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Star Motel

2.0 star property
Hotel near Presidio of San Francisco in San Francisco

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Photo gallery for Star Motel

1 bedroom, in-room safe, desk, laptop workspace
Front of property
Welcome to the Star Motel, where a secure entrance sets the tone for a comfortable stay.
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
1727 lombard street, San Francisco, CA, 94123
  • Ghirardelli Square
    ‪11 min walk‬
  • Lombard Street
    ‪13 min walk‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Suite

1 bedroom, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room

7.6 out of 10
Good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

San Francisco

Cow Hollow stay.Your stay at this Cow Hollow hotel places you within 2 miles (3 km) of Presidio of San Francisco and Pier 39. Lombard Street and Moscone Convention Center are also within 3 miles (5 km).

What's nearby

  • Union Street - 5 min walk - 0.3 miles
  • Ghirardelli Square - 11 min walk - 0.6 miles
  • Lombard Street - 13 min walk - 0.7 miles
  • Pier 39 - 3 min drive - 1.6 miles
  • Alcatraz Island - 24 min drive - 3.5 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Lombard St Stop - 12 min walk
  • San Francisco Intl. Airport (SFO) - 36 min drive

Restaurants

  • ‪Bus Stop - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Blue Light - ‬6 min walk
  • ‪Silver Cloud Restaurant & Karaoke Bar - ‬5 min walk
  • ‪Perry's - ‬6 min walk

About this property

Star Motel

Hotel near Presidio of San Francisco in San Francisco
Public spaces have free WiFi. Free self parking is available.
  • 53 guestrooms or units
  • Front desk (limited hours)
Star Motel offers 53 accommodations with laptop-compatible safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi

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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash.

Frequently asked questions

How close is Star Motel to the airport?

Star Motel is 15.9 mi (36-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

Does Star Motel have an airport shuttle?

Airport shuttle services are not available at Star Motel.

How close is Star Motel to the beach?

This hotel is 6.6 mi (22-min drive) from Ocean Beach and 3.7 mi (7-min drive) from Baker Beach. Don't forget your sunscreen!

Does Star Motel offer free breakfast?

Star Motel does not offer free breakfast.

Is there a casino at Star Motel?

No, there is no casino at this hotel, but San Pablo Lytton Casino (25-min drive) is nearby.

What time is check-in at Star Motel?

Check-in start time: 3:00 PM; Check-in end time: 4:30 AM.

Is there free parking at Star Motel?

This hotel offers free self parking.

Does Star Motel have a pool?

Star Motel does not have a pool.

Does Star Motel have a spa?

There are no spa services available at this hotel.

How close is Star Motel to downtown San Francisco?

Star Motel is 1.8 mi away from San Francisco.

Star Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 97 out of 131 reviews
Rating 8 - Good. 30 out of 131 reviews
Rating 6 - Okay. 1 out of 131 reviews
Rating 4 - Poor. 3 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable option with parking included.
Stayed 2 nights in Aug 2025

10/10 Excellent

Earnest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay overall was very good! Only complaint was next door occupants and up stairs occupants loud at times during the pm to am hours.
Stayed 2 nights in Aug 2025

8/10 Good

Rusty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

This place met our needs for an overnight visit prior to a medical procedure at UCSF the following day. The room was clean. The bed was comfortable. The property has been renovated. The room is small but functional. There is street noise that management has no control over. We read past reviews and brought ear plugs to help eliminate the problem. Room has a large flat screen smart TV with streaming options such as Netflix. Parking is free and plentiful which is a huge plus especially in SF.
Stayed 1 night in Aug 2025

10/10 Excellent

Cosme

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Suzannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A few short blocks to Union Street for great eating options, property is newly renovated & very clean. Bed was fantastic! But Lombard is a busy, noisy street...
Stayed 4 nights in Jul 2025

10/10 Excellent

William A

Liked: Cleanliness, property conditions & facilities, room comfort

Exactly what we needed.

