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4.3 out of 5

"Close to Cuyahoga National Park. My only complaint is there was no shower gel in the bottle when I was getting my shower. All else was great! " More

By a verified traveler on Wed 13 Oct 2021

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Hotel Description

Hotel near Cuyahoga Valley National Park in Richfield

In Richfield

Within 3 miles (5 km) of this Richfield hotel, you'll find Cuyahoga Valley National Park and Sleepy Hollow Golf Course. Also, Furnace Run Metro Park is within 3 miles (5 km) and Brecksville Reservation is within 6 miles (10 km).

Free perks

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 67 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Dec 10 - Dec 11

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel

Everyone (5) Couples (2) Family (5)
4 out of 5
Close to Cuyahoga National Park. My only complaint is there was no shower gel in the bottle when I was getting my shower. All else was great!

Posted by on Oct 13, 2021

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Comment from Hotel Management

Oct 13, 2021 by Janet, Sales

We apologize for the no shower gel and are glad that all else was well.

4 out of 5
Checking in was easy and efficient and their staff was friendly and efficient. I wish they would have informed me at check-in that hair dryers are held at the front desk and must be requested.

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 7, 2021 by Janet, Sales

We apologize for the hair dryer policy. We will be eventually putting them back in the rooms and are sorry for the inconvenience.

5 out of 5

Posted by on Aug 5, 2021

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5 out of 5
In spite of the pademic, we were able to sit inside and enjoy our breakfast

Posted by , from Erie, IL on Sep 30, 2020

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Comment from Hotel Management

Sep 30, 2020 by Janet, Sales

Thank you for the five stars and we're glad that you enjoyed our breakfast! Janet Wise Director of Sales

4 out of 5
My daughter was especially restless that night and was impossible to sleep with. I called down and requested a cot be brought up. I had to get something out of the car and passed the front desk concierge struggling to wrestle this huge bed on wheels into the elevator for me. It was a struggle. Not one eye roll, no attitude, just kind service was rendered. The bed worked great and the extra service was very appreciated.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 7, 2020 by Janet, Sales

Thank you for the four stars and I’m glad that our staff was helpful.

5 out of 5
Marked improvement to when this Motel 6/Holiday Inn complex was built. Motel 6 incident, years ago was horrific and surprisingly unprofessional. This Holiday Inn this week was hospitality above and beyond professional. The King-sized bed was more comfortable than home and the breakfast was really good for a self serve accommodation! I will definitely consider a future stay at a Holiday Inn!

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 13, 2019 by Janet, Sales

Thank you for the five stars and we’re glad that you enjoyed your stay in our newly renovated property.

2 out of 5
Our bed was very uncomfortable... mattress was very lumpy

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 22, 2019 by Janet, Sales

I apologize that you found your bed to be uncomfortable. We are in the process of replacing all of them.

4 out of 5
Holiday Inn is my favorite hotel anywhere. clean, well maintained, nice breakfast selection.

Posted by on Aug 4, 2018

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Comment from Hotel Management

Aug 6, 2018 by Janet, Sales

Thank you for the four stars and kind words.

5 out of 5
Three nights. Very convenient location. Great breakfast esp for families. Room nicely appointed and very clean. Will stop again and definitely recommend.

Posted by on Jun 13, 2016

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Comment from Hotel Management

Jun 14, 2016 by Janet Wise

Thank you for the five stars and kind words. I'm glad that you enjoyed your stay.

4 out of 5

What we expected.

Pros: confortable
Cons: sauna
Location: national park and lake erie
Did not fail us. Young lady who checked us in quite late was extremely pleasant, friendly. Sauna which we had looked forward to was not working. Had trouble getting the gentleman at the front desk to believe us when we reported it wasn't working. Excellent except the gentlemen and the sauna.

Posted by on Oct 4, 2015

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Comment from Hotel Management

Oct 8, 2015 by Janet

Thank you for the review and I will follow up.

About the Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel

Location 5171 Brecksville Road, Richfield, OH 44286

Property Features

Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe. Free self parking is available. This Richfield hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel offers 67 accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Holiday Inn Express Hotel & Suites Cleveland - Richfield, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Cleveland Richfield
  • Holiday Inn Express Hotel Cleveland Richfield
  • Holiday Inn Express Hotel Suites Cleveland Richfield
  • Express Cleveland Richfield
  • Holiday Inn Express Hotel Suites Cleveland Richfield

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.