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Springhill Suites by Marriott Richmond Northwest

2.5 star property
Hotel near Short Pump Town Center in Richmond

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Richmond Northwest

Exterior
Property amenity
Reception
Lobby
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
9960 Independence Park Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(68 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the neighborhood

Richmond

In Richmond .Within 3 miles (5 km) of this Richmond hotel, you'll find Virginia Hospital & Health and Bowlero West End. Short Pump Town Center and Elk's Lodge are also within 6 miles (10 km).

What's nearby

  • Virginia Hospital & Health - 3 min drive - 2.8 miles
  • Short Pump Town Center - 4 min drive - 3.7 miles
  • Bowlero West End - 4 min drive - 3.0 miles
  • Henrico Doctors' Hospital - 5 min drive - 4.3 miles
  • Elk's Lodge - 5 min drive - 5.1 miles

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬17 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Chicken Salad Chick - ‬11 min walk
  • ‪Cracker Barrel - ‬3 min walk

About this property

Springhill Suites by Marriott Richmond Northwest

Hotel near Short Pump Town Center in Richmond
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a picnic area are also featured at the business-friendly Springhill Suites by Marriott Richmond Northwest. Free self parking is available.

This Richmond hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 280 sq ft of conference space
  • 26 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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The price is $107
Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

How close is Springhill Suites by Marriott Richmond Northwest to the airport?

Springhill Suites by Marriott Richmond Northwest is 19.8 mi (26-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Springhill Suites by Marriott Richmond Northwest?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Richmond Northwest on Nov 17, 2025 start from $100.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Springhill Suites by Marriott Richmond Northwest have an airport shuttle?

Airport shuttle services are not available at Springhill Suites by Marriott Richmond Northwest.

Does Springhill Suites by Marriott Richmond Northwest offer free breakfast?

Springhill Suites by Marriott Richmond Northwest offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Springhill Suites by Marriott Richmond Northwest?

No, there is no casino at this hotel.

What time is check-in at Springhill Suites by Marriott Richmond Northwest?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Springhill Suites by Marriott Richmond Northwest?

This hotel offers free self parking.

Does Springhill Suites by Marriott Richmond Northwest have a pool?

Springhill Suites by Marriott Richmond Northwest does not have a pool.

Does Springhill Suites by Marriott Richmond Northwest have a spa?

There are no spa services available at this hotel.

How close is Springhill Suites by Marriott Richmond Northwest to downtown Richmond?

Springhill Suites by Marriott Richmond Northwest is 10 mi away from Richmond.

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1007 reviews
Rating 8 - Good. 215 out of 1007 reviews
Rating 6 - Okay. 81 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kamyron

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Syleste

Staff was very pleasant and helpful.
Stayed 3 nights in Aug 2025

6/10 Okay

Sharon

Traveled with family
Liked: Staff & service
Our room smelled like cigarette smoke. The employees were very friendly and helpful.
Stayed 2 nights in Aug 2025

4/10 Poor

Ashlee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with friends and none of our rooms were available for the 3:00 check in time and still weren’t ready after 3:00. The bath tub in our room didn’t drain so had to shower standing in the filth from sweating all day at the race. In the morning the breakfast station wasn’t ready at 7 and by 7:30 all coffee and food was gone and staff said it was sold out.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and couch were comfortable and it was in a safe area
Stayed 1 night in Aug 2025

8/10 Good

Krystal, Jefferson City

Stayed 1 night in Aug 2025

6/10 Okay

Jonathan

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Sovannarith

Liked: Cleanliness, staff & service, amenities
Then price is great and room smell good plus clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Shenna

Stayed 2 nights in Aug 2025

2/10 Terrible

Moseh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service , dirty room

Bad, will never stay in this hotel,
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean and quiet location.
Stayed 1 night in Aug 2025

8/10 Good

Saundra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ginger

Traveled with family
Liked: Cleanliness, staff & service
Overall this hotel was clean nice hotel. It lacked in small amenities. Not enough forks at breakfast, no water refill in the foyer. There is one in the gym, but you wouldn’t know unless you ask.
Stayed 2 nights in Aug 2025

8/10 Good

Gregg R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief stay

This is the second time I have stayed at this Hotel while attending a Concert in Richmond, Va. The front desk staff was professional and helpful. The hotel was clean and comfortable, thanks !!
Stayed 1 night in Aug 2025

10/10 Excellent

Damon

Stayed 4 nights in Aug 2025

8/10 Good

Jayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great but there were people smoking weed right outside of our ac unit and it was blowing in our room all night.
Stayed 1 night in Aug 2025

8/10 Good

samuel

Traveled with family
Liked: Amenities
Everything,place was very nice and clean.food was good
Stayed 2 nights in Jul 2025

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
I love how friendly the staff was
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Linda, Myrtle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and facilities. Unfortunately we had a lead foot on top floor, misery.
Stayed 1 night in Aug 2025

10/10 Excellent

ELIZABETH, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was busy, as always on weekends, but it was clean and quickly refreshed as needed. Nice quiet rooms, despite being so close to major road. Convenient location for us, too.
Stayed 1 night in Jun 2025

8/10 Good

Shari

Stayed 4 nights in Jul 2025

6/10 Okay

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Philip

Stayed 1 night in May 2025