Casa Loma Hotel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Masks are not compulsory at the property
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is not available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities onsite
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property is cleaned with disinfectant
• Property follows sanitization practices of Ecolab (3rd party expert - Global)
• Staff wears personal protective equipment
• Mobile key entry is not available
• Debit cards not accepted
• Protective clothing is not available to guests
• Food service not has not been amended for enhanced safety
• Shield between guests and staff in main contact areas
• Staffed front desk
• Guests are not provided with hand sanitizer
• Social distancing measures are not in place
• Contactless check-in is not available
• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Individually-wrapped food options are not available
• No gap period between guest stays