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Urbana Hotel

2.0 star property
Hotel near Port of San Juan in San Juan

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Photo gallery for Urbana Hotel

City view
Hallway
Exterior
Exterior
Shower, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
102 C. Pelayo, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪7 min walk‬
  • Place, Luis Muñoz Rivera Park
    ‪9 min walk‬
  • Place, Escambron Beach
    ‪12 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Basic Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Basic Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, free WiFi, bed sheets

Deluxe Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Juan

San Juan Antiguo stay.Within a 15-minute walk of this San Juan Antiguo hotel, you'll find Port of San Juan and Escambron Beach. Condado Beach and Puerto Rico Convention Center are also within 3 miles (5 km).

What's nearby

  • Port of San Juan - 7 min walk - 0.4 miles
  • El Capitolio - 9 min walk - 0.5 miles
  • Luis Muñoz Rivera Park - 9 min walk - 0.5 miles
  • Escambron Beach - 12 min walk - 0.7 miles
  • Pan American Pier - 3 min drive - 1.8 miles

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

Restaurants

  • ‪El Hamburger - ‬8 min walk
  • ‪Tostado* - ‬2 min walk
  • ‪Celeste - ‬1 min walk
  • ‪Bahia Tropical - ‬8 min walk
  • ‪El Mex - ‬1 min walk

About this property

Urbana Hotel

Hotel near Port of San Juan in San Juan
Urbana Hotel offers its guests concierge services. The front desk is open around the clock. Self parking is free.

This San Juan hotel is smoke free.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
Urbana Hotel offers 20 accommodations with air conditioning. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Accessibility

  • No elevator

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbana Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 15 percent

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Urbana Hotel Hotel
Urbana Hotel San Juan
Urbana Hotel Hotel San Juan

Frequently asked questions

How close is Urbana Hotel to the airport?

Urbana Hotel is 7.6 mi (17-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

Does Urbana Hotel have an airport shuttle?

Airport shuttle services are not available at Urbana Hotel.

How close is Urbana Hotel to the beach?

This hotel is a short 14-minute walk from Escambron Beach and 1.5 mi (3-min drive) from Condado Beach. Don't forget your sunscreen!

Does Urbana Hotel offer free breakfast?

Urbana Hotel does not offer free breakfast.

Is there a casino at Urbana Hotel?

No, there is no casino at this hotel, but Casino Metro (3-min drive) and Sheraton Casino (3-min drive) are nearby.

What time is check-in at Urbana Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Urbana Hotel?

This hotel offers free self parking.

Does Urbana Hotel have a pool?

Urbana Hotel does not have a pool.

Does Urbana Hotel have a spa?

There are no spa services available at this hotel.

How close is Urbana Hotel to downtown San Juan?

Urbana Hotel is 1.1 mi away from San Juan.

Urbana Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 236 out of 402 reviews
Rating 8 - Good. 67 out of 402 reviews
Rating 6 - Okay. 58 out of 402 reviews
Rating 4 - Poor. 20 out of 402 reviews
Rating 2 - Terrible. 21 out of 402 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Felipe

Business traveler
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Siro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Up and coming area.
Stayed 1 night in Sep 2025

2/10 Terrible

Tony

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No water... area unsafe... had a 9in nail puncture my shoe on walkway
Stayed 6 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was different from the pics.. thought I would get windows and balcony.. nope we just got a simple room but manageable.. clean and easy to locate
Stayed 3 nights in Sep 2025

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Sep 2025

10/10 Excellent

Gianina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was skeptical based on reviews but I stood at the Urbana and I had a lot of hot water and the AC was great I even had to turn it off periodically from being too cold. The area does get nosey on Saturdays and Sundays. Aside from that great stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brieanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and informative, the room was clean, and there were places to eat nearby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025

10/10 Excellent

Deyanira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto todo. La locación y el servicio. segunda ves quedándome en esa área.
Stayed 1 night in Sep 2025

10/10 Excellent

Aleksandra

Stayed 4 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and property. Kind staff. Great location
Stayed 4 nights in Aug 2025

8/10 Good

brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had tv, gated and code doors
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra Evette, Springfield

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I rented a deluxe room and it was a jail cell room with no windows
Stayed 3 nights in Aug 2025

6/10 Okay

Claudia

Traveled with group
It could be better
Stayed 1 night in Aug 2025

10/10 Excellent

Isamar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel very much.
Stayed 3 nights in Aug 2025

8/10 Good

Cristhy Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urbana is a cozy and welcoming place with such kind, attentive staff. The only small issues were that the hot water wasn’t always consistent and at night some outside noise and music could be heard in the room, but overall it was a pleasant stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of Urbana Hotel was amazing and so welcoming but allowed you space to breathe. They let it be known that they are available for you 24/7 which I witness when I locked myself out of my room at 12:30, and sure enough they made me a key by the time I walked around the corner to the office. I’m not sure if it was a coincidence but it was an all female staff from what I could see. And a private parking lot next to the checkin office if you do decide to rent a car on your stay. I will definitely be returning.
Stayed 2 nights in Aug 2025

6/10 Okay

Fryeda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It's really nice since the bus stop is next to it (I rented a car but when I drop it I went back to The hotel in the bus) was convenient, the staff are super friendly, easy going but the facilities seems not take care of and I request them to clean but they don't change the sheets/blankets and they didn't swip or mop, neither clean the zinc or the shower and also the shower doesn't have hot water
Stayed 6 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

The room was pretty meh

Pro: Free parking in their lot and on the street Staff were really nice Cons: Extremely small space. Stay here if you are looking for a place to sleep only. The shower water NEVER got warm, and definitely never hot.
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing, they welcomed us with champagne
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Really felt like a local staying in the area. Great customer service. There was a cafe across the street that was amazing as well and lively. Will be booking again next time we visit!
Stayed 4 nights in Aug 2025