"Nice, clean and comfortable. " More
Within 2 miles (3 km) of this Richmond hotel, you'll find Bon Secours Heart Institute at Reynolds Crossing and Henrico Doctors' Hospital. Vibra Hospital of Richmond and Shops at Willow Lawn are also within 3 miles (5 km).
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour gym and perks like free self parking and free WiFi.
Aug 20, 2019 by Rodney Moubray
Scott, Thank you for taking the time to review The Westin Richmond. We appreciate your business and nice comments. We hope to see you again on future travels to Richmond. Stay well, Rodney Moubray General Manager
May 21, 2019 by Rodney Moubray
Thank you for the perfect score. We are so glad that you enjoyed your stay and hope to see you again on your next travels.
Mar 6, 2018 by Feliks Schwartz
Dear guest, thank you for your recent stay. I am sorry to hear we did not exceed your expectations but your comments are well received and appreciated. We will certainly continue to place a focus on cleanliness as this is a basic in our industry and what we have been known for at The Westin Richmond. I am sorry our location was not ideal for you but we are very centrally located to all things Richmond and hope we will see you again. Be well, Feliks Schwartz - General Manager
Jan 16, 2017 by Feliks Schwartz
Dear Guest, thank you for your recent stay. I am very sorry to hear that you experienced an issue with our water service during your stay. We had a major mechanical emergency which has since been fully resolved and I apologize for the lack of empathy when it was brought to our attention. I assure you this was not something that could have been avoided but certainly could have been handled better with you. We strive for a much higher level of service that we have been recognized for and I am sorry we did not show that level of care on your recent stay. I hope you will give us another opportunity to serve your needs should your travels return you to Richmond. Stay well, Feliks Schwartz - General Manager
The Westin Richmond offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 22761 square feet (2115 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Richmond. Free self parking is available. This 4-star Richmond hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , Valet parking (surcharge) , Free RV, bus, truck parking
The Westin Richmond offers 250 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Richmond hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:30 AM.
Crossings Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Crossings Bar and Lounge - This bar specializes in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.