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Sunshine City Prince Hotel

Property class: 4
4-star hotel near Chiikawa Park, connected to a shopping center

Choose dates to view prices

Photo gallery for Sunshine City Prince Hotel

Exterior
33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor) | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers
Bar (on property)
Exterior
33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
3-1-5 Higashi-ikebukuro, Toshima-ku, Tokyo, Tokyo-to, 170-8440
  • Place, Sunshine City Shopping Mall
    ‪1 min walk‬
  • Place, Sunshine 60 Observatory
    ‪1 min walk‬
  • Place, Sunshine Aquarium
    ‪4 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪51 min drive‬

Room options

View all photos for City Floor Semi Double Room (17th-24th Floor)

Down comforters, in-room safe, blackout drapes, iron/ironing board

City Floor Semi Double Room (17th-24th Floor)

  • Sleeps 2
  • Free WiFi

View all photos for City Floor Twin Room B (10th-24th Floor)

Down comforters, in-room safe, blackout drapes, iron/ironing board

City Floor Twin Room B (10th-24th Floor)

  • Sleeps 2
  • Free WiFi

View all photos for Sunshine Floor Twin Room B (26th-32th Floor)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Sunshine Floor Twin Room B (26th-32th Floor)

  • Sleeps 2
  • Free WiFi

View all photos for Sunshine Floor Twin Room A (26-32F)[Corner Room]

Down comforters, in-room safe, blackout drapes, iron/ironing board

Sunshine Floor Twin Room A (26-32F)[Corner Room]

  • Sleeps 3
  • Free WiFi

View all photos for Panorama Floor Semi Double Room（33-37F）

Down comforters, in-room safe, blackout drapes, iron/ironing board

Panorama Floor Semi Double Room（33-37F）

  • Sleeps 2
  • Free WiFi

View all photos for 33th-36th Twin Room, Non-Smoking (Panorama Floor)

33th-36th Twin Room, Non-Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

33th-36th Twin Room, Non-Smoking (Panorama Floor)

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for 36th-37th Double Room, Non-Smoking (Panorama Floor)

36th-37th Double Room, Non-Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

36th-37th Double Room, Non-Smoking (Panorama Floor)

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for 33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

33th-37th Semi Double Room, Non-Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

33th-37th Semi Double Room, Non-Smoking (Panorama Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for 33th-37th Quad Room, Non-Smoking (Panorama Floor)

33th-37th Quad Room, Non-Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

33th-37th Quad Room, Non-Smoking (Panorama Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free wired internet

View all photos for Sunshine Floor Double Room（30-32F）

Down comforters, in-room safe, blackout drapes, iron/ironing board

Sunshine Floor Double Room（30-32F）

  • Sleeps 2
  • Free WiFi

View all photos for 26th-32th Semi-Double Room, Non-Smoking (High Floor)

26th-32th Semi-Double Room, Non-Smoking (High Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

26th-32th Semi-Double Room, Non-Smoking (High Floor)

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for 30th-32th Double Room, Non-Smoking (High Floor)

30th-32th Double Room, Non-Smoking (High Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

30th-32th Double Room, Non-Smoking (High Floor)

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for 26th-32th Deluxe Twin Room, Non-Smoking (High Floor)

26th-32th Deluxe Twin Room, Non-Smoking (High Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

26th-32th Deluxe Twin Room, Non-Smoking (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for 26th-32th Superior Twin Room, Non-Smoking (High Floor)

26th-32th Superior Twin Room, Non-Smoking (High Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

26th-32th Superior Twin Room, Non-Smoking (High Floor)

  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for 26th-32th Twin Room, Non Smoking (High Floor)

Down comforters, in-room safe, blackout drapes, iron/ironing board

26th-32th Twin Room, Non Smoking (High Floor)

8.0 out of 10
Very good
(14 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Sunshine Floor Twin Room S（26-28・32F）