Our stay was only for one night. If you aren't looking for big frills and such, its a very safe and comfortalble alternative. It's relatively close to "all the action" in San Francisco without being loud or massive. Accomodations are more modest but in a place with so much to do and see where one is unlikely to be hanging around all day in their room, that makes it quite ideal. If you're looking for pampering and all sort of services, Star Motel isn't for you. If you're looking to visit San Francisco and have a clean, affordable, safe lodging option that is conveniently located near so much great stuff in the city (as we were), then Star Motel is fantastic. Also, the "retro" theme was kind of fun.
Stayed 1 night in Jul 2025

8/10 Good

Guinevere

Liked: Staff & service, property conditions & facilities
The room was really nice and very clean. The property was newly renovated, and they did an excellent job on the interior design. The exterior areas were really nicely maintained. I think housekeeping forgot to clean the shower (there was a used bar of soap in there). The coffee station in the room had not been replenished with regular coffee. The AC wasn’t working, but it was an easy fix by pressing reset button on the plug.
Stayed 1 night in Jul 2025

10/10 Excellent

Genki

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Jul 2025

10/10 Excellent

Allen, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the room was a bit small, but clean and comfortable, the most unique thing that there’s free parking! Lots of restaurants and coffee shops around the area, really enjoyed my stay, would definitely return.
Stayed 3 nights in Jul 2025

10/10 Excellent

John, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but excellent location and easy free parking.
Stayed 1 night in Jul 2025

4/10 Poor

Lori

Disliked: Property conditions & facilities, room comfort

Meh

The Lombard St motels are hit and miss, and this was a miss for us. It is conveniently located close to food & shopping, all within walking distance. This motel also offers free parking, a plus on Lombard. But its design is older, and allows for a lot of the street noise to be heard in the rooms. When we checked in at 4, we were given the room right over the office next to the street. I asked for another and was told none were available. Clerk said- you won’t hear the traffic, there is no window over the street. True, but we had to listen to the office door slamming closed all night long. There was a coffee maker in the room, but no coffee. Hubby went downstairs to office to get some to prepare in the room, but they wouldn’t give him any. Instead they had coffee made there in the office for guests, something they didn’t tell us at check-in. We also encountered a gentleman who was also unhappy with the room he had been given. Turns out he booked the same type of room and checked in later than us, but was given another room at check in, when we were not. Crappy service. Also, because of the age of this place, there are issues that the renovation didn’t address. If you look at the pics, you’ll see the gaps around the door. The frame is crooked, and this let in so much noise, light, and cold air. I tried stuffing towels in the gaps, but it didn’t help much. I don’t think we’ll be staying at this place again.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

Cresencio

It was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and newly remodeled! The surrounding area was safe. Parking was free and convenient. Restaurants were a walkable distance. 10/10 Would come back again
Stayed 3 nights in Jul 2025

8/10 Good

Kevin

Stayed 1 night in Jul 2025

8/10 Good

Ty

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria D

Liked: Cleanliness, staff & service, property conditions & facilities
The place was really clean and quiet. The staff were very attentive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Staff & service, amenities
Easy access to Fisherman’s wharf and Pier 39. Easy walk to most location along the water.
Stayed 3 nights in Jul 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a clean motel with fantastic on site parking. The rooms are small and you can hear noise in adjacent rooms and from the street. The beds are comfortable and the bathrooms and floors are extremely clean. If you can get a good price - book it. Better than the surrounding motels. If you want comfort…. Look elsewhere.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Could have been 5 stars…

Star Motel is newly remolded and very clean. If not for a bad experience I had, I would give it a full 5 stars. As for the bad experience… After booking this for a 3 night stay our plans changed. I went through the process of making the changes immediately- still a month before our stay. For reasons I don’t understand, the first reservation was not cancelled. So when I arrived, we had 2 rooms in our name. The guy running the front desk said I would have to come back the next day during a 3 hour window when the manager would be there. However, I had a commitment that could not be changed during said 3 hour window. I called Hotels.com who attempted to reach out several times but never got anyone to answer. I never even received keys to the 2nd room. I understand this is a small business, but customer service goes a VERY long way. I would never stay here again, nor would I recommend it to a friend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, newly updated modern rooms

I did a ton of research for our trip- me+3 teens. Wanted location that was midway and walkable for all the major spots- GG park to pier 39, Chinatown, Ferry Building, etc. Star Motel blew us away with the upgraded rooms, ample FREE parking spots, location, and flexibility for our check-out needs. 100% would recd to friends and stay again. We were in room 208- corner upstairs room- and loved it. Mini fridge, AC, new showers, sky light, and more. Loved our stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Khuong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel at a great price! Very clean and the staff was very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice clean rooms. Comfy bed. Free parking and you’re literally walking distance to Ghirardelli Square. Had a quick road trip into town with the family and decided to skip the fancy shmancy hotel and go old school with a motel stay. It worked out great.
Stayed 1 night in Jul 2025