4/10 Poor
Emily W.
Aug 10, 2025
Disliked: Cleanliness
Filthy Home - needs attention before renting out again
While the location of the home was beautiful and the amenities were appreciated, I must express my disappointment with the overall cleanliness of the property. I don’t typically leave reviews, but in this case, I feel it’s necessary to share my experience.As the owner of a residential cleaning company, I’m well-acquainted with the standards expected for rental turnovers. Unfortunately, this property fell far below those standards. Upon arrival, we encountered a level of filth that was both unacceptable and distressing. What was intended to be a relaxing getaway quickly turned into a stressful experience. The poor upkeep even raised concerns about the potential presence of bed bugs.I contacted the owner to address these issues, but the response I received felt automated and impersonal, lacking any real acknowledgment of our concerns. This only added to our frustration.Given the condition of the home, I believe some form of compensation is warranted. I’ve documented the issues with photos and am happy to provide them upon request.It’s concerning that the property was approved for rental in its current state. It clearly requires a deep clean—not just a routine turnover—before it’s rented again. Based on this experience and the dismissive response we received, I do not plan to book through Vacasa in the future.




Emily W.
Stayed 2 nights in Aug 2025