Down comforters, in-room safe, blackout drapes, iron/ironing board

Sunshine Floor Twin Room S（26-28・32F）

  • Sleeps 2
  • Free WiFi

View all photos for City Floor Twin Room A (7th-9th Floors)[Corner Room]

Down comforters, in-room safe, blackout drapes, iron/ironing board

City Floor Twin Room A (7th-9th Floors)[Corner Room]

  • Sleeps 3
  • Free WiFi

View all photos for City Floor Twin Room B (7th-9th Floors)

Down comforters, in-room safe, blackout drapes, iron/ironing board

City Floor Twin Room B (7th-9th Floors)

  • Sleeps 2
  • Free WiFi

View all photos for City Floor Semi Double Room (7th-9th Floors)

Down comforters, in-room safe, blackout drapes, iron/ironing board

City Floor Semi Double Room (7th-9th Floors)

  • Sleeps 2
  • Free WiFi

View all photos for City Floor Twin Room A (10th-24th Floor)[Corner Room]

Down comforters, in-room safe, blackout drapes, iron/ironing board

City Floor Twin Room A (10th-24th Floor)[Corner Room]

  • Sleeps 3
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (10th-24th)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Twin Room, Non Smoking (10th-24th)

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for 10th-24th Deluxe Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

10th-24th Deluxe Twin Room, Non Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 315 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for 10th-16th Economy Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

10th-16th Economy Twin Room, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for 17th-24th Superior Twin Room, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

17th-24th Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for 17th-24th Semi-Double Room, Non Smoking

Down comforters, in-room safe, blackout drapes, iron/ironing board

17th-24th Semi-Double Room, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for 33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor) | Down comforters, in-room safe, blackout drapes, iron/ironing board

33th-37th Deluxe Twin Room, Non Smoking (Panorama Floor)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Japanese Suite Room - Non-Smoking

Japanese Suite Room - Non-Smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Japanese Suite Room - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons
  • Free wired internet

View all photos for Japanese Western Room - Non-Smoking

Japanese Western Room - Non-Smoking | Down comforters, in-room safe, blackout drapes, iron/ironing board

Japanese Western Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 4 Twin Futons
  • Free wired internet

View all photos for Panorama Floor Fourth Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

Panorama Floor Fourth Room

  • Sleeps 4
  • Free WiFi

View all photos for Panorama Floor Twin Room B（33-36F）

Down comforters, in-room safe, blackout drapes, iron/ironing board

Panorama Floor Twin Room B（33-36F）

  • Sleeps 2
  • Free WiFi

View all photos for Panorama Floor Double Room（36-37F）

Down comforters, in-room safe, blackout drapes, iron/ironing board

Panorama Floor Double Room（36-37F）

  • Sleeps 2
  • Free WiFi

View all photos for Sunshine Floor Semi Double Room（26-32F）

Down comforters, in-room safe, blackout drapes, iron/ironing board

Sunshine Floor Semi Double Room（26-32F）

  • Sleeps 2
  • Free WiFi

View all photos for City Floor Japanese Style Room（6-10F）

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

City Floor Japanese Style Room（6-10F）

  • Sleeps 6
  • Free WiFi

View all photos for Triple City Floor Triple Room A (10F-24F)

Down comforters, in-room safe, blackout drapes, iron/ironing board

Triple City Floor Triple Room A (10F-24F)

  • Sleeps 3
  • Free wired internet

City Floor Hollywood Twin Room B

  • Sleeps 2
  • Free wired internet

View all photos for City Floor Japanese And Western Style Room

Down comforters, in-room safe, blackout drapes, iron/ironing board

City Floor Japanese And Western Style Room

  • Sleeps 6
  • Free WiFi

View all photos for City Floor Twin Room C (10-16F)

Down comforters, in-room safe, blackout drapes, iron/ironing board

City Floor Twin Room C (10-16F)

  • Sleeps 2
  • Free WiFi

View all photos for Panorama Floor Twin Room A（33-37F）[Corner Room]

Down comforters, in-room safe, blackout drapes, iron/ironing board

Panorama Floor Twin Room A（33-37F）[Corner Room]

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Tokyo

City center stay.A stay at this Toshima hotel places you steps from Sunshine Aquarium and within a 5-minute walk of Chiikawa Park. Also, Anime Tokyo Station is within half a mile (1 km) and TOBU Department Store is within 2 miles (3 km).

