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Candlewood Suites Richmond - West Broad by IHG

Property class: 2.5
Hotel near University of Richmond in Richmond

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond - West Broad by IHG

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby sitting area
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2100 Dickens Rd, Richmond, VA, 23230
  • Place, Bowlero Richmond
    ‪1 min walk‬
  • Place, Colonial Shooting Academy
    ‪12 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪17 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

8.4 out of 10
Very good
(68 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite (Room Type Assigned at Check-In)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

7.2 out of 10
Good
(9 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Richmond

In shopping district.You'll find Bon Secours Heart Institute at Reynolds Crossing and Libbie Mill Dog Park within 2 miles (3 km) of this hotel. Shops at Willow Lawn and Henrico Doctors' Hospital are also within 3 miles (5 km).

What's nearby

  • Bowlero Richmond - 1 min walk - 0.1 miles
  • Colonial Shooting Academy - 12 min walk - 0.7 miles
  • Bon Secours Heart Institute at Reynolds Crossing - 17 min walk - 0.9 miles
  • Libbie Mill Dog Park - 5 min drive - 1.7 miles
  • Short Pump Town Center - 13 min drive - 8.6 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Mission BBQ - ‬15 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Denny's - ‬1 min walk

About this property

Candlewood Suites Richmond - West Broad by IHG

Hotel near University of Richmond in Richmond
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A fitness center, barbecue grills, and a garden are also featured at the business-friendly Candlewood Suites Richmond - West Broad by IHG. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Candlewood Suites Richmond - West Broad by IHG offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Lobby sitting area
Studio 6 Richmond Airport
Sandston
  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available
4.3 out of 5, Excellent, 609 reviews
$87 nightly
The price is $101
Apr 23 - Apr 24
Total with taxes and fees
Studio 6 Richmond Airport

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Frequently asked questions

How close is Candlewood Suites Richmond - West Broad by IHG to the airport?

Candlewood Suites Richmond - West Broad by IHG is 15 mi (20-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Richmond - West Broad by IHG?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad by IHG on May 11, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Richmond - West Broad by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Richmond - West Broad by IHG.

Does Candlewood Suites Richmond - West Broad by IHG offer free breakfast?

Candlewood Suites Richmond - West Broad by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Richmond - West Broad by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Richmond - West Broad by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites Richmond - West Broad by IHG?

This hotel offers free self parking and extended parking.

Does Candlewood Suites Richmond - West Broad by IHG have a pool?

Candlewood Suites Richmond - West Broad by IHG does not have a pool.

Does Candlewood Suites Richmond - West Broad by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Candlewood Suites Richmond - West Broad by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Richmond - West Broad by IHG to downtown Richmond?

Candlewood Suites Richmond - West Broad by IHG is 5.9 mi away from Richmond.

Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 489 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 110 out of 1008 reviews
Rating 4 - Poor. 79 out of 1008 reviews
Rating 2 - Terrible. 78 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Annette

Disliked: Amenities, property conditions & facilities
The room was fairly clean. It smelled of old cigarette smoke. The television in the bedroom didn’t work. The coffee pot didn’t work and there was some sort of a contraption outside of the bathroom (plugged into the socket) that hummed all night. Would never recommend this property.
Stayed 1 night in Apr 2026

6/10 Okay

Keith

If you are on business and need to stay for more than a couple days this hotel is ideal. The price is reasonable and the rooms have plenty of space.
Stayed 3 nights in Mar 2026

10/10 Excellent

Cynthia

Lovely room. Staff courtesy was consistently excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean as was the lobby and hallways. The staff were so friendly and helpful. Can't say enough about how good and kind they were to our family
Stayed 3 nights in Jan 2026

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location. Large clean rooms. Only place we stay when we are in Richmond
Stayed 1 night in Jan 2026

4/10 Poor

Rebecca

Traveled with group
Disliked: Cleanliness, amenities
The do not use king beds, they are short kings and also the bathroom kept flooding
Stayed 3 nights in Oct 2025

4/10 Poor

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Tajareia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and kitchen was nice definitely enjoyed my stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness
Everything
Stayed 1 night in Dec 2025

6/10 Okay

Michelle Marie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Just okay. Stayed to be close by while visiting family. The first day, the room smelled overwhelmingly from the cleaning solution they use that we had to pry the window to get some air in. I was sick the whole day. The kitchen is arranged in a ridiculous manner which does not allow for a table and chairs when it could be. There is no reason for that massive fridge. The stove burner was almost impassible to cook on. Why would you have a coffee pot with no filter? Why only two forks, two spoons, two knifes? It was quiet. Having a laundry was great. But I’ll stay somewhere else next time
Stayed 5 nights in Dec 2025

6/10 Okay

Taisha

Stayed 2 nights in Oct 2025

2/10 Terrible

Taisha

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stay here once a month because my premature baby travels out of state for care at the children’s hospital. I requested a room with an extra queen bed and the front desk confirmed it three times, but we were given a room with a dirty cloth couch instead. Because of this, my son had to sleep in a chair. Around 2 a.m., while making a bottle, I found a large roach on the kitchen counter. With a premature infant, this is completely unacceptable. We will not be returning and will stick with the Residence Inn.
Stayed 1 night in Dec 2025

10/10 Excellent

Delicia

Stayed 1 night in Nov 2025

6/10 Okay

LaKia

Traveled with partner
Disliked: Cleanliness, amenities
Room stunk, towels were not clean. Room could have been cleaned much better.
Stayed 1 night in Dec 2025

10/10 Excellent

David R.

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff was courteous. We were thrilled with the room, where everything was in good condition, there was a desk, a couch in front of the TV, a kitchen area instead of just a coffeepot in the corner, and it really felt like a livable space. Thank you so much.
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

mani

Stayed 1 night in Dec 2025

8/10 Good

Brooke

Traveled with family
Liked: Cleanliness, amenities
Overall this was a great last minute stay for my family. The only issue was there weren’t enough towels in our room and to get some in time before check out was a small headache. But would absolutely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Fredrika

Traveled with group
Liked: Cleanliness, staff & service
Just a couple of issues but that staff fixed them at checkout
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
I can’t tell you enough how great the staff was here. They were so friendly and quick. We will definitely be staying here again!
Stayed 3 nights in Nov 2025

6/10 Okay

Jeremy

Stayed 1 night in Nov 2025

8/10 Good

Reginald

Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Nov 2025