Explore top 2026 5 Star Hotels in Maroma

"Overall, the stay was 4/5. The room was cleaned every day which we really liked. The only downfall is making reservations for the dinner. They only take."

"Perfectly maintained property with attentive and kind staff."

"Tired property,cold food , unhelpful staff , slow checkin , rooms weren’t put together we were in different blocks which was unhelpful with kids , the water park and kids amenities are very good but in a separate area so if you have a range of ages also not helpful but it’s what your paying for, adults it’s a average hotel but good for kids if all the adults want to sit in a water park the whole holiday it’s fine , no ice cream or lolly’s around the pool again only in some restaurants and the water park ,we thought sunrise was better mini water park near the adults pool mini activities club by the pool and a separate kids club better to pay a day pass for the grand and stay at sunrise the ice cream man comes around the pools and you can eat in your swimsuit to save getting changed in one restaurant not so many elite members taking the beds and nicer beach at sunrise and canoes and boats free of charge , save your money and go there instead , the room credits are a rip off and don’t get taken in by the extra room credit to look at the elite programme it’s hard to use up and the money you pay to use the credit it works out cheaper to book outside the resort as we did , full of weddings which they prioritise over hotel guests at checkout they try to upsell again to come back beware , very drunk people in the lobby area , if your food is cold and send it back they just reheat it rather than replacing it not good which was nearly every restaurant, habibbi was the best service "

"stayed here in 2022, awesome experience. now with their mega expansion and not enough employees, not even a decent stay. list was too long. Stay somewhere else."

"We apparently traveled to Cancun wrong time of year. There was so much seaweed. There was no use of the beach. No swimming was allowed. The pools are fantastic. The staff was great. The food was amazing. Just sad. We couldn’t use the beach."

"Family friendly Good buffet Good pools"