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InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property
Upscale beachfront hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

Private beach, white sand, beach umbrellas, beach towels
Property video
Egyptian cotton sheets, premium bedding, down comforters, minibar
Private beach, white sand, beach umbrellas, beach towels
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Place, Arrecifes de Cozumel National Park
    ‪1 min walk‬
  • Place, Discover Mexico Cozumel Park
    ‪14 min walk‬
  • Place, Cozumel Butterfly & Botanical Gardens
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Premium Room, 2 Queen Beds (Seafront, Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Seafront, Outdoor Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Beach view

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds, Pool Access

9.0 out of 10
Wonderful
(14 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible

Balcony view

Classic Room, 2 Queen Beds, Accessible

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Reef View with Beach Access)

10.0 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Premium Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(31 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Premium Room, 1 King Bed (Seafront, Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Seafront, Beach Access)

9.8 out of 10
Exceptional
(8 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Beach view

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(11 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Seafront, Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Seafront, Beach Access)

9.2 out of 10
Wonderful
(10 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Beach view

View all photos for Premium Room, 1 King Bed (Seafront, Outdoor Shower)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed (Seafront, Outdoor Shower)

8.6 out of 10
Excellent
(11 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Beach view

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Beach view

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Queen Beds (Reef View with Beach Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Beach view

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Reef, Beach Access)

  • 969 sq ft
  • Sleeps 2
  • 1 King Bed
  • Beach view

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed

  • 1302 sq ft
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Classic Room

Room amenity

Classic Room

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Ocean View

  • 818 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Ocean view

View all photos for Junior Suite, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 969 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

About the neighborhood

Cozumel

Beachfront retreat .You'll find Arrecifes de Cozumel National Park and Discover Mexico Cozumel Park within a 15-minute walk of this Cozumel hotel. Cozumel Butterfly & Botanical Gardens and We B Divin' Cozumel are also within 2 miles (3 km).

What's nearby

  • Arrecifes de Cozumel National Park - 1 min walk - 0.1 miles
  • Discover Mexico Cozumel Park - 14 min walk - 0.8 miles
  • Cozumel Butterfly & Botanical Gardens - 16 min walk - 0.9 miles
  • Puerta Maya Maritime Terminal - 5 min drive - 2.7 miles
  • Cha'an Ka'an Observatory of Cozumel - 6 min drive - 3.1 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Margaritaville - ‬10 min drive
  • ‪Three Amigos Cozumel - ‬9 min drive
  • ‪Al Chile - ‬9 min drive
  • ‪Blue Iguana Cantina - ‬10 min drive
  • ‪Half Señor Frog´s - ‬9 min drive

About this property

InterContinental Presidente Cozumel Resort Spa by IHG

Upscale beachfront hotel with 2 outdoor pools
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cozumel Resort Spa by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. This luxury hotel also offers outdoor tennis courts, a fitness center, and a garden. Self parking and valet parking are free. A complete renovation of InterContinental Presidente Cozumel Resort Spa by IHG was completed in September 2023.

This 5-star Cozumel hotel is smoke free.

  • 221 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 5709 sq ft of conference space
  • 530 sq m of conference space
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorized watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

Frequently asked questions

How close is InterContinental Presidente Cozumel Resort Spa by IHG to the airport?

InterContinental Presidente Cozumel Resort Spa by IHG is 8.4 mi (26-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Presidente Cozumel Resort Spa by IHG?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cozumel Resort Spa by IHG on Feb 25, 2026 start from $289.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Presidente Cozumel Resort Spa by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Presidente Cozumel Resort Spa by IHG.

How close is InterContinental Presidente Cozumel Resort Spa by IHG to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does InterContinental Presidente Cozumel Resort Spa by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Presidente Cozumel Resort Spa by IHG, but buffet breakfast is offered for a fee of USD 28 for adults and USD 14 for children. It's available every day from 7 AM to 11 AM.

Is there a casino at InterContinental Presidente Cozumel Resort Spa by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Presidente Cozumel Resort Spa by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at InterContinental Presidente Cozumel Resort Spa by IHG?

This hotel offers free self parking and valet parking.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a pool?

InterContinental Presidente Cozumel Resort Spa by IHG features 2 outdoor pools.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a restaurant?

There are 4 onsite restaurants, offering options like Italian cuisine and ocean views.

Does InterContinental Presidente Cozumel Resort Spa by IHG have a spa?

This hotel has a spa, which features aromatherapy, deep-tissue massages, and hydrotherapy.

How close is InterContinental Presidente Cozumel Resort Spa by IHG to downtown Cozumel?

