Explore top 2026 5 Star Hotels in Downtown Austin

"The room was very small, but did the job"

"Staff was awesome, but for one night and cheap not bad . But rooms are old and need updating and hotel also needs updating tv was not working in our room . Front main door had big gaps and wind and light is coming through our room . Ac was great."

"Customer service was top notch. The tall guy at checkin has the best personality. I tried to get his name later but he was always working and moving quickly. Valet, 10/10, Room was the same. Will definitely stay here again. Close to everything "

"Rey helpful staff. Above and beyond."

"Upscale vibes. Restroom left much to be desired. Hotel is plenty close to city action. Staff was polite and helpful despite being very busy. "

"We had a great stay for 3 nights here. We checked in late and appreciated the front desk taking care of us. We really enjoyed the room we had on a corner, 5th floor- yes, you could hear music and noise on the weekend, but IT"S AUSTIN, we were fine with it and mostly out enjoying the city anyway. Good location in terms of walkability to some great spots around us. The pool area was very pretty, we wished there was a hot tub. We had a drink and snack up on the top floor and the view and vibes were nice, the bartender made a good martini. The parking is valet only which was a bit of an ordeal just to wait for someone to get to you, then get your car- they never sent us the text to be able to pre-get our vehicle when we needed it though we brought it up several times. They were very nice about it all. Overall we would recommend and could see staying here again on a future visit to Austin."