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The Donatello

3.5 star property
3.5-star hotel near Moscone Convention Center

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Photo gallery for The Donatello

Lobby
Property entrance
Property amenity
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View in a map
501 Post St, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(181 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Premium bedding, down comforters, in-room safe, desk

Studio

  • Sleeps 4

View all photos for Accessible King Combo

Premium bedding, down comforters, in-room safe, desk

Accessible King Combo

  • Sleeps 2

View all photos for Accessible King Roll In

Premium bedding, down comforters, in-room safe, desk

Accessible King Roll In

  • Sleeps 2

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About the neighborhood

San Francisco

Heart of San Francisco.Within a 15-minute walk of this Union Square hotel, you'll find Union Square and San Francisco Museum of Modern Art. Oracle Park and Pier 39 are also within 2 miles (3 km).

What's nearby

  • Union Square - 2 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 5 min walk - 0.3 miles
  • Palace Hotel - 10 min walk - 0.5 miles
  • Moscone Convention Center - 14 min walk - 0.8 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Lost Cat Bar & Bites - ‬1 min walk
  • ‪Level III - ‬1 min walk
  • ‪Jack in the Box - ‬2 min walk
  • ‪The Thonglor - ‬2 min walk

About this property

The Donatello

3.5-star hotel near Moscone Convention Center
The Donatello offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Donatello. Parking is available for a fee.

This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Built in 1959
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Donatello offers 94 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Beacon Grand, A Union Square Hotel
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  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 57.0 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

How close is The Donatello to the airport?

The Donatello is 14.4 mi (31-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

Does The Donatello have an airport shuttle?

Airport shuttle services are not available at The Donatello.

How close is The Donatello to the beach?

This hotel is 5.6 mi (11-min drive) from Baker Beach and 6.1 mi (33-min drive) from Ocean Beach. Don't forget your sunscreen!

Does The Donatello offer free breakfast?

The Donatello does not offer free breakfast.

Is there a casino at The Donatello?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at The Donatello?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Donatello?

Free parking is not available at this hotel. Valet parking is available for USD 57.0 per night.

Does The Donatello have a pool?

The Donatello does not have a pool.

Does The Donatello have a restaurant?

Yes, there is a restaurant on site.

Does The Donatello have a spa?

There are no spa services available at this hotel.

How close is The Donatello to downtown San Francisco?

The Donatello is 1 mi away from San Francisco.

Reviews

The Donatello Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 718 out of 1001 reviews
Rating 8 - Good. 201 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

10/10 Excellent

Bryanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr ammenities were fabulous and thr staff was very nice!
Stayed 3 nights in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the club lounge. Coffee and tea was available all day and until 10:30 pm. We would meet our friends there in the AM and plan our day. Some evenings they have a happy hour and that was nice too. The staff was wonderful, the place clean. Our only complaint was that they were having wifi problems so we were without it for a day or two. I would stay there again.
Stayed 4 nights in Aug 2025

2/10 Terrible

Kathryn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very disappointing hotel to stay at. Their internet was shut down the entire two days we stayed and you could only text them. Their phones didn't work and still don't so you could not talk to them. And the bathroom had no fan so the small bathroom steamed up quickly. Also, we left a feather pillow on the bed and they could not find it the same day we checked out. It was an expensive pillow so it is obvious someone kept it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very pleased with the hotels. The renovation is very clean and beautiful. The room is quiet, clean and has everything you need and even more. Thank you very much to the hotel management! The SPA is very small.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay with zero issues, staff always friendly and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Beautiful property
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Donatello. The staff, cleanliness and location are all things that would make us come back. Special shout out to Pam at the concierge desk, she makes amazing recommendations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week at the Donatello. The staff was so polite and helpful. Loved our room and amenities. We walked to Union Square and China Town and found many wonderful places to eat. Very easy to catch a ride to anywhere in the city. Loved our stay!!
Walk to the room
View from the Club
Oracle Park
Stayed 6 nights in Aug 2025

10/10 Excellent

David, Marina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable throughout the property. Staff was very accessible and focused on your stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Onel

Stayed 4 nights in Jul 2025

10/10 Excellent

Jacqueline A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for seeing San Francisco the kitchenette has real dishes and silverware in addition to microwave and fridge. Very clean and quiet walkable to Union Square and Powell St BART station
Kitchenette
King with sofa bed
Hot tub
Rooftop lounge
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, club lounge and locker rooms are great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than being on the edge of union square and the tenderloin, this is a great choice. We got the suite which had a nice small fridge, microwave, sink, dishwasher, and actual silverware and dishes. Staff was super nice, and everything just worked. Free coffee and teas up on the roof. Not super expensive. Recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Lizeth, TOLLESON

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there very friendly very welcoming. Definitely will go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We visited the Donatella for the first time and will be back. The room was spacious and newly renovated. The staff were friendly and kind. Carlos helped us upon check in and check out and is outstanding. It was our anniversary and the front desk sent up a bottle of wine and a very nice gift basket. We also really liked the location as it was walkable and we felt safe. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mike

Stayed 2 nights in Jul 2025

10/10 Excellent

Adriana

Stayed 2 nights in May 2025

10/10 Excellent

Scott

Staff was incredibly helpful and pleasant. Nancy, the Donatello manager, was fantastic at resolving a reservation issue that we encountered.
Stayed 28 nights in Jun 2025

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Harry

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming, clean, and nice rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ciaran

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025