What's nearby

  • Sunshine City Shopping Mall - 1 min walk - 0.0 miles
  • Sunshine 60 Observatory - 1 min walk - 0.1 miles
  • Sunshine Aquarium - 4 min walk - 0.3 miles
  • Anime Tokyo Station - 9 min walk - 0.5 miles
  • Waseda University - 5 min drive - 1.3 miles

Getting around

  • Ikebukuro Station - 8 min walk
  • Higashi-ikebukuro Station - 8 min walk
  • Narita Intl. Airport (NRT) - 81 min drive

Restaurants

  • ‪マクドナルド - ‬5 min walk
  • ‪Tully's Coffee - ‬4 min walk
  • ‪メゾンカイザー (Maison Kayser) - ‬6 min walk
  • ‪杵屋 - ‬4 min walk
  • ‪シェフズ パレット - ‬1 min walk

About this property

Sunshine City Prince Hotel

4-star hotel near Chiikawa Park, connected to a shopping center
There are 4 restaurants on site, along with a grocery/convenience store. WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Sunshine City Prince Hotel. Parking is available for a fee.

This 4-star Tokyo hotel is smoke free.

  • 1085 guestrooms or units
  • 37 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1980
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Sunshine City Prince Hotel offers 1085 accommodations, which are accessible via exterior corridors and feature safes and slippers. Beds feature down comforters. 22-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night)
  • Covered extended parking on site (JPY 2,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
  • 4 restaurants
  • Coffee and tea in common areas

Things to do

  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • 22-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for 1000 JPY. The breakfast fee for children ages 0-3 is at no charge.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2000 for children
  • Covered self parking fee: JPY 2000 per night
  • Covered extended parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts).

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Hotel Sunshine
Sunshine City Prince Hotel Ikebukuro Tokyo
Sunshine City Prince Ikebukuro Tokyo
Sunshine Prince
Sunshine Prince Hotel
Sunshine City Prince Hotel
Sunshine City Prince
Sunshine City Prince Hotel Tokyo
Sunshine City Prince Tokyo
Sunshine City Prince
Sunshine City Prince Hotel Hotel
Sunshine City Prince Hotel Tokyo
Sunshine City Prince Hotel Hotel Tokyo

Frequently asked questions

How close is Sunshine City Prince Hotel to the airport?

Sunshine City Prince Hotel is 18.9 mi (51-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Sunshine City Prince Hotel?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Sunshine City Prince Hotel on May 6, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sunshine City Prince Hotel have an airport shuttle?

Airport shuttle services are not available at Sunshine City Prince Hotel.

How close is Sunshine City Prince Hotel to the beach?

This hotel is 11.1 mi (34-min drive) from Odaiba Beach Park.

Does Sunshine City Prince Hotel offer free breakfast?

Free breakfast isn’t provided at Sunshine City Prince Hotel, but buffet breakfast is offered for a fee of JPY 3000 for adults and JPY 2000 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Sunshine City Prince Hotel?

No, there is no casino at this hotel.

What time is check-in at Sunshine City Prince Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Sunshine City Prince Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night. Extended parking is available for JPY 2000 per night.

Does Sunshine City Prince Hotel have a pool?

Sunshine City Prince Hotel does not have a pool.

Does Sunshine City Prince Hotel have a restaurant?

Yes, there are 4 restaurants on site.

Does Sunshine City Prince Hotel have a spa?