InterContinental Presidente Cozumel Resort Spa by IHG is 4.6 mi away from Cozumel.

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1005 reviews
Rating 8 - Good. 122 out of 1005 reviews
Rating 6 - Okay. 42 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

THANHTRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like usual we enjoyed the time in Presidente. The staffs made us feel like we are home away from home. Jobs well done. Yazmin, Sebastian and Diego are the best. See you next month Nancy Ho
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at this hotel and it’s officially my favorite in Cozumel! Epic tropical landscaping lead you to a very modern hotel with a very welcoming staff ! Rooms are impeccably clean, large and recently remodeled! The breakfast buffet has been improved since last and was totally worth it! Awesome is right offshore of the beach ! I would 110% recommend and will absolutely be back! Side note the tennis court is one of coolest ones I have ever seen
Stayed 2 nights in Sep 2025

10/10 Excellent

Davin John

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 6 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place never disappoints! Beautiful, clean, amazing service! Upgraded us for a cheap price. Snorkeling is top notch right at the hotel. Saw multiple sting ray, puffer fish, lion fish, and even a nurse shark! Love it here!
Stayed 6 nights in Oct 2025

10/10 Excellent

Kevin Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one thing that stands out is the housekeeping staff and service. They kept the rooms clean and were very thorough. They kept the room stocked when the necessities...we never had to request for toilet paper, clean towels, or water.
Stayed 7 nights in Sep 2025

10/10 Excellent

JUSTIN, Magnolia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING
Stayed 4 nights in Oct 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest review... 5 stars is not enough... I'm serious you can stop looking for a place to try this is the one. My room was the classic and the more economic choice but it had an amazing ocean view I was in disbelief. Everything was clean and new like it is updated nicely. The staff was so humble and happy to help thanks Hilario.
Stayed 5 nights in Oct 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat visitor. We love this place!
Stayed 4 nights in Sep 2025

10/10 Excellent

Mariano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Sep 2025

10/10 Excellent

ANDRES, SAN PEDRO GARZA GARCIA

Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option. Always the best in Cozumel
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at the Presidente, and it was even better this time around! We come during the rainy season ON PURPOSE to keep the crowds at bay. The property has changed a bit with the addition of the new spa building (4 years ago)- nicely appointed, with 3 plunge pools hot/normal/cold in a quiet section of the property. While I was relaxing by the pools listening to the rain and the birds, it sounded exactly like one of those soundtracks that you hear on a meditation app, except this was real! For those who haven't been to the property, everything is close together with coral rock in between. You won't have to walk far to get to any place on the property and with the coral rock pavement you wont have to worry about slipping even in the rain! I also have arthritis and they use ramps extensively which make a nice alternative to stairs- if you hate stairs, this is your place!
Plunge pools at Ikal Spa
The Hawk Guy at Caribe (keeps the crows away)
Plunge pools at Ikal Spa
Our Room 5203
Stayed 6 nights in Sep 2025

10/10 Excellent

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel in one of the best snorkeling areas in Mexico. Highly recommended!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jorge, Mexico City

Stayed 4 nights in Sep 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Franci, Placitas

Stayed 7 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and attentive. Great customer service !
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian

Stayed 3 nights in Aug 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Aug 2025

6/10 Okay

Maxim

Liked: Amenities
Stayed 8 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with snorkeling right there and nice pools. They are reasonable as well. We didn’t like our room service and they comped us. Very pleased overall!
Stayed 6 nights in Aug 2025

10/10 Excellent

Annamia

Stayed 3 nights in Aug 2025

10/10 Excellent

Julian Jorge Lazalde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim

Business traveler
Liked: Staff & service, room comfort
Stayed 8 nights in Aug 2025

8/10 Good

Carin

Liked: Staff & service, amenities, property conditions & facilities
Wonderful and quiet and peaceful. Appreciated boxed water instead of bottles and fewer single use plastic items. Scuba shop was fantastic and had a couple of days of nice diving, but you can tell the cruise ships are causing reef degradation. Service was fantastic and I felt well cared for. Bed lovely. Heavenly scent in the room. My one criticism is the food and drinks. There are four restaurants and I tried them all. I’m not an overly picky person I don’t think, but I really struggled at all of them. Somehow even the breakfast buffet was super bland and even fruit juice and coffee tasted very watered down. Everything was over fried and burned tasting. The seafood was the best but honestly fried when it could have been grilled a lot of the time. The cochinita pibil was the best dish. That I could recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

MIRIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas muy cómodas y la comida deliciosa en todos los restaurantes
Stayed 6 nights in Aug 2025