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Springhill Suites by Marriott Richmond Northwest

2.5 star property
Hotel near Short Pump Town Center in Richmond

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Photo gallery for Springhill Suites by Marriott Richmond Northwest

Exterior
Free daily buffet breakfast
Lobby
Reception
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
9960 Independence Park Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪5 min drive‬
  • Henrico Doctors' Hospital
    ‪6 min drive‬
  • University of Richmond
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Hearing Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Double Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(55 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(57 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Richmond

In Richmond .Within 6 miles (10 km) of this hotel, you'll find Short Pump Town Center and Elk's Lodge. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 5 min drive - 3.7 miles
  • Henrico Doctors' Hospital - 6 min drive - 4.3 miles
  • University of Richmond - 9 min drive - 6.1 miles
  • Lewis Ginter Botanical Garden - 11 min drive - 7.7 miles
  • Virginia Commonwealth University - 14 min drive - 11.7 miles

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬13 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Silver Diner - ‬3 min drive

About this property

Springhill Suites by Marriott Richmond Northwest

Hotel near Short Pump Town Center in Richmond
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A fitness center, tour/ticket assistance, and a picnic area are also featured at the business-friendly Springhill Suites by Marriott Richmond Northwest. Free self parking is available.

This Richmond hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 26 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Restaurant

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,004 reviews
$110 nightly
The price is $128
Jul 8 - Jul 9
Total includes taxes and fees
Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

How close is Springhill Suites by Marriott Richmond Northwest to the airport?

Springhill Suites by Marriott Richmond Northwest is 19.8 mi (26-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

Does Springhill Suites by Marriott Richmond Northwest have an airport shuttle?

Airport shuttle services are not available at Springhill Suites by Marriott Richmond Northwest.

Does Springhill Suites by Marriott Richmond Northwest offer free breakfast?

Springhill Suites by Marriott Richmond Northwest offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Springhill Suites by Marriott Richmond Northwest?

No, there is no casino at this hotel.

What time is check-in at Springhill Suites by Marriott Richmond Northwest?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Springhill Suites by Marriott Richmond Northwest?

This hotel offers free self parking.

Does Springhill Suites by Marriott Richmond Northwest have a pool?

Springhill Suites by Marriott Richmond Northwest does not have a pool.

Does Springhill Suites by Marriott Richmond Northwest have a spa?

There are no spa services available at this hotel.

How close is Springhill Suites by Marriott Richmond Northwest to downtown Richmond?

Springhill Suites by Marriott Richmond Northwest is 10 mi away from Richmond.

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1007 reviews
Rating 8 - Good. 212 out of 1007 reviews
Rating 6 - Okay. 88 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 51 out of 1007 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Joseph

Business traveler
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Janet, Carmel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent !
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and delightful woman serving breakfast. Bedroom convenient family of 5 with 2 beds couch with trundle bed. Convenient location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleanliness

I wondered if the room had been vacuumed thoroughly before we arrived… There was some fuzz on the rug and some hair on the bathroom floor… But otherwise it was well dusted and surface seem to have been wiped
Stayed 1 night in Mar 2025

10/10 Excellent

Lady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, near restaurants and shopping centers, peaceful and relaxing
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeamel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. I liked having control of the room temperature and fan. I liked the separate sitting room and little kitchen area. Staff were very friendly and accommodating. Nice place. Will stay again.
Stayed 1 night in Feb 2025

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxation...

Pleasant getaway trip!
Stayed 1 night in Feb 2025

6/10 Okay

Esperanza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would've gave it a 5 star but the bleached shower curtains was burning my eyes as i was taking a shower. Other than that, the staff was great, it looked great and felt great being there.
Stayed 1 night in Feb 2025

10/10 Excellent

Jala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ruanlisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Chris

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ronnell

Stayed 1 night in Feb 2025

8/10 Good

Lubna

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

reina mae, far rockaway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jim D

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tub surface was peeling off. Nob room service at all. I don't want towels but more coffee is a must have.
Stayed 2 nights in Feb 2025

10/10 Excellent

MICHAEL

Traveled with partner
Easy check in, comfortable rooms.
Stayed 1 night in Feb 2025