There are no spa services available at this hotel.

How close is Sunshine City Prince Hotel to downtown Tokyo?

Sunshine City Prince Hotel is 4.3 mi away from Tokyo.

Sunshine City Prince Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1132 reviews
Rating 8 - Good. 340 out of 1132 reviews
Rating 6 - Okay. 111 out of 1132 reviews
Rating 4 - Poor. 25 out of 1132 reviews
Rating 2 - Terrible. 16 out of 1132 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Supranee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I don’t like is that there is no closet in the room.
Stayed 4 nights in Jan 2026

8/10 Good

Wing Sum

Stayed 8 nights in Jan 2026

10/10 Excellent

Kelton

Stayed 3 nights in Jan 2026

10/10 Excellent

Lawton

Liked: Cleanliness, staff & service, amenities
Room was spotless and all amenities were always filled. Staff was extremely courteous and I had no communication issues despite not speaking Japanese. The FamilyMart on the first floor was very convenient.
Stayed 8 nights in Jan 2026

10/10 Excellent

Sherillou

Stayed 1 night in Jan 2026

10/10 Excellent

Po Yu

Stayed 2 nights in Jan 2026

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We’ve stayed here several times through the years. The location for shopping is great! The hotel rooms are decent. The one thing that remains consistent is the staff is NOT friendly at all. First I thought maybe it’s the language barrier but we stayed at the hotel metropolitan Ikebukuro last year and the staff was so welcoming and friendly even though there was a language barrier. Maybe improve your customer service.
Stayed 3 nights in Jan 2026

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
location
Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities
One of our favourite stays, this hotel is so well located above Sunshine City. Great rooms and I was lucky and had a high floor with a view of Fuji.
Stayed 2 nights in Jan 2026

8/10 Good

yushen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
room is spacious, clean. staff are very nice. there is shuttle to both airports so it’s a huge plus. downside is the location, seems not super close to transit, google map always asked us to walk more than 15 minutes in all the routes.
Stayed 1 night in Dec 2025

10/10 Excellent

shogo

Liked: Cleanliness, staff & service, property conditions & facilities
サンシャインにホテル内から直接アクセスできて赤ちゃん連れにはとても便利でした。
Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Stayed 2 nights in Jan 2026

10/10 Excellent

Lizette, jurupa valley

Stayed 11 nights in Dec 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal
Stayed 1 night in Nov 2025

6/10 Okay

adoma

Stayed 5 nights in Sep 2025

10/10 Excellent

Ben

Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Stayed 4 nights in Dec 2025

10/10 Excellent

Stacie

Stayed 7 nights in Dec 2025

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, corner room was quite spacious for a family of 4. Convenient location, with Blackcat on the 2nd floor, and 7-11 and a cafeteria in the annex tower. 5 min walk to Shinagawa station.
Stayed 2 nights in Dec 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Todd

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was truly the worst. I never saw such a long line of people waiting to check in to a hotel in my life. It was like waiting for a ride at Disneyland. It took more than 45 minutes. I was unsure whether to try the check in machine but it didn’t seem to be much faster. I know some might say well you can always arrive off peak hours but when you’re coming from somewhere else having to check out by 11am, you just need to check in to your next hotel as soon as possible. I honestly didn’t see anything about the hotel that justifies such demand. To me it was a very typical hotel, good location, and served by the airport limo bus. My first impression when I got there was I made a mistake booking here. They need to put their corporate heads together and seriously rethink their whole process and infrastructure. They need way more self service kiosk, maybe triple or quadruple the number, and they need to increase the check in staff by at least 50%. But of course that costs money and then this hotel just becomes more expensive, right? I thought the Japanese people were very efficient but this was a glaring exception.
Stayed 1 night in Dec 2025

10/10 Excellent

Monique

Stayed 6 nights in Nov 2025

10/10 Excellent

Doris

Stayed 1 night in Dec 2025