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Krystal Vallarta - All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

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Photo gallery for Krystal Vallarta - All Inclusive

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Terrace/patio
3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Exterior
Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪9 min walk‬
  • Cruise Ship Terminal
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Garden View

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

On the beach.At this Hotel Zone property, you'll be steps from Playa de Oro and within a 15-minute walk of Cruise Ship Terminal. Hotel Zone Beach and La Isla are also within half a mile (1 km).

What's nearby

  • La Isla - 9 min walk - 0.5 miles
  • Hotel Zone Beach - 9 min walk - 0.5 miles
  • Cruise Ship Terminal - 14 min walk - 0.8 miles
  • Malecon - 5 min drive - 3.1 miles
  • Playa de los Muertos - 7 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Porfirio’s - ‬6 min walk
  • ‪Vaca Argentina - Vallarta - ‬6 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Tacos Candora - ‬10 min walk

About this property

Krystal Vallarta - All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Krystal Vallarta - All Inclusive, you'll find 3 outdoor swimming pools, a waterslide, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square meters) and includes conference space. The family-friendly Krystal Vallarta - All Inclusive also features a complimentary children's club, pool umbrellas, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

  • 388 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 11819 sq ft of conference space
  • 1098 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar by the pool
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Spanish

Similar properties

View from property

Vamar Vallarta All Inclusive Marina and Beach Resort

  • Pool
  • All inclusive
  • Kids pool
  • Parking included
3.4 out of 5, 1,003 reviews
Vamar Vallarta All Inclusive Marina and Beach Resort

Property amenities

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Frequently asked questions

How close is Krystal Vallarta - All Inclusive to the airport?

Krystal Vallarta - All Inclusive is 4 mi (11-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Vallarta - All Inclusive?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta - All Inclusive on Jun 29, 2025 start from $201.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Vallarta - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Krystal Vallarta - All Inclusive.

How close is Krystal Vallarta - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Krystal Vallarta - All Inclusive offer free breakfast?

Krystal Vallarta - All Inclusive does not offer free breakfast.

Is there a casino at Krystal Vallarta - All Inclusive?

No, there is no casino at this property, but Vallarta Casino (3-min drive) and Winclub Casino Platinum (4-min drive) are nearby.

What time is check-in at Krystal Vallarta - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Vallarta - All Inclusive?

Free parking is not available at this property. Self parking is available for MXN 50 per night.

Does Krystal Vallarta - All Inclusive have a pool?

Krystal Vallarta - All Inclusive features 3 outdoor pools. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Krystal Vallarta - All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like Regional cuisine, a beachfront location, and pool views.

Does Krystal Vallarta - All Inclusive have a spa?

There are no spa services available at this property.

How close is Krystal Vallarta - All Inclusive to downtown Puerto Vallarta?

Krystal Vallarta - All Inclusive is 1.1 mi away from Puerto Vallarta.

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 201 out of 744 reviews
Rating 8 - Good. 167 out of 744 reviews
Rating 6 - Okay. 151 out of 744 reviews
Rating 4 - Poor. 112 out of 744 reviews
Rating 2 - Terrible. 113 out of 744 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing! They were helpful, kind, friendly, congenial and gracious. we felt they were there to make our stay a memorable experience for that we are very grateful. The dining room staff made sure we had what we wanted or needed. All in all a wonderful experience. We are sure to return!
Stayed 14 nights in Mar 2025

10/10 Excellent

Anastasios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central and very fun. Food and beverage were of good quality and service was great. Beach and pool were great.
Stayed 5 nights in Mar 2025

10/10 Excellent

robert, Comox

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything especially the food.
Stayed 7 nights in Mar 2025

8/10 Good

Gregory Dennis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet resort. Small but clean. We arrived at 10 am. The resort will not let you check in until 1 pm, no exceptions. They tell you that you can go across the street to eat or sit in the lobby but no drinks, not by the pool, not by the ocean. This is the first resort I have ever had this happen. I was mad! Then 1 pm came, no ocean view! I yelled about it, gave me another room, nope. Tried again. Told the room is not guaranteed to be ocean view, but somehow, after I complained enough, about 4 pm, I finally was able to get a (partial) ocean view, which I accepted because it also overlooked the pool and I was sick of arguing. After that, things were decent. The pool is big, there is only one, and the pool bar is big but always shaded since it is on the side facing the resort, so it is easy to get a drink at the pool bar in the pool. Food was okay, nice lobby bar with big screen and great ocean view. The area outside of the resort was very nice for walking, convenient for stores. Very safe. The town was artsy and nice. There is a sky bar within the resort which is cool since it overlooks the city and ocean, not open air, but still cool. This was a very laid back and relaxing resort, not much to do, but nice. I do see why this resort was cheap, but I did not hate it.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jeffree

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and friendly staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 3 nights in Mar 2025

6/10 Okay

Lynn

Stayed 5 nights in Mar 2025

6/10 Okay

Zane, Aurora

Traveled with partner
Liked: Cleanliness, staff & service
What I liked was staff and food. Didn’t like the fact that they didn’t tell us the main part of the resort was being torn down and being remodeled we would have chosen a different location. The room they gave us was nice the adjoining room had a door that wasn’t sound proof at all.
Stayed 8 nights in Mar 2025

10/10 Excellent

Todd

Liked: Amenities, property conditions & facilities
Very close to the Marina and Walmart, maybe 4-5 blocks, easy bus access, you'll use the bus a lot! 10 pesos, you can't beat it. You'll definitely need the bus to get downtown that would be a hell of a walk
Stayed 5 nights in Mar 2025

10/10 Excellent

Dalia fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Tess

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Ray

The website needs to be updated as part of it is under construction and not all services are available.
Stayed 7 nights in Feb 2025

4/10 Poor

Les

Traveled with partner
Disliked: Amenities, property conditions & facilities
We chose this as it appeared to be a smaller resort with a couple of very cute features. The Mexican people were, as always, welcoming and warm. The weather was excellent. Though we didn't get to stay in the portion of the hotel that was featured in their ad, we still enjoyed the amenities for the first few days. By day four, things started to go downhill. Large walls were built overnight, cutting off about 1/3 of the amenities, including a pool, bar, beachside restaurant, washrooms and showers, as well as part of the pool deck for the main pool that was left for guests. Construction crews were everywhere on the site, creating obstructions, noise and dust. Detours were set up every day making walking around unpredictable. Resort was advertised as having a main buffet and two specialty restaurants. If this was ever actually the case, by the time we were getting used to the layout, there was only the main buffet and one other regular restaurant building which alternated between Italian and Asian on a somewhat irregular schedule. It became completely unpredictable so one couldn't be sure where or what kind of food we'd be getting. At first, we thought it was just about a renovation - and we were disappointed that the hotel would take guest reservations without informing us before the fact. Later we heard that they had sold off part of their property. In either case, we would not have chosen to stay had we known about it.
Stayed 9 nights in Feb 2025

4/10 Poor

Lauren

Stayed 6 nights in Feb 2025

10/10 Excellent

Sandra M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and would highly recommend staying here. The staff were very friendly, the hotel very clean, and food very good with variety each day. We had access to two swimming pools and both very nice and clean. The children's area very enjoyable with the waterslide and kids pool. We were able to enjoy time on the beach, used the lounge chairs and watched whales on two occasions. We met Ernesto, a tour guide on the beach, and booked tours with him. He was very informative and we felt very welcomed and safe with him. Only downfall was some construction on buildings close to pool areas but we were able to find a spot to relax and didn't notice it too much. Also didn't have towels for 2 days but asked at front desk and some were sent up. Hotel is within walking distance to a convenience store and about 2 blocks from a steak house. Tours from the marina were about a 15 minute walk so didn't need taxi as the walk was nice. We will definitely stay here again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rafael Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 5 nights in Feb 2025

10/10 Excellent

Wanda

It was amazing! Amazing food and great staff
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Kenzie

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There are definitely worse places to stay but we will not be returning to Krystal Vallarta. The food is terrible it’s the same things every other night. The staff was less than helpful. Not enough chairs at the beach or around the pool. Housekeeping would take our towels but wouldn’t give us fresh ones. Overall absolutely NOT worth what we paid.
Stayed 7 nights in Feb 2025

4/10 Poor

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was terrible for the all inclusive
Stayed 3 nights in Nov 2024

6/10 Okay

Veronica

Traveled with family and small children
Informaction not acurate, the photos on the app was not the same when You get to the hotel, hotel is old and outdated. Personel of the hotel is excelente and food too, over all I did not like My stay at all. Only stayed for the food.
Stayed 3 nights in Feb 2025

8/10 Good

Eileen, Santa Rosa

Stayed 7 nights in Feb 2025

10/10 Excellent

Chase Pest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Everything was great, we had a nice relaxing time, wonderful room and beautiful beach! Thanks!
Stayed 3 nights in Feb 2025

8/10 Good

Adam, Penticton

Traveled with partner
Liked: Cleanliness, amenities
Great view. Balcony unsafe due to unfastened railing.
Stayed 4 nights in Feb 2025

4/10 Poor

Pamela

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Do NOT stay here. Surrounded by construction, half the resort is now sold to Thompson. Only 2 pools now and 1 kids pol. Can't get a coffee anywhere before 7am. Limited food service. At most this is a 1.5 star place.
Stayed 14 nights in Feb 2025