safe

Mobility/Hearing Accessible Premium King Room With Roll In Shower

  • Sleeps 4

View all photos for Two Room Premium King Suite With City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Room Premium King Suite With City View

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Suite With Roll In Shower

1 bedroom, premium bedding, pillowtop beds, in-room safe

Mobility/Hearing Accessible King Suite With Roll In Shower

  • Sleeps 4

View all photos for King Two Rooms Suite With City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Two Rooms Suite With City View

  • Sleeps 4

View all photos for 2 Room Suite-1 King Bed With Peloton Bike

1 bedroom, premium bedding, pillowtop beds, in-room safe

2 Room Suite-1 King Bed With Peloton Bike

  • Sleeps 4

View all photos for Two-Room King Suite-Non-Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two-Room King Suite-Non-Smoking

  • Sleeps 4

View all photos for Double Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Room

  • Sleeps 1

View all photos for Two Bedrooms Suite With King And Double

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Bedrooms Suite With King And Double

  • Sleeps 5

View all photos for Two Bedrooms Suite With Two Queen And Double

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Bedrooms Suite With Two Queen And Double

  • Sleeps 7

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About the neighborhood

Austin

Heart of Austin.At this Downtown Austin hotel, you'll be within a 5-minute walk of South Congress Avenue and Lady Bird Lake. Also, Palmer Events Center is within half a mile (1 km) and Austin Convention Center is within 2 miles (3 km).

What's nearby

  • South Congress Avenue - 1 min walk - 0.0 miles
  • Austin Convention Center - 13 min walk - 0.7 miles
  • Zilker Park - 3 min drive - 1.2 miles
  • Texas State Capitol - 4 min drive - 1.2 miles
  • University of Texas at Austin - 4 min drive - 2.4 miles

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 16 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Ego's Lounge - ‬3 min walk
  • ‪Sandy's Hamburgers - ‬6 min walk
  • ‪Aussie's Volleybar & Grill - ‬3 min walk
  • ‪Bennu Coffee - ‬4 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

3.5-star hotel near South Congress Avenue
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Event space at this hotel measures 3030 square feet (281 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 9 levels
  • 3030 sq ft of conference space
  • 281 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Hotel Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin-Downtown/Town Hotel
Embassy Suites Austin-Downtown/Town Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Hotel
Hotel Embassy Suites Austin-Downtown/Town Lake Austin
Austin Embassy Suites Austin-Downtown/Town Lake Hotel
Embassy Suites Austin Downtown/Town Lake
Embassy Suites Austin-Downtown/Town Lake Austin
Embassy Suites Austin Town
Embassy Suites Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Hotel
Embassy Suites Hilton Austin Downtown South Congress Hotel
Embassy Suites by Hilton Austin Downtown South Congress Austin
Hotel Embassy Suites by Hilton Austin Downtown South Congress
Embassy Suites by Hilton Austin Downtown South Congress Austin
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites Austin Downtown/Town Lake

Frequently asked questions

How close is Embassy Suites by Hilton Austin Downtown South Congress to the airport?

Embassy Suites by Hilton Austin Downtown South Congress is 10.6 mi (17-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Austin Downtown South Congress?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Austin Downtown South Congress on Nov 23, 2025 start from $130.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Austin Downtown South Congress have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Austin Downtown South Congress.

Does Embassy Suites by Hilton Austin Downtown South Congress offer free breakfast?

Embassy Suites by Hilton Austin Downtown South Congress offers free cooked-to-order breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Embassy Suites by Hilton Austin Downtown South Congress?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton Austin Downtown South Congress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Embassy Suites by Hilton Austin Downtown South Congress?

Free parking is not available at this hotel. Self parking is available for USD 55 per night.

Does Embassy Suites by Hilton Austin Downtown South Congress have a pool?

Embassy Suites by Hilton Austin Downtown South Congress features an indoor pool.

Does Embassy Suites by Hilton Austin Downtown South Congress have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Austin Downtown South Congress have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Austin Downtown South Congress to downtown Austin?

Embassy Suites by Hilton Austin Downtown South Congress is 0.7 mi away from Austin.

Reviews

Embassy Suites by Hilton Austin Downtown South Congress Reviews

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

Reviews

10/10 Excellent

Kenneth, SANTEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Kenneth, SANTEE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food options were nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE PERSONNEL. Great room!
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure your trip days is set
Stayed 1 night in Jul 2025

8/10 Good

Rolando

Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and staff were very efficient
Stayed 2 nights in Aug 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness
Water was off for over 3 hours due to a pipe bursting
Stayed 3 nights in Aug 2025

10/10 Excellent

London, Magnolia

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

Frank

Disliked: Cleanliness
Stayed 3 nights in Jul 2025

4/10 Poor

nicola

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Jeff

Liked: Staff & service
Hidden fees for parking $55 night and pet $75 night
Stayed 2 nights in Jul 2025

8/10 Good

Graciela

Stayed 2 nights in Jul 2025

2/10 Terrible

Kathleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After the first night stay, our room was not serviced; bed not made, no clean towels, room not picked up. After notifying front desk, the bed was made and clean towels were supplied. After the second night, the room again was not serviced, and we were told the housekeeping staff had left for the day. Someone was sent to the room and “made” the bed like my 5 year old great grandson does; the covers were thrown up on the bed.
Stayed 5 nights in Jun 2025

6/10 Okay

Stephanie, Odessa

Traveled with partner
Liked: Cleanliness, staff & service
The hotel only had one elevator it took for ever to get anywhere. It was a super busy weekend too. I am oxygen there was no way I was going up and down 6 flights of stairs. The hotel is not really handicapped friendly. Needs to be updated my room smelled musty. I found out when I got there the elevator has been broken for months. It’s a super pricey hotel for the elevators to be broken. The breakfast was good and the pool is nice. Overall I give this hotel a 5 out of 10
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Stayed 2 nights in Jul 2025

6/10 Okay

Sergio, Rancho Cucamonga

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs improvements in the pool area and rooms. Additionally, the parking structure is unsafe, far from the property, and charges $50 per day for parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

J S

Liked: Amenities
Extremely convenient location. Great staff. Great breakfasts. Large, clean rooms, quiet, very comfy bed. For the price, you simply can’t beat it.
Stayed 6 nights in Jul 2025

6/10 Okay

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Room and breakfast were wonderful but long wait on elevator because only one working and having to pay $55 a night to park was ridiculous!!
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was great! Very spacious Finn’s and very clean. Parking garage is not connected to the property. You have to walk around the building.
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Traveled with family
Easy to get to trail around the lake. Wonderful cooked breakfast and made to order omelets. Great stay. Will return.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer, Kaukauna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby area is beautiful, although the rooms could use some work. It was dirty in some areas and the room had a strong musty smell that we never got used to. We didn't have enough shampoo and conditioner for the 1 night we stayed. The breakfast was amazing, probably the best hotel included breakfast we've ever had. The made to order omelets was a nice touch. Conveniently located for walking around to shop, dine, and watch the bats at dusk.
Stayed 1 night in Jul